Lizarraga Insurance Agency Inc. review summary

5  72
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13 reviews with no rating
5.0
85 reviews
5on Google, Apr 19, 2024
My agent Chris was really helpful, and prompt. He gave me my options and advised me on the best choice for my situation. Im glad he helped me get everything sorted right away, thank you Chris! more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Mar 28, 2024
Christopher was so awesome to work with. Very responsive and made the process so simple. Highly recommend! more »
Business Response:
Hi, Sandy. Thanks so much for taking the time to write us a review.
5on Google, Feb 29, 2024
Jenna and Chris have been STELLAR in getting me 2 home owners policies after the passing of my Mom, her 2 houses. They are precise, professional, accessible and completely capable! With most underwriters pulling out of California, I am so very grateful to Lizarraga Ins. Agency Inc. for delivering in a critical time period for me, for my Mom. THANK YOU!!! more »
Business Response:
Thank you very much for your review. Hope to see you again!
5on Google, Feb 28, 2024
Great service great people very pleasant to work with they made me feel secure the agent Manny was very professional. more »
Business Response:
Hi, Todd. Thanks for your review. Glad to hear you had a great experience.
5on Google, Feb 26, 2024
If I could rate them 💯 I would! We were in the midst of purchasing a property with only days left before our scheduled close date. I had been frantically shopping for homeowners insurance for about 2 weeks. Our only option was the fair plan. Every other agency told me it would be at least 5-10 days or as much as 30 days. I was beginning to worry that we would fall out of escrow because there are no insurance options that we could obtain within a matter of days.

Jenna submitted for my quote on Friday evening and stayed on top of it throughout the day today (Monday). She was able to have us covered by early afternoon at an affordable price!

Thank you a million times for coming through for us, Jenna and Chris!
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Business Response:
Thanks for the stellar review, Sarah.
5on Google, Feb 23, 2024
The team is great, they're always quick to respond to any changes I need on my Policy. They're effective and attentive. I highly recommend them. more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Feb 09, 2024
Great service and knowledgeable on what we needed. So happy to have been referred to them. more »
Business Response:
Hi, Vivian. Thanks so much for taking the time to write us a review.
5on Google, Feb 05, 2024
Great service. more »
Business Response:
Thank you very much for your review. Hope to see you again!
5on Google, Feb 01, 2024
very friendly, prompt and great rates more »
Business Response:
Hi, Matt. Thanks for your review. Glad to hear you had a great experience.
5on Google, Feb 01, 2024
Jenna answered all my questions directly and professionally. In the current California insurance industry nightmare, Jenna helped make the experience pleasant. more »
Business Response:
Hello Jerry, Thank you for your review, we look forward to serving you in the future
5on Google, Jan 29, 2024
Excelente atención de Manuel y muy rápida su respuesta cuando necesite asegurar mis vehiculos...mil gracias! more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Jan 24, 2024
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Business Response:
Thank you so much for rating us so highly!
5on Google, Jan 14, 2024
My home was sold and I hade to leave by a certain day. I purchased a home to move into but there was a hold up with Farmers Insurance. They were unable to provide insurance documents in a timely manner. The seller’s realtor Jose Marin referred me to Lizárraga Insurance Agency. Lizarragas’ insurance provided me a quote 500.00 less than Farmers and expedited insurance paperwork through with Gen Escrow. I was already looking to rent a storage unit and get a hotel until escrow closed. Lizarraga Insurance allowed escrow to close on time and I picked up the keys the same day. I can’t speak highly enough about Lizarraga’s insurance. They helped me out of a bind, and went the extra step to assist me. They answered all my questions and were very friendly. I highly recommend Lizarraga’s Insurance for all you’re insurance needs. more »
Business Response:
Hi, Caroline. Thanks so much for taking the time to write us a review.
5on Google, Jan 14, 2024
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Business Response:
We so appreciate your business and can not wait to work with you again.
5on Google, Jan 08, 2024
Paulina & Christopher were awesome! So helpful and friendly! more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Jan 03, 2024
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Business Response:
Thanks so much, Shireen! Looking forward to helping you again.
5on Google, Dec 06, 2023
As an executor of an estate in California, I tried for three weeks for an agency to insure the dwelling of my deceased friend, to no avail. Finally, I found Lizarraga. They were friendly and easy with which to work. more »
5on Google, Nov 14, 2023
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5on Google, Oct 24, 2023
Chris is the best insurance agent ever! Jenna at his office is the hardest working office manager in the entire world! When my insurance policy decided to add on an additional driver based off of an inquiry I made they fought for me to get a credit back from the insurance company. They filed a claim on my behalf, and I was able to get my account credited for two additional months. I cannot tell you how valuable they are and how hard they work for all of their clients. Anybody who is on the fence about thinking of using them needs to just make the switch and do it ASAP. These guys rock! more »
Business Response:
Thank you very much for your review. Hope to see you again!
5on Google, Oct 12, 2023
Chris was very helpful. Strongly recommend. more »
Business Response:
Hi, Alicia. Thanks for your review. Glad to hear you had a great experience.
5on Google, Oct 09, 2023
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Business Response:
Thanks so much, Katie! Looking forward to helping you again.
5on Google, Oct 06, 2023
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Business Response:
We so appreciate your business and can not wait to work with you again.
5on Google, Oct 04, 2023
Chris has been fantastic to work with. I had a very difficult to resolve issue with my mortgage company. Chris called me back within the hour, understood all of the issues that needed to be handled immediately, and in just a few minutes had gotten a response back to the mortgage company and even followed up on money I was due to be refunded from them. Very thankful for his help. more »
Business Response:
Thanks for the stellar review, Michael.
5on Google, Oct 04, 2023
Called Lizarraga Insurance and spoke with Chris in regards to a home owners insurance, within 15 min had the home owners insurance quote. Quick and easy and not to mention the customer service. Appreciate it Chris! made me forget about the bad experience I had with another agency. more »
Business Response:
Thanks so much for taking time out of your day to leave us a review.
5on Google, Sep 25, 2023
Christopher and his team have been a tremendous help with obtaining new residential-commercial coverage in our dire time of need. With providers backing out of California, leaving us uninsured, Christopher was there to save the day to make sure we were covered appropriately, at a reasonable and very comparative rate. They were super informative, patient and reliable. Can't recommend them enough. Thank you again. more »
Business Response:
Hi, Rosa. Thanks so much for taking the time to write us a review.