Sandy Grazziani is our rep and is absolutely wonderful. I am the Realtor representing my client. Sandy is extremely knowledgeable, personable, trustworthy, available and patient. She is an absolute dream to work with as a team member leading the way throughout this process.

From a realtor's perspective, Sandy was super communicative and thorough. She helped my clients feel confident in their new home purchase.

Sandy Grazziani was the salesperson for our new Arbor home. Sandy was extremely knowledgeable, very personable, and pleasant to deal with. We are satisfied with the result she helped us achieve.

I met with Sandy at Old Heritage. At our first meeting, Sandy explained everything about the new construction process and patiently went over each upgrade option. She was amazing and made a two hour meeting a breeze! Sandy has been great keeping me informed of next steps and what I can expect going forward! Dig date is coming soon :)

Desde que nos acercamos a Sandy Grazziani la comunicación fue perfecta, pareciera que nos conociéramos de hace mucho tiempo, desde el principio supo exactamente lo que buscamos y lo que nesecitabamos, exelente representante y comunicadora, estuvo con nosotros en todo el proceso y siempre con su buen carisma. Un millón de gracias Sandy Grazziani estaremos siempre agradecidos 💯

I called to set up an appointment and was placed with Kendra just to look at the homes. Kendra was knowledgeable and intuitive with my needs and the home I needed. She was the reason I came back the next week and signed to build my dream home. I’m grateful for her expertise as well as her attentiveness to customers!

We came across Kendra when looking to take the leap and build our dream home.
Well let me just say- Kendra’s 98% of the reason we are buying this home. We LOVE her. She’s kind, attentive, and honest. Never once was I pressured to make a decision. EVERY choice I made was informed. We are so thankful for her and her patience. Work with her any chance you get, people!! Kendra, we love you!!! Thanks for helping our dreams come true!

So I am updating my entire review. After some issues I had, Mr. Alex (Warranty Manager) and his boss the VP came to my house. All the issues I was having have been resolved. There was a very concerning lack of communication when I was closing, and the warranty guy said it so fast that I missed 75% of what he said or it was not said at all. The VP and Alex actually listened to me. We spent a good hour talking and the CP said some changes would be made.

So here is my updated review:

The building process was awesome. Matt was great, told him I’d love a corner lot and he made it happen. The design part my wife and I loved. This is what made our house, OUR HOME. The communication during the build was outstanding. Weekly updates and whenever we wanted to walk through the house, we could easily set that up. It was amazing watching our home being built. I was in the Military and never owned anything more than a car, so this was very special for my Family and I. We had some warranty issues and issues with the warranty rep they sent out with being rude and dismissive, spoke with Alex and everything was taken care of. Had an issue with MSD digging a hole and elite homes said they will replace my sod. We love our home, and we love how professional almost everyone was and has continued to be. The craftsmanship that went into the house is outstanding. The layouts are amazing compared to the other builders that we looked at before making the decision to build with Elite/Arbor homes. I would strongly recommend that if your on a corner lot like me, get the side garage door. Not a lot of houses have it so it makes yours stand out a bit more. Also, get the finished garage, it’s very will worth it. I want to say thank you to everyone who has addressed my concerns. Taking time out of your busy day really makes a difference. Just to talk with you all has put my wife and I at ease. I will gladly send people your way. I know a few looking to build. Also, if you ever get more of the Buffalo trace candles, let me know where to go for those, they smell amazing. Not many people get the chance to watch their home being built from the ground up, it’s truly amazing. See what they have to offer, they have a lot to choose from.

Thank you for everything Mr. Alex and to the VP ( I forgot your name, I’m horrible with names). Your kind words and just listening to me made a huge difference. I hope what we discussed is put into motion. And changes weee made.

Thank you Elite/Arbor homes for making our dream a reality.

Elite builders are renowned for their exceptional craftsmanship and their utilization of top-tier materials, which truly exemplify their commitment to delivering unparalleled quality. The interior designs they employ are nothing short of extraordinary and the materials chosen are of utmost excellence, offering remarkable value for the investment made.