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Upper Valley Urgent Care Center
- Urgent Care
- El Paso, TX
About this business
Did you hurt yourself on the job? Do you have the stomach flu? It could take you months to get an appointment with your doctor, but you need treatment now. Luckily, Upper Valley Urgent Care in El Paso, TX offers walk-in healthcare services to all. Whether you're 10 or 60, our medical staff will make you a priority. We're your go-to urgent care center in El Paso, TX, so don't hesitate to reach out to us for help.
Location details
121 Redd Rd, El Paso, TX, 79932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. 8:00 a.m. to 8:00 p.m. |
The service was all good, as always. But I have to comment on the new process of checking in. They told me once I set up my account with insurance and id scan that I would not have to do it again. But at my second visit I still had to do the entire process all over again. It is all well as I know it will help but when you are not feeling well it may seem eternal.
Business response:
Greetings Ernestina, Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that we could provide great service to you at Upper Valley Urgent Care Center. We apologize for the inconvenience of having to restart the entire check in process all over again and how frustrating it might have been, especially when you're not feeling well. We appreciate your patience and understanding as we work to improve our systems and streamline the check-in process for our patients. Thank you ... read more
Personal is friendly and very attentive
Business response:
Thank you Martha for recognizing our staff and we are glad you had a great experience with us at upper Valley Urgent Care! You can count on us to provide care for any future medical concerns.
I have been going to your Urgent Care Center for many years. I have never had a bad experience. Staff are always friendly. The ones that remember me always say hello. That is appreciated.
Business response:
Thank you Robert for being a loyal patient and visiting Upper Valley Urgent Care! We are glad our staff could take good care of you and recognize you whenever you walk in. We take care of our patients and want them feeling 100% as fast as possible. So thank you for coming to our clinic for many years and we hope for many years more as long as you need us!
Excellent service.
Business response:
Thank you Stephanie for complementing our amazing service as we strive to give our patients the utmost service!
Friendly staff and the new P.A. was very kind and professional.
Business response:
We are glad to hear that our staff was very friendly to you and we thank you for shouting out our new P.A.! Thank you Virginia for choosing Upper Valley Urgent Care for your medical needs!
Got me in, got me treated, and got me well!
Business response:
Thank you Rolyne for choosing Upper Valley Urgent Care to get you in and out and feeling better! We appreciate the review and hope to see you again for any future medical concerns.
Quick, efficient, clean, professional yet down to earth and comfortable. Could not have be better considering how bad I felt at the time.
Business response:
We are so sorry that you weren't feeling the greatest Geronimo! We are glad we could provide quick, efficient, and clean service to get the attention you needed to feel better! Thank you for choosing Upper Valley Urgent care for your urgent care needs!
I’ve been coming to UVUC for 3 years. I’m a caregiver in my later 50’s and have problems with my back from a car wreck in my 20s. When it flares, I go in, the staff is very kind and helpful with the process of signing in, they now have a kiosk to sign in. I’ve been seen by 3 or 4 different doctors and each one has been very kind and thorough. The office staff are very friendly and helpful with their billing/payment process. Depending on how many people are there, the waiting to be seen can vary I’m thankful that I’m able ... read more
Business response:
Dear Camela, Thank you for taking the time to leave such a positive review of Upper Valley Urgent Care Center. We are delighted to hear that you have been a satisfied customer for the past three years. It's great to know that our staff has consistently provided you with kind and helpful service, from the sign-in process to the thoroughness of our doctors. We also appreciate your kind words about our friendly and helpful office staff. We understand that the waiting time can vary depending on how busy we are, but we strive ... read more
Excellent service
Business response:
So happy we provided excellent service for you Myrtha! We strive to make sure all our patients feel comfortable and well treated at Upper Valley Urgent Care!
Frequently asked questions about Upper Valley Urgent Care Center
How is Upper Valley Urgent Care Center rated?
Upper Valley Urgent Care Center has a 4.9 star rating with 1,756 reviews.
When is Upper Valley Urgent Care Center open?
Upper Valley Urgent Care Center is open now. It will close at 8:00 p.m.