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Birdeye Australia is the leading all-in-one local marketing service trusted by thousands of local businesses. We help our clients achieve amazing results through the perfect combination of locally based digital marketing experts and cutting-edge software working together. The services we provide include google maps optimisation, review generation & management, listings management, google ads management, Facebook/Instagram ads management, website design, google business page management & content creation. 1 or 1000 locations ... read more
Suite 2, Level 2/61-71 Dunning Ave, Rosebery, NSW, 2018, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Rather than providing a re-badged quote making a pretense to cater for your use, TrueCover took particular care to tailor the cover. On top of that there was more flexibility with choosing the sum insured. The team were professional and friendly and the price was great.
Business response:
Hi Gary, Thank you for your thoughtful feedback! We're really pleased to hear you valued the personalised approach and the flexibility we offer with cover options, especially around the sum insured. It’s important to us that policies aren’t just off-the-shelf, but genuinely suited to our customers' needs. Great to know the team made the experience a positive one—and that the pricing worked well for you too! ~Tim, TrueCover
The sales person, Ada, was patient & listened. I haven't had to claim yet, that is when a review is really needed!
Business response:
Hi Suzanne, Thanks for your review! It’s great to hear that Ada took the time to listen and made the process a positive one. You’re absolutely right—how a claim is handled matters most, and if that time ever comes, we’ll be here to help every step of the way. ~Tim, TrueCover
Speaking on the phone to a TrueCover customer service officer was a very pleasant experience. She was extremely helpful and made me feel relaxed during the quoting process and made it seem easy.
Business response:
Hi Rick Thanks for your lovely feedback! We’re so pleased to hear that your experience over the phone was pleasant and that our team made the quoting process feel relaxed and easy. That’s exactly what we aim for! ~Tim, TrueCover
Informative representative friendly to talk to and helped us with our car insurance
Business response:
Hi Ken, Thanks for your review! We’re glad you found our team friendly and helpful in setting up your car insurance. It’s great to hear you had a positive experience with us! ~Tim, TrueCover
Concise service Competitive pricing. Easy to talk to & understand. Australian service provider.
Business response:
Hi Michael, Thanks for your review! We’re glad you found our service concise, pricing competitive, and the process easy. We are proud to have you with us - it’s great to have you with us! ~Tim, TrueCover
Jill and Kelly (?) were both extremely helpful and pleasant to deal with. A thoroughly enjoyable experience.
Business response:
Hi Lyn, Thanks for your feedback! It’s great to hear that Jill and Kelly were so helpful and pleasant to deal with. We’re glad you had such an enjoyable experience with TrueCover! ~Tim, TrueCover
The whole experience was fantastic. Product knowledge & clear explanations were exceptional..Thank you
Business response:
Hi Alan, Thanks for your great feedback! We’re thrilled to hear you had a fantastic experience and found our team’s product knowledge and explanations helpful. We appreciate you choosing TrueCover! ~Tim, TrueCover
It was lovely speaking to Jill rather than continue online. All was clearly explained to us and the cover is exactly what we wanted. Thankyou!
Business response:
Hi Jan, Thanks for your kind words! We’re so glad Jill was able to assist you and make the process clear and easy. It’s great to hear you found the perfect cover—welcome to TrueCover! ~Tim, TrueCover
Much cheaper for very similar policy. Very easy to deal with & fantastic person on the phone who understands.
Business response:
Hi Denis, Thanks for your review! We’re glad you found a great deal on your policy and had an easy, positive experience with our team. It’s always great to hear when our service makes a difference! ~Tim, TrueCover
BE Demo Account has a 4.5 star rating with 758 reviews.
BE Demo Account is closed now. It will open tomorrow at 9:00 a.m.