Pool Pros of Pasco review summary

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2 reviews with no rating
5.0
71 reviews
5on BBB, Feb 17, 2021
We just had our pool resurfaced and tiled and we could not be happier. The whole process from start to finish was perfect. Everyone was professional, polite and so experienced. Every crew who came did an exceptional job. The clean up after every process was perfect. We are so happy that we chose Pool Pros for our job. We would definitely recommend them. more »
Business Response:
Thank you for the pleasure of your business and the pleasure of working with you!
5on BBB, Dec 29, 2020
The people at Pool Pros of Pasco did an incredible job transforming our existing pool, into what seems like a brand new pool.
Customer service is fantastic. And each person who worked on the pro
ject, from start to completion. Were extremely professional, personable, and willing to answer any questions we had throughout the process.
They did a full restoration of our pool, with a brand new "Pebble Sheen Resurfacing", along with replacing all of the fixtures and brand new tile installation.
In addition, they replaced the existing pool light with a modern color changing led light. That has several color changes, along with preprogrammed light shows.
And they also replaced the "Pump and Filtration System", with a brand new system that included a new "Chlorinator" to eliminate the need for a floating chlorine dispenser.
We couldn't possibly be happier with the experience, and would happily recommend their services to anyone considering a pool restoration project.
more »
Business Response:
Thank you for sharing your customer experience on the BBB for the work we were glad to complete for you. We appreciate your business.
5on Google, Dec 29, 2020
The people at Pool Pros of Pasco did an incredible job transforming our existing pool, into what seems like a brand new pool.
Customer service is fantastic. And each person who worked on the pro
ject, from start to completion. Were extremely professional, personable, and willing to answer any questions we had throughout the process.
They did a full restoration of our pool, with a brand new "Pebble Sheen Resurfacing", along with replacing all of the fixtures and brand new tile installation.
In addition, they replaced the existing pool light with a modern color changing led light. That has several color changes, along with preprogrammed light shows.
And they also replaced the "Pump and Filtration System", with a brand new system that included a new "Chlorinator" to eliminate the need for a floating chlorine dispenser.
We couldn't possibly be happier with the experience, and would happily recommend their services to anyone considering a pool restoration project.
more »
Business Response:
Much thanks for your sharing us with others Keith! You were a pleasure to service!
5on BBB, Oct 16, 2020
Pool Pros was endlessly patient and communicative. Their work and the products they used were top notch. I couldn't be more please with the pool resurfacing, new deck and outdoor kitchen they did for us. Highly recommend more »
Business Response:
Much thanks for the awesome review and for the pleasure of transforming your area to an amazing modern look that we are glad you will enjoy for a long time to come!
5on Google, Oct 01, 2020
I started my journey of looking for a pool company to resurface my pool months ago. I contacted several companies and did a lot of research on them. From Google reviews, to the BBB, asking neighbors and call contractors. I did it all. I want to say that I couldn't have picked a better company! Pool Pros did an AMAZING job. My pool looks great, they were fast and professional. They never left a mess and respected my property. Sarah handled all the paperwork and picking out colors, tiles, light etc. Communication was key and they certainly didn't lack that!
If your looking to have your pool resurfaced and want a great company to do it I recommend Pool Pros of Pasco!
more »
Business Response:
Much thanks to you for the awesome review! You and the husband were both also an awesome pleasure to work for and we were glad to give you such an awesome pool area look! Enjoy Pebble Tec from Pool Pros!
5on BBB, Sep 28, 2020
******

We had a big pool reno from surface,tile,deck, and all equipment. Pool Pros stayed professional through it all. Any time a curve ball was thrown, cause there always will be on big
projects , Charlie and Sarah was on it. Would recommend them. more »
Business Response:
Great thanks for the great review. We also appreciate the understanding than on a large job like yours there can be unknowns that come up but we're glad to handle them professionally and still with great outcome!
5on Google, Sep 21, 2020
I had three estimates for pool resurfacing tiles and pavers around the lanai and Pool Pros came in at the best price. Charlie and Sarah prepared the estimates and scheduling. All the workers were professional, conscientious, courteous and nice! And they did a really fantastic, detailed job. I highly recommend them and would use them again for any work I needed done.
Months after they finished, my pavers started sprouting weeds and algae because I didn't have them sealed at the time. Pool Pros quickly sent a crew who cleaned and prepped the surface, and them applied two coatings all in the same day. They did a great job and now the pavers look better than brand new!!!
more »
Business Response:
Your awesome review is greatly appreciated by all our team members. It has been an absolute pleasure working with you to create the amazing look you now have for your pool area. Enjoy!!!
5on BBB, Sep 21, 2020
Pool pros put down pavers after they finished the beautiful rebuild of my pool, but I didn't get them sealed. It turns out weeds started popping up, as well as algae growth everywhere! Pool Pros people quickly showed up after I called, prepped the surface and applied two coats of sealer, and all in the same day. They did a great job and now it looks like the pavers were just installed!! more »
Business Response:
Thanks for sharing a great comment online. We were glad to create a great looking area for you. We were also glad you call this back at a later date to come back out to keep it looking great for you. We thank you for your continued business.
5on Google, Aug 13, 2020
My pool turned out beautiful! Hardworking employees worked in the heat and into the evening to get the job done! Excellent workmanship! It is just beautiful! more »
Business Response:
Thanks for the review Christy! And special thanks for the understanding with the Covid year and it's effects on scheduling and other but us still getting out to create an awesome area for you to enjoy!
5on Google, Apr 14, 2020
From Charlie, Sarah, Marcelo, & Tim we couldn't say enough good things about the service. We are so happy with the results of our refinished pool & tiles. The Conklin's & O'Connor's more »
Business Response:
Thank you so much for your review to all our team members. Enjoy and share us with others!