Pool Pros of Pasco review summary

5  65
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2 reviews with no rating
5.0
67 reviews
5on BBB, Oct 16, 2020
Pool Pros was endlessly patient and communicative. Their work and the products they used were top notch. I couldn't be more please with the pool resurfacing, new deck and outdoor kitchen they did for us. Highly recommend more »
Business Response:
Much thanks for the awesome review and for the pleasure of transforming your area to an amazing modern look that we are glad you will enjoy for a long time to come!
5on Google, Oct 01, 2020
I started my journey of looking for a pool company to resurface my pool months ago. I contacted several companies and did a lot of research on them. From Google reviews, to the BBB, asking neighbors and call contractors. I did it all. I want to say that I couldn't have picked a better company! Pool Pros did an AMAZING job. My pool looks great, they were fast and professional. They never left a mess and respected my property. Sarah handled all the paperwork and picking out colors, tiles, light etc. Communication was key and they certainly didn't lack that!
If your looking to have your pool resurfaced and want a great company to do it I recommend Pool Pros of Pasco!
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Business Response:
Much thanks to you for the awesome review! You and the husband were both also an awesome pleasure to work for and we were glad to give you such an awesome pool area look! Enjoy Pebble Tec from Pool Pros!
5on BBB, Sep 28, 2020
******

We had a big pool reno from surface,tile,deck, and all equipment. Pool Pros stayed professional through it all. Any time a curve ball was thrown, cause there always will be on big
projects , Charlie and Sarah was on it. Would recommend them. more »
Business Response:
Great thanks for the great review. We also appreciate the understanding than on a large job like yours there can be unknowns that come up but we're glad to handle them professionally and still with great outcome!
5on Google, Sep 21, 2020
I had three estimates for pool resurfacing tiles and pavers around the lanai and Pool Pros came in at the best price. Charlie and Sarah prepared the estimates and scheduling. All the workers were professional, conscientious, courteous and nice! And they did a really fantastic, detailed job. I highly recommend them and would use them again for any work I needed done.
Months after they finished, my pavers started sprouting weeds and algae because I didn't have them sealed at the time. Pool Pros quickly sent a crew who cleaned and prepped the surface, and them applied two coatings all in the same day. They did a great job and now the pavers look better than brand new!!!
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Business Response:
Your awesome review is greatly appreciated by all our team members. It has been an absolute pleasure working with you to create the amazing look you now have for your pool area. Enjoy!!!
5on BBB, Sep 21, 2020
Pool pros put down pavers after they finished the beautiful rebuild of my pool, but I didn't get them sealed. It turns out weeds started popping up, as well as algae growth everywhere! Pool Pros people quickly showed up after I called, prepped the surface and applied two coats of sealer, and all in the same day. They did a great job and now it looks like the pavers were just installed!! more »
Business Response:
Thanks for sharing a great comment online. We were glad to create a great looking area for you. We were also glad you call this back at a later date to come back out to keep it looking great for you. We thank you for your continued business.
5on Google, Aug 13, 2020
My pool turned out beautiful! Hardworking employees worked in the heat and into the evening to get the job done! Excellent workmanship! It is just beautiful! more »
Business Response:
Thanks for the review Christy! And special thanks for the understanding with the Covid year and it's effects on scheduling and other but us still getting out to create an awesome area for you to enjoy!
5on Google, Apr 14, 2020
From Charlie, Sarah, Marcelo, & Tim we couldn't say enough good things about the service. We are so happy with the results of our refinished pool & tiles. The Conklin's & O'Connor's more »
Business Response:
Thank you so much for your review to all our team members. Enjoy and share us with others!
5on BBB, Mar 12, 2020
Highly recommend this company as I have hired them a second time. The first time was to resurface the pool and add a waterfall and the second time was to replace a leaking skimmer. Very satisfied. more »
Business Response:
Thanks *****. We appreciate your repeat business and sharing your feedback with others. ð??
5on Google, Mar 12, 2020
I have hired them twice now and am completely statisfied. more »
Business Response:
Thank you for sharing your feedback with others Donna, and we thank you for your repeat business while also looking forward to servicing you and others you know in the future.
5on Google, Feb 29, 2020
Absolutely the best!! Professional, courteous and high quality workmanship. I absolutely give them the highest of recommendation!! more »
Business Response:
Much appreciated Robert! You were an absolute pleasure to work with, and we are glad to have given you a new awesome Paver Decking and Pebble Tec pool surface for you and the family to enjoy for many years to come.
5on BBB, Feb 04, 2020
Professional and great communication with Sarah. Team did a great job on my waterfall and there was no damage to plants or irrigation system. Highly recommend to.anyone looking to build a pool or add one. Great company. Highly recommend. **** more »
Business Response:
Much thanks for your review *****! You are a pleasure to work for.
5on Google, Feb 04, 2020
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Business Response:
Thanks John! We loved building your Rico Rock water feature for you poolside. Enjoy!
5on Google, Jan 11, 2020
Poolpros of Pasco recently completed our pool in Pasco county 11/1/18, and they did a wonderful job. Sarah and Charlie held our hands through the process from start to finish (we had never built a pool before), guiding us in design, equipment selection, permits, timeline and how to use the system. We had a tough timeline to finish the pool before our vacation and they delivered with time to spare. They couldn't have been nicer and more patient with us. They even repaired a paver issue caused by our sprinkler contractor without missing a beat and without charging us even though it wasn't their fault. Their price was right inline with all the other quotes we got but their service and attention to detail surpassed all of our expectations. Truly deserving the 5 stars. Thank you guys so much.
Update:
Pool pros guys are super awesome. We had a sensor break on the pool heater, these guys lined up service for me, under warranty and had it fixed in 2 days. Within time to enjoy a last day in the hot tub for our trip. All this while they were on low staff in the office. Couldn't be more pleased with Pool Pros !!
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Business Response:
You are more than welcome. You have been a pleasure to work with!
5on Google, Jan 11, 2020
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Business Response:
Thank you for the 5 star rating!
5on BBB, Oct 23, 2019
Everyone at pool pro was on time and very professional. Charlie was great on giving me my options on repairing my pool. He gave me the best recommendation for the repair and didn't try an up sale. The employee that came and did the repair was very courteous, professional and did a great job on cleaning up. Sarah, Charlie and the employees whom I dealt with were fantastic. I would highly recommend Pool Pros and will be using them for any of my pool needs. more »
Business Response:
Great review very much appreciated! Thanks.
5on BBB, Sep 04, 2019
Pool Pros thoroughly explained all the work that needed doing, and came in with a very reasonable estimate. Over the next three weeks, ALL the work teams that came were professional, courteous and helpful, and each did a wonderful job! It turned out beautiful and we are very pleased. We highly recommend Pool Pros of Pasco and will certainly use them again for any more work we decide to do! more »
Business Response:
Thank you for the review and for being a pleasure to work for. We were glad to create a new amazing area look for you!
5on Google, Aug 28, 2019
I had three estimates for pool resurfacing tiles and pavers around the lanai and Pool Pros came in at the best price. Charlie and Sarah prepared the estimates and scheduling. All the workers were professional, conscientious, courteous and nice! And they did a really fantastic, detailed job. I highly recommend them and would use them again for any work I needed done. more »
Business Response:
Your awesome review is greatly appreciated by all our team members. It has been an absolute pleasure working with you to create the amazing look you now have for your pool area. Enjoy!!!
5on Google, Aug 08, 2019
I cannot say enough good things about these guys. My pool and patio pavers look fabulous. Everyone that has seen the new patio has been blown away by the difference. The crews worked their butts off through hot FL sun to get everything done. Great prices and great people. Definitely recommend Pool Pros! more »
Business Response:
That means a lot to us all to hear! We try to please and appreciate those who notice and share their appreciation. Enjoy your amazing area and thanks for the referral to others!
5on Google, Jul 18, 2019
Are very pleased with our new pool! Sarah Walked us through the process all the way from start to finish and made it as painless as possible. Professional, courteous and dependable Service all the way! We would highly recommend more »
Business Response:
Much thanks to you for your awesome review and sharing Pool Pros with others. You were an awesome homeowner to work for being understanding of the complications of new pool area construction. We appreciate your business and are glad you have many years of enjoyment pool side to come.
5on Google, May 03, 2019
Great Company, I highly recommend them. They did our pool resurface and Lani paver install. They also did our front driveway, walkway and porch area. Everything is absolutely beautiful, we are very happy with the service we received. more »
Business Response:
Thanks Kathy. We love the look you hired us to make for you to enjoy for many years to come. Also love so much how you made the most of it! Thank you for the pleasure and thank you for your business!
5on Google, May 02, 2019
Pool Pros of Pasco did a great job getting a new PebbleTec surface on my pool to make it look like new. They also sealed and grouted my pavers to make them look like they were just installed. They did what they said they would do, did it on schedule only delayed by weather and did it at the amount quoted. What more could you ask? more »
Business Response:
And we were glad to do it for you! Thanks for the great review and for sharing us with others. 😁
5on Google, Feb 20, 2019
Pool Pros just installed a pool heater, drain valve, filter plug and a stainless figure 4 handrail on our steps. Everything looks amazing and they even had to cut and replace a cracked paver under the handrail. The heater was wired today for electrical and it’s currently on and heating about 1 degree per hour. Very pleased with Charlie, Sarah and the installers. Thanks so much!!! more »
Business Response:
You are so welcome. Thank you for hiring Pool Pros for your pool equipment needs. Let us know anything more we can do for you. We appreciate your business!
5on Google, Feb 20, 2019
I can't say enough about this company. We resurfaced our pool and had pavers put in. From meeting with Charlie the sales guy, to the day to day communications with Sarah to watching Marcelo and Mike who did the labor. Everyone was professional, very knowledgeable, and took pride in their work. It was completed in the time given, and there were no "extra costs" along the way. Every concern addressed and resolved immediately. Sarah was easy to work with and truly went out of her way to make sure we were happy every step of the way. I would highly recommend Pool Pros of Pasco, Sarah and her team. more »
Business Response:
Thanks so much for the great review. You were a pleasure to work for and it makes us smile that we know you're going to enjoy your new look for many many years to come!
5on Google, Feb 14, 2019
Pool Pros fit me in when I had a leaky skimmer. The guys came and replaced it quickly, professionally, and at a fair price. Highly recommend. more »
Business Response:
We were glad to do great work for you in time to get your pool good to go for a great upcoming season. Thank you for your business.
on Facebook, Jan 31, 2019
I would recommend Pool Pros to anyone. Their crew did a great job. Very good outcome. No mess no fuss. Pool looks great. more »
Business Response:
Thank you so much Gary. We appreciate it!