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50Floor
- Carpeting
- Charlotte, NC
About this business
Location details
3614 Green Park Cir, Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff is great. Floor is very nice. The crew was great. My only issue was they couldn't finish off around my tile because it was round not straight, so I had my tile man finish it off.
Business response:
Thank you for your review! We're glad to hear that you had a positive experience with our staff and that you are pleased with your new floor.We appreciate your feedback regarding the finishing around your round tile. We apologize for any inconvenience this may have caused and are glad to know your tile man was able to complete it to your satisfaction.Your input helps us improve our services, and we will certainly take it into account for future projects. If you have any further questions or need assistance, please don't hesi... read more
They were very pleasant and efficient and worked very fast. The floor looks absolutely beautiful I love it
Business response:
Thank you for your wonderful 5-star review! We are thrilled to hear that you are pleased with your new luxury vinyl flooring and that our team was pleasant, efficient, and fast.It's fantastic to know that you love the beautiful look of your new floor. Your satisfaction is our top priority, and your kind words mean a lot to us.If you have any questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing 50Floor!Best regards,50Floor
Great company, from the first introductory visit to the respectful and helpful installers!
Business response:
Thank you so much for your kind review! We are thrilled to hear that you had a great experience with our team, from the initial visit to the respectful and helpful installers.As a repeat customer, your continued trust in our services means a lot to us. We're delighted to have had the opportunity to assist you with your carpet installation and look forward to serving you again in the future.If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing 50Floor once again!
50 Floors did a great job. Communication was great. They made things right that needed some attention. I recommend them.
Business response:
Thank you for your wonderful review! Were delighted to hear that you had a positive experience with 50 Floors. Effective communication and ensuring everything meets your satisfaction are our top priorities. Your recommendation means a lot to us. If you need any further assistance or have future projects, please dont hesitate to reach out.50Floor
We can see the seams where the carpet is put together,and we dont think this is the carpet we ordered and you should have a company representative come out and look at it
Business response:
Thank you for your feedback. We apologize for any inconvenience you've experienced with your carpet installation. We take such concerns very seriously and want to ensure you are completely satisfied with our service.We will arrange for a company representative to visit your home and inspect the seams and verify the carpet. Our goal is to resolve this issue promptly and ensure you receive the product and quality you expected.Please expect a call from us shortly to schedule a convenient time for the inspection. Thank you for b... read more
Great work done in timely manner and was clean and professional
Business response:
Thank you so much for your positive review! We're thrilled to hear that you are pleased with the timely, clean, and professional work our team provided. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.If you need any further assistance or have additional projects in the future, please don't hesitate to reach out. We look forward to serving you again!Take Care!50Floor
We had an almost whole house floor installation of the *** recommended for pets and people traffic. Install was not as planned and with that changes were made to eliminate a complet tear out, but caused a delay in really getting started by having to wait to get subfloor material in. There were some language barrier issues. We had chosen stained shoe molding. Looks great, but not all cut ends were stained. We will have to do that it seems. It was a long at least 12 hour install day which really caused stress with our animals ... read more
Business response:
Thank you for your detailed high-star review! We appreciate your feedback and are sorry to hear about the challenges you faced during the installation process. Your comments help us improve our services.We apologize for the unexpected delay caused by the need for additional subfloor material and any inconvenience this caused to your routine. We also regret any miscommunication due to language barriers and will work on enhancing our communication practices.We are glad to hear you are pleased with the appearance of the floorin... read more
Loved the whole process. Excellent communication and no supervision needed. The floors are beautiful
Business response:
Thank you very much for your outstanding review! We're thrilled to hear that you loved the entire process and that our team provided excellent communication throughout. Your satisfaction is our priority, and it's gratifying to know that we met your expectations! ??We're delighted that you find your new floors beautiful. Providing top-quality products and service is at the core of what we do, and we're thrilled to have delivered on that promise for you.If you ever need anything else or have any questions in the future, please... read more
Love our new carpet, makes our home look new again! They did an excellent job, no mess left for me to clean up!
Business response:
Thank you for your glowing review! We're thrilled to hear that you love your new carpet and that it has rejuvenated the look of your home. It's always our goal to provide excellent service and deliver outstanding results, so we're delighted to know that we achieved that for you.We understand the importance of leaving your home clean and tidy after a project, and we're glad to hear that there was no mess left for you to clean up. Your satisfaction is our top priority, and we're grateful for the opportunity to have been a part... read more
Frequently asked questions about 50Floor
How is 50Floor rated?
50Floor has a 4.2 star rating with 1,914 reviews.
When is 50Floor open?
50Floor is open now. It will close at 6:00 p.m.