Yates Flooring Center

Name: Yates Flooring Center
Address: 1901 W Loop 289, Suite 11, Lubbock, TX, 79407, US
Telephone: (806) 795-0070
Price range: $$
Rating: 4.9

4.9

★★

89 reviews

|Home Services|Lubbock, TX 79407 United States

1901 W Loop 289, Suite 11, Lubbock, TX 79407 United States

(806) 795-0070

https://www.yatesflooring.com/

Flooring

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About

Yates Flooring Center is a family owned business founded in 1976 under the leadership of Bobby and Becky Yates. The business has grown to become one of the largest flooring stores in America located at one address, yet it remains a family business that serves the West Texas/Eastern New Mexico area. Yates Flooring Center is a large volume purchaser which allows us to provide the very best products at the most aggressive pricing available in the marketplace. We are a full service provider that can offer products in the latest designer styles for homes, multi-family properties and businesses. No project is too large or too small for our residential or commercial departments. Yates Flooring Cent

4.9

★★

89 reviews

5★79

4★9

3★1

2★0

1★0

Reviews(13)

Google Reviews(76)

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Delzene M. on BBB

★★

6 years ago

I ordered flooring after picking out one I liked based on the display. It was laid in a timely manner by very kind installers. However, it doesn't look like the display that I liked very much and ordered from. They came out again and changed some of the pieces around to look more balanced, but it still doesn't look like the display. It was quite pricey and it makes me very sad that it doesn't look like what I ordered.

Business Response:

This is very surprising , given that the customer said nothing about this when paying her bill last Friday. We are currently contacting her to follow up on this complaint. We will offer to bring the display panel to her home to confirm that her floor looks just like the sample board she selected from at the time of purchase. If it doesn't match, we will replace her floor. Bobby Yates

Stephanie allen F. on Yellow Pages

★★

6 years ago

Building a home can be absolutely overwhelming. The Yates team made the flooring decisions on our new home anything but that. They were exceptional to work with. They were always prepared at meetings, they had innovative ideas and they listened to my own personal tastes and incorporated them. I love my house! Thanks Yates for doing an amazing job.

Jeremy F. on Yellow Pages

★★

6 years ago

Love dealing with Scarlett at Yates never had a bad experience with her and the store. Thank y'all so much

Sarah B. on Yellow Pages

★★

6 years ago

We enjoyed working with Will Truby at Yates on our whole house remodeling job. He helped us select the perfect flooring for our home after considering many options. The installation was done in a timely manner with friendly installers that provided a great service. Will listened to our flooring desires and helped navigate what would be best in our home. We were very pleased with the service that was provided through Yates with Will Truby as our sales associate.

Lisa R. on Yellow Pages

★★

6 years ago

Yates is the only flooring center you should use in Lubbock. The selection is huge and if it's. It in stock they will find it for you. Will Truby's customer service is amazing! He never hesitates to drop every king and mak me his priority when I walk through the door. Have used Yates for several projects over the years and will continue to use them in the future.

Anthony C. on Yellow Pages

★★

6 years ago

I have been a Yates Flooring customer for 15 years. We own a home building/ remodeling business & the service they provide us is over the top, second to none. Always a helpful, do the right thing kind of staff. Scarlett is our sales associate we work with and she has a designers gift w/ decor. I recommend Yates flooring to all. You will be glad you did so when it's all done.

Deryl H. on Yellow Pages

★★

6 years ago

Scarlet is our salesperson at Yates flooring in Lubbock. She has always provided excellent service !!! She has helped in finding the colors and products to make our flip houses and custom homes sell - easier and for more money!! THANKS Scarlet and Yates!!

Shawndi R. on Yellow Pages

★★

6 years ago

I have been looking for years for flooring for my house and always ended up giving up due to cost or lack of direction or help from anyone. A friend told me about a sales rep for Yates that truly helped her so I hesitantly decided to try one last time. Will Truby was amazing and very helpful and I ordered my flooring (which was all in stock) that day and was able to have it done the next week. I highly recommend Yates Flooring and Will Truby if you are looking to have affordable flooring installed and someone to help you through the process!

Tracy B. on Yellow Pages

★★

6 years ago

Yates Flooring Center makes flooring easy! We worked with Coby McDougal on our custom home and are so pleased with the results. From Coby to the installation staff, everyone was so professional and committed to getting the job done right. They get a five star rating from me!