All American Flooring

Cheryl B 

on BBB

2 years ago

I called All American Flooring to get a quote on replacing hardwood floors. ***** A**** came to my home to inspect my issues with previously purchased hardwoods. He was professional, knowledgeable, and personable. He gave me several options to try before I replace them...and important information I did not have regarding lifetime warranties. He sent the most detailed bid I have ever received. I am still working toward resolution with the previous vendor. I only wish I had used All American Flooring. If a resolution does not... read more

Skylar C. 

on BBB

2 years ago

I had a great experience ! I would recommend these guys to anyone looking into floor replacement! 

Renee T 

on BBB

2 years ago

Very professional. Fixed a problem with my order very quickly. 

Hope S 

on BBB

2 years ago

I worked with ****** in Carrollton and he was very helpful with picking a carpet within our budget--no hard sales tactics and we love the quality and look of what was installed! I highly recommend working with him! 

Samu H 

on BBB

a month ago

?? 70% Deposit & 35% Restocking Fee Even If You Cancel Same Day!I paid All American Flooring a 70% deposit in good faith. Within hours, I canceled no work had started, no materials delivered, and no project meeting had even been scheduled. At first, they agreed to refund me. Then they reversed course and demanded a 35% restocking fee for products I never saw or received.And I never signed their full contract. They only reveal the predatory terms after you pay the deposit. I refused to accept their threats, and they kept the ... read more

Gabino B 

on BBB

a month ago

All American flooring in ***** legit lied to us and said Mohawk flooring was good to put in restrooms and water proof. After 14 months it has swelled up and doesnt not look like its meant for damp places. They lied to get the sell across the finish line. They said they would come look at it and it has been a couple weeks and no contact. I will be taking legal action if issue does not get resolved. 

charles D. 

on BBB

4 months ago

As an addendum to my prior compliant about All American Flooring. The associate ******* reached out to me to inquire if the brick on my fireplace was cut to accommodate sliding the new rosewood hardwood flooring under the hearth. I was absurdly asked if this was done regardless of the fact that Merdin the flooring manager was in my house Monday yet failed to introduce himself to me and we did not do a final walk through. This is a clear indication of INCOMPETENCE failure to communicate and follow the instruction of the contr... read more

charles d. 

on BBB

5 months ago

***** was my sales person who was very deceptive & manipulative as a flooring specialist.The day the floors were supposed to be installed I was previously informed that there would be a installation manager on sight at all times of which there only three hispanic contractors. I attemtped to call ***** yet got rerouted to the office as I was tempted to cancel the contract. I spoke with ******************** * ******** Awesome. ******** came to my residence stating he had other jobs & could occasionally stop by to check on prog... read more

Li M 

on BBB

a year ago

Poor customer relation and irresponsible company. We had flooring put in 2 houses. We were very pleased with the first one so we decided to have them install carpet and repair **************** person helped me select a close match. Turned out to be wrong color and wrong thickness. The installer tore up our hardwood floor before checking to see if the hardwood order was a match. He contacts me after he makes the mistake. I was getting the house ready on the market to sell. I have a gaping hole in the middle of my house. I mad... read more