Elite Built Homes review summary

5  632
4  33
3  5
2  
1  
5 reviews with no rating
4.9
675 reviews
5on Google, Nov 03, 2023
My husband and I are in the process of building a home with Arbor. We've been fortunate to work with Kendra, who is so down to earth and such a sweet person. We started the process with her even though she normally works at a different location. We loved her so much we wanted to continue working with her throughout. She went out of her way to get approval from her supervisors and stick with us! Honestly, our experience so far has been so smooth and painless thanks to Kendra. Needless to say we are so excited to have an Arbor home! more »
Business Response:
Thank you very much for your review. Hope to see you again!
5on Birdeye, Sep 12, 2023
Wonderful experience. Available for all questions and concerns. Communication through entire process has been excellent. We have been very pleased so far with the entire team. more »
5on Google, Sep 11, 2023
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Business Response:
Thank you for the review. We would love to know how we could of made your experience 5-star. Feel free to contact us at 502-245-6159.
5on Birdeye, Sep 10, 2023
Everyone we worked was so helpful and knowledgeable about everything. The whole process went very smoothly and we couldn’t have asked for a better team to work with. more »
5on Birdeye, Sep 10, 2023
Elite Homes was attentive to my needs and guided me every step of the way of the home construction process. Every question was answered in a timely manner and I was consistently kept informed of the entire process. The staff was friendly, professional, and a pleasure to work with. Thank you! more »
Business Response:
Thank you for the opportunity to build your home Marco and for leaving us a 5-star review!
5on Google, Aug 19, 2023
Quality homes more »
Business Response:
Thank you very much for your review. Hope to see you again!
5on Google, Aug 07, 2023
I wanted to say that Sandy has been wonderful during this process. She has been able to answer our questions or refer us to the right resources. Thank you for your patience and time with us on this journey. more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Aug 06, 2023
I wanted to say that Sandy has been incredible to work with so patient and knowledgeable. Thank you to the whole arbor team for doing an outstanding job more »
Business Response:
Hi, Cj. Thanks for your review. Glad to hear you had a great experience.
5on Google, Jul 31, 2023
Very thankful to the entire team for a friendly and exciting process. Matt B started the process with warmth and presented as engaged throughout. The project management (Nick)/squad remained in communication even after closing. Shout out to Colin for assisting with and following up with my concerns/requests!

Great experience and would recommend to others!
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Business Response:
Thanks for the stellar review, Melissa.
4on Google, Jul 24, 2023
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Business Response:
Thank you so much for rating us so highly!
5on Google, Jul 03, 2023
Jamal was a pleasure to work with! This was our first time building a home and Jamal made the experience fun and as stress free as possible.he was very knowledgeable of the current market trends/selections. He was very helpful and had patience for our selections and answering our questions. more »
Business Response:
Hi, Swetha. Thanks so much for taking the time to write us a review.
5on Houzz, Apr 04, 2023
Sam and Jamal did a great job walking us through the selection process. We felt educated on what the building process would be and are very excited to see our new home when it is finished building! Can't wait! more »
5on Google, Mar 25, 2023
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Business Response:
Thanks so much, Mark! Looking forward to helping you again.
5on Birdeye, Mar 24, 2023
Wonderful, friendly and easy.Susan Lopez, Bobby Lewis,Bil Murphey. . more »
5on Birdeye, Mar 20, 2023
Wonderful experience with Susan Lopez knowledgeable, friendly and willing to help with the home buying process. We are moving back to the Louisville, after living in North Carolina for 23 years. We know we have made the right decision Elite Homes.
Very impressed,
Barbara Brown (Bobbi)
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5on Birdeye, Mar 02, 2023
We had an amazing experience with Arbor Homes. Would 100% recommend! Jamal, Daryl and Oscar are the dream team and made this building experience enjoyable with no stress. more »
5on Google, Feb 16, 2023
Sam and Jamal were great, very knowledgabe, helpful and patient. Really made the buying experience run smoothly more »
Business Response:
Thank you very much for your review. Hope to see you again!
5on Google, Feb 06, 2023
Samantha made our first time home buying experience one to remember. Very knowledgeable, professional and kind. We never felt sales pressure she listened to what our needs were and made the experience less stressful and enjoyable. Would highly recommend! more »
Business Response:
Thanks for the stellar review, Debbie.
5on Birdeye, Jan 31, 2023
Bobby Lewis has gone above and beyond helping my husband and I with our new home and Bobby wasn’t even our sales rep!! Yet he was there to answer every question we had. Thank you Bobby for everything you did throughout the entire process of building our home. Thank you for being there for us even when you didn’t have to. more »
5on Google, Jan 03, 2023
We came in to the process of having a home built more than half way complete when we meet Matt Barry. He was helpful in showing us the types of builds that they had to offer and worked well with our realtor Kim Kraft. Once we settled on which of the models that they were already in process of building we met Derrick Winkler who made sure that we had weekly updates and that every step of the way we knew what was going on with the house. Even when we wanted to come in and measure for curtains he was more than happy to make sure we had access to the house and helped with any questions that we had.

If this is what the process was like and we only got to experience the last half of the build then I would be happy to say that the next time we are thinking about getting another house then we will look into having one built by Arbor and Elite Homes.
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4on Birdeye, Dec 29, 2022
My experience purchasing my home was great Matt Barry that I highly recommend was awesome and working with alex was great he always keep us informed giving us updates on our home my only negative part was I rather wait a little bit longer to have the house fully completed instead of being partially done so they had time to do a good cleaning on the outside of the house beside that everything was good more »
5on Google, Dec 26, 2022
Jamal was a great help during our home search he was very professional , super knowledgeable, patient and friendly. I felt very welcome even with my young baby in the office making choices. Me and my husband feel very secure in our decision to buy a brand new home with him and I encourage anyone looking for a home to come to this establishment. Ask for Jamal ! more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Dec 19, 2022
Matt and his team helped up pick out our house and kept in touch with us as we built our dream home. I would highly recommend them if you are want to build or buy a new construction home. more »
Business Response:
Thanks for taking time to leave us a review. We're lucky to have Matt on our team and grateful for the opportunity to build you a new home!
5on Google, Dec 17, 2022
Bobby Lewis was excellent to work with! He kept us updated on a regular basis regarding the progress being made on the finishing of our new home and either knew the answers to our questions or found out who did. Representing the builder, He made the purchase of our home a very pleasant experience! more »
Business Response:
Hi, Alan. Thanks for your review. Glad to hear you had a great experience.
5on Google, Dec 16, 2022
Great team that does an amazing job of getting you the home of your dreams more »
Business Response:
Thank you for the wonderful review Taneshia!