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Carpet One Floor & Home Ocala
- Home Services
- Ocala, FL
About this business
Location details
1609 SW 17th St, Suite 500, Ocala, FL, 34471, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Treated my friend with disrespect and threatened her.
Treated my friend with disrespect and threatened her.
I will preface this review by saying that I never write bad reviews. I understand we are all human and make mistakes. But when a company doubles down on their mistakes and refuses to make it right, I think a review is justly deserved. Basically, DO NOT GO TO CARPET ONE. My nightmare with Carpet One started on the second home I built/remodeled using them as my flooring subcontractor. Both jobs I had given to them were not small...each between $20,000-$25,000. To start, they basically refused to provide timely estimates. For m... read more
Business response:
We're sorry to hear you're unsatisfied with your recent experience at Carpet One Floor & Home. Our team strives to make our customers entire experience exceptional. While we attempt to prevent any unforeseen obstacles, unfortunately, instances can come about during installation projects and when that happens, we make every effort to remedy any issues. This is also why we believe in setting forth a contract prior to the start of any job and feel we've honored this contract from the beginning. We will continue to work with you... read more
Awful. Terrible installation job! Damaged the house, damaged the NEW carpet, didn't install correctly, a BAD experience all around. Issues still unresolved weeks after install. Highly DON'T recommend!
Business response:
Hello Erica, this is very concerning for us to hear because we always want every customer to be fully satisfied with the work we do. We are unfortunately unable to locate you in our system about having an installation with us. We would really like to speak with you so we can resolve the issue. If you could call us at (352) 624-2010 we'd really appreciate it.
Frequently asked questions about Carpet One Floor & Home Ocala
How is Carpet One Floor & Home Ocala rated?
Carpet One Floor & Home Ocala has a 4.1 star rating with 181 reviews.
When is Carpet One Floor & Home Ocala open?
Carpet One Floor & Home Ocala is open now. It will close at 6:00 p.m.