Pool Pros of Pasco review summary

5  89
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2 reviews with no rating
5.0
91 reviews
5on Google, Apr 25, 2022
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Business Response:
Thanks for the 5 star review on Google and the awesome written review on Facebook for us! Also much thanks for being an awesome customer to create an awesome new look for! Enjoy!
5on Google, Apr 18, 2022
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Business Response:
Thanks for the 5 stars Chris!
5on Google, Mar 28, 2022
Pool Pros of Pasco just finished a complete remodel of our pool and deck area. It looks great! All work performed by Pool Pros’ crews was truly professional; and working with Charlie and Sarah was a delight. They were so helpful in guiding us through the planning and selection process. Even our neighbors say it is the nicest looking pool they have seen. The highest accolade I possibly could give them: If I had to do it all again, I would choose Pool Pros of Pasco. more »
Business Response:
Your awesome review is much appreciated Bob! Thanks for being a true pleasure to work with!
5on Google, Mar 01, 2022
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Business Response:
Thanks for the 5 Stars Stephanie! Glad you will ejoy your new look for many years to come!
5on Google, Feb 20, 2022
We had pool pro's remodel our vintage 1980s pool, and we could not be any happier with the results. It's beyond what we expected! more »
Business Response:
Thanks for expressing your love for your new area look and for being an awesome homeowner to work for!
5on BBB, Nov 29, 2021
Awesome crew ! They transformed an outdated, ugly pool and transformed it into a gorgeous retreat !
Vicky M
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Business Response:
So glad to install beautiful brick paver decking, modern pool tile, and Pebble Tec surfacing for you! Enjoy you gorgeous retreat!
5on Google, Nov 29, 2021
The crew is fantastic, I have never met a group of me and women that were so dedicated. Sarah and Charlie ROCK the planning and installation process. They were extremely responsive to any delay or disruption to the schedule. The work crew is the most amazing men i have ever worked with regarding remodeling. Special shout out to David, Josiah and Tim for their expertise, polite, kind, helpful with each and every encounter. The paver crew was awesome and the hydoblast crew were amazing. Definitely choose PoolPros of Pasco- they took an ugly 1980's pool and transformed it into a gorgeous pool and patio transformation ! more »
Business Response:
Thanks so much for your awesome review Vicky. You have been just as much of a thrill to us being so excited every step of the way. So glad you have a beautiful look in your backyard now for you to enjoy for many years to come.
5on Google, Nov 25, 2021
I'm very happy with the quality of work done to have my pool refinished and new pavers installed. All of the workers were courteous and professional. Sarah communicated with me throughout the entire process from contract signing through finish. They were not happy with the quality of some of the pavers that were delivered, and took care to see that they installed a quality product the first time. I would definitely recommend Pool Pros of Pasco. more »
Business Response:
Thank you so much for sharing your experience on Google Martha. It is always encouraging to have feedback like this from a homeowner as we do our best to keep consistent progress and communication. Your business is much appreciated. So glad you have an awesome new look look for you to enjoy for many years to come!
5on Google, Nov 23, 2021
Pool Pros did a beautiful job on our pool remodel, new pavers and pebble tec pool resurfacing. Making our 60 year old pool look brand new again. They took great care in making sure it was a quality job, we would highly recommend them to anyone. more »
Business Response:
Thanks so much for sharing your experience with others. We strive to hear that you love your new look which is made the last for many years to come. Enjoy!
5on BBB, Aug 31, 2021
Pool Pros refinished our 20 year old pool and did an outstanding job. Their personnel were hard working and extremely competent professionals. The finished product was most impressive and we'll enjoy our "new" pool for many years. more »
Business Response:
That is awesome *****! We are so glad you loved our services and the outcome, and we thank you for sharing your esoteric on the BBB.
5on Google, Jun 07, 2021
Pool Pros of Pasco recently completed remodel of my pool, lanai and paved areas. The pool was converted to salt, redesigned with sun shelf and waterfalls, new pool lighting and new finishing (Pebbletec pebblesheen) along with a new lanai with a covered area, paving around pool and additional paved walkways, entry and seating area around my home. Everything is functional and looks amazing. Charlie and Sarah helped translate my basic ideas into a fully executed outdoor oasis. I highly recommend Pool Pros of Pasco for any pool remodel you might be considering. more »
Business Response:
Thanks for the awesome review Nancy! You were a thrill to work for. Thanks to your true passion for giving your pool area a whioe new fresh custom look that to you was worth the $$$. Some people think the costs are not worth it and that is fine, but others know it will give them something to enjoy for decades to come. That was you. Enjoy!!! 😁
5on Google, Jun 02, 2021
PPP is the way to go for a job WELL done. They are AWESOME. The workmanship it top notch and pricing is very fair. ANY questions or concerns we had were addressed immediately. They took our 1984 hole in the ground and transformed it into an "stay-cation" oasis. We are enjoying the pool more than ever. Thank you again PPP. more »
Business Response:
That is what we love to hear!!! Work, scheduling, and materials can have setbacks but we do the best we can to keep things moving and continue to show awesome progress well worth waiting for. You were a pleasure Yvonne! Thank you for the awesome review.
5on Google, May 21, 2021
Workmanship is absolutely outstanding! Proactive Communication from management could be improved for delays in install due to uncontrollable circumstances or scheduling issues. However, The work and price are exceptional! I would definitely recommend! Love the Alpine Blue Pebbletec! more »
Business Response:
Thanks for the 5 stars Shana. Love that you love your new look! 😁
5on BBB, Apr 15, 2021
PPP is an outstanding pool installation company with outstanding project management skills and professional office and field employees. Their work is high quality and the workmanship is top-notch. Outstanding company which is strongly recommended. more »
Business Response:
Thank you for your awesome review and for sharing your experience with others!
5on Birdeye, Apr 13, 2021
We have used Pool Pros for over 6 years and they continue to impress! Our latest addition was a pool heater, and Pool Pros came through with unbelievable pricing and fantastic customer service as usual. Took a couple of weeks between order and final install, which is certainly reasonable considering the circumstances around us. Professional, reliable, honest, and friendly. We will continue to use these guys for all of our pool needs!

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5on Google, Mar 22, 2021
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Business Response:
Thanks for the 5 stars!
5on BBB, Feb 17, 2021
We just had our pool resurfaced and tiled and we could not be happier. The whole process from start to finish was perfect. Everyone was professional, polite and so experienced. Every crew who came did an exceptional job. The clean up after every process was perfect. We are so happy that we chose Pool Pros for our job. We would definitely recommend them. more »
Business Response:
Thank you for the pleasure of your business and the pleasure of working with you!
5on Google, Dec 29, 2020
The people at Pool Pros of Pasco did an incredible job transforming our existing pool, into what seems like a brand new pool.
Customer service is fantastic. And each person who worked on the pro
ject, from start to completion. Were extremely professional, personable, and willing to answer any questions we had throughout the process.
They did a full restoration of our pool, with a brand new "Pebble Sheen Resurfacing", along with replacing all of the fixtures and brand new tile installation.
In addition, they replaced the existing pool light with a modern color changing led light. That has several color changes, along with preprogrammed light shows.
And they also replaced the "Pump and Filtration System", with a brand new system that included a new "Chlorinator" to eliminate the need for a floating chlorine dispenser.
We couldn't possibly be happier with the experience, and would happily recommend their services to anyone considering a pool restoration project.
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Business Response:
Much thanks for your sharing us with others Keith! You were a pleasure to service!
5on BBB, Dec 29, 2020
The people at Pool Pros of Pasco did an incredible job transforming our existing pool, into what seems like a brand new pool.
Customer service is fantastic. And each person who worked on the pro
ject, from start to completion. Were extremely professional, personable, and willing to answer any questions we had throughout the process.
They did a full restoration of our pool, with a brand new "Pebble Sheen Resurfacing", along with replacing all of the fixtures and brand new tile installation.
In addition, they replaced the existing pool light with a modern color changing led light. That has several color changes, along with preprogrammed light shows.
And they also replaced the "Pump and Filtration System", with a brand new system that included a new "Chlorinator" to eliminate the need for a floating chlorine dispenser.
We couldn't possibly be happier with the experience, and would happily recommend their services to anyone considering a pool restoration project.
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Business Response:
Thank you for sharing your customer experience on the BBB for the work we were glad to complete for you. We appreciate your business.
5on BBB, Oct 16, 2020
Pool Pros was endlessly patient and communicative. Their work and the products they used were top notch. I couldn't be more please with the pool resurfacing, new deck and outdoor kitchen they did for us. Highly recommend more »
Business Response:
Much thanks for the awesome review and for the pleasure of transforming your area to an amazing modern look that we are glad you will enjoy for a long time to come!
5on Google, Oct 01, 2020
I started my journey of looking for a pool company to resurface my pool months ago. I contacted several companies and did a lot of research on them. From Google reviews, to the BBB, asking neighbors and call contractors. I did it all. I want to say that I couldn't have picked a better company! Pool Pros did an AMAZING job. My pool looks great, they were fast and professional. They never left a mess and respected my property. Sarah handled all the paperwork and picking out colors, tiles, light etc. Communication was key and they certainly didn't lack that!
If your looking to have your pool resurfaced and want a great company to do it I recommend Pool Pros of Pasco!
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Business Response:
Much thanks to you for the awesome review! You and the husband were both also an awesome pleasure to work for and we were glad to give you such an awesome pool area look! Enjoy Pebble Tec from Pool Pros!
5on Google, Oct 01, 2020
I started my journey of looking for a pool company to resurface my pool months ago. I contacted several companies and did a lot of research on them. From Google reviews, to the BBB, asking neighbors and call contractors. I did it all. I want to say that I couldn't have picked a better company! Pool Pros did an AMAZING job. My pool looks great, they were fast and professional. They never left a mess and respected my property. Sarah handled all the paperwork and picking out colors, tiles, light etc. Communication was key and they certainly didn't lack that!

If your looking to have your pool resurfaced and want a great company to do it I recommend Pool Pros of Pasco!
more »
Business Response:
Much thanks to you for the awesome review! You and the husband were both also an awesome pleasure to work for and we were glad to give you such an awesome pool area look! Enjoy Pebble Tec from Pool Pros!
5on BBB, Sep 28, 2020
******

We had a big pool reno from surface,tile,deck, and all equipment. Pool Pros stayed professional through it all. Any time a curve ball was thrown, cause there always will be on big
projects , Charlie and Sarah was on it. Would recommend them. more »
Business Response:
Great thanks for the great review. We also appreciate the understanding than on a large job like yours there can be unknowns that come up but we're glad to handle them professionally and still with great outcome!
5on Google, Sep 21, 2020
I had three estimates for pool resurfacing tiles and pavers around the lanai and Pool Pros came in at the best price. Charlie and Sarah prepared the estimates and scheduling. All the workers were professional, conscientious, courteous and nice! And they did a really fantastic, detailed job. I highly recommend them and would use them again for any work I needed done.
Months after they finished, my pavers started sprouting weeds and algae because I didn't have them sealed at the time. Pool Pros quickly sent a crew who cleaned and prepped the surface, and them applied two coatings all in the same day. They did a great job and now the pavers look better than brand new!!!
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Business Response:
Your awesome review is greatly appreciated by all our team members. It has been an absolute pleasure working with you to create the amazing look you now have for your pool area. Enjoy!!!
5on BBB, Sep 21, 2020
Pool pros put down pavers after they finished the beautiful rebuild of my pool, but I didn't get them sealed. It turns out weeds started popping up, as well as algae growth everywhere! Pool Pros people quickly showed up after I called, prepped the surface and applied two coats of sealer, and all in the same day. They did a great job and now it looks like the pavers were just installed!! more »
Business Response:
Thanks for sharing a great comment online. We were glad to create a great looking area for you. We were also glad you call this back at a later date to come back out to keep it looking great for you. We thank you for your continued business.