Treasure Valley Subaru review summary

5  1123
4  22
3  9
2  
1  
1 reviews with no rating
5.0
1155 reviews
5on Google, Sep 21, 2023
Awesome Service Department! Had an oil change, positive battery cable and 4 wheel alignment done ✅. Service Advisor Benjamin Desman did an excellent job keeping me advised on the progress of my Forester! He also advised me that my Exhaust Pipe Bellow was leaking and needed to be replaced and it was still under warranty !🙌 more »
5on Google, Sep 21, 2023
Excellent service today. Everyone was helpful. Service my vehicle in a timely manner. more »
5on Google, Sep 21, 2023
Absolutely fantastic staff and salesman! Very inviting and friendly. 10/10 all the way around especially with their service which is quick and very reliable! more »
5on Google, Sep 20, 2023
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5on Google, Sep 19, 2023
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Business Response:
Thank you Jacki! Rob Studebaker Treasure Valley Subaru
5on Google, Sep 19, 2023
Ben has been my service advisor since owned my Subaru for the last 3 years by far the best service I have seen at any dealership, I would highly recommend anyone to him very honest service not pushy and truly cares. Thankyou sir. more »
Business Response:
Ben is a very genuine gentleman, I agree. Thank you Wes. Rob Studebaker Treasure Valley Subaru
5on Google, Sep 19, 2023
I have always found TVS to be first class in everything they do, from sales to service. I have never met the owner nor any of the management, however, the are definitely doing something right. more »
Business Response:
Hey Rob. Please come say hello next time you are in. I will introduce you to everyone. We appreciate you. Rob Studebaker Treasure Valley Subaru
5on Google, Sep 19, 2023
Great people! Very Efficient and personable! Juan is the man! more »
Business Response:
Very efficient and personable. Best review ever!!! Rob Studebaker Treasure Valley Subaru
5on Google, Sep 18, 2023
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Business Response:
Thank you John. Rob Studebaker Treasure Valley Subaru
5on Google, Sep 18, 2023
Great experience and value. more »
Business Response:
A great goal for all sales organizations. Value and experience. Thank you, Rob Studebaker Treasure Valley Subaru
4on Google, Sep 18, 2023
Was told an hour, but I was there 2.5 hours. They did a good job, just a little slow. more »
Business Response:
We will work on that Ron. Thanks for the positive feedback. Rob Studebaker Treasure Valley Subaru
5on Google, Sep 18, 2023
Peter Woog was amazing and very helpful made buying my first car a fun and anti-stressful event :) more »
Business Response:
Thanks McKenzie! Rob Studebaker Treasure Valley Subaru
5on Google, Sep 18, 2023
My wife and I had an exceptional experience purchasing our 2023 Forester Wilderness at Treasure Valley Subaru, and we can't say enough about the outstanding service we received. From the moment we stepped into the dealership, we were greeted with warmth and professionalism.

JP Hartley, our salesman, deserves special mention. He went above and beyond to assist us throughout the entire process. His knowledge of the Forester Wilderness model was impressive, and he worked tirelessly to ensure we got a fantastic deal on our new car. He truly made the buying experience a breeze.

But it didn't stop with JP; everyone we encountered at Treasure Valley Subaru was incredibly helpful and friendly, from JP, Sam Sammon and Jake Rapp in Sales, to John Carnes in Finance, we truly felt taken care of. This level of customer focus was a stark contrast to our previous experiences at a different local dealership. It was truly refreshing to see a team that values its customers so much.

Overall, we couldn't be happier with our purchase and the exceptional service we received at Treasure Valley Subaru. We highly recommend this dealership to anyone in the market for a Subaru, or any vehicle on the lot. Thank you to JP and the entire team for making our car-buying experience truly enjoyable!
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Business Response:
Resounding success. Thank you Holm family! Rob Studebaker Treasure Valley Subaru
5on Google, Sep 17, 2023
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Business Response:
Thanks Bob. Rob Studebaker Treasure Valley Subaru
5on Google, Sep 15, 2023
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Business Response:
Thanks Ken! Rob Studebaker Treasure Valley Subaru
5on Google, Sep 15, 2023
called to make an appointment, they scheduled me next day and completed service same day. Juan was awesome and very informative more »
Business Response:
Isn’t Juan awesome! See you soon Mike. Thank you, Rob Sudebaker Treasure Valley Subaru
5on Google, Sep 14, 2023
Ben was great, very helpful and friendly amazing customer service. more »
Business Response:
Sounds great Darnell. Thank you. Rob Studebaker Treasure Valley Subaru
5on Google, Sep 14, 2023
I thought Rick Plum was very good and helpful. more »
Business Response:
Yeah Rick is great. We look forward to your return. Thank you. Rob Studebaker Treasure Valley Subaru
5on Google, Sep 14, 2023
Great more »
Business Response:
Thank you Diane. Rob Studebaker Treasure Valley Subaru
5on Google, Sep 14, 2023
Hands down, THE BEST car buying experience ever at TVS. Every single person I had contact with went above and beyond to help me. They were very well coordinated and exemplified what teamwork is all about. And I LOVE my new Outback! Thank you to all who helped me more »
Business Response:
Hands down the best? Love it, Lisa!!! Rob Studebaker Treasure Valley Subaru
5on Google, Sep 14, 2023
We had a great experience buying a used vehicle at Treasure Valley Subaru. Our salesman was Mike Crowley. It was no pressure. He was patient, kind and funny! He was more than willing to let my husband drive the vehicle a 2nd time to be 100% certain we were getting the right vehicle. The whole team came to see us off! I thought that was a very nice touch. I like that they schedule appointments beforehand to make sure we weren't standing around waiting. We feel that we have made a new friend with Mike! Thank you TVS!!! more »
Business Response:
Thanks so much for coming in and buying a car. We're glad Mike helped you out throughout your purchase.
5on Google, Sep 14, 2023
Tyler in the Service Department was amazing at getting the issues with my battery not holding a charge identified and made me aware of a service bulletin about the problem. Long story short, the problem is resolved and at no charge!! Thank you Tyler for going above and beyond!! Great customer service!! more »
Business Response:
And no charge? Love it John! Rob Studebaker Treasure Valley Subaru
5on Google, Sep 14, 2023
I got the forester wilderness and so far it's amazing! And all the people I dealt with were really awesome! Definitely will be referring anyone looking for a good reliable rig! more »
Business Response:
Thanks for your business! Enjoy your new Forester.
5on Google, Sep 14, 2023
Maintenance dept was helpful, told me everything that they did when fixing my car after a check engine light came on. Pretty honest group of people more »
Business Response:
Thank you Lucas. Honesty is vital! Rob Studebaker Treasure Valley Subaru
5on Google, Sep 13, 2023
CHRIS H. was amazing. We test drove every model of Outbacks available until we found one that had the most versatile passenger seat for a bad back. Then we left without making a purchase. We searched online for the model we wanted, stopped at another dealership twice without being acknowledged. Ended up going back to T.V. Their service is above 5 stars. We would give them 10 stars if we could. EVERYONE from receptionist to parts and service members to friendly to us. 1st time we've bought a new car in 20 years. Definitely needed lessons and they took lots of time with us!
👉👉Went in today for oil change. Rick was courteous and thanked me for coming back. While l waited with our dog it was nice and comfortable. Just about every employee came up and loved on Arthur and asked if he could have treats. Arthur was in heaven and having Arthur happy and content made the wait even more enjoyable🥰
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Business Response:
If only Google would do a 10 point scale! Thank you. Rob Studebaker Treasure Valley Subaru