Google Review Software

Get more Google Reviews

Increase your ratings and drive higher revenue with the #1 marketing platform for multi-location brands.

The most trusted platform for local businesses and brands

Reviews

Automate review generation to build your brand and reputation

Birdeye Reviews is the only AI-powered reviews software for location-based businesses that helps you get new reviews on the sites that matter, like Google, Facebook, and over 200 more.

Easily integrate with your CRM or PMS to generate new reviews on autopilot and rank higher on search
Send customized, automated review requests after an appointment, service, or purchase
Respond to reviews on Google and 200+ sites at scale with AI-generated review responses
Share your best reviews on your website and turn first-time visitors into repeat customers

BirdAI

AI purpose-built for multi-location businesses

BirdAI helps you deliver personalized experiences, stand out from the competition, and win more revenue in one AI-powered digital experience platform.

Beat writer’s block and spark creativity with AI-generated social posts, SEO-optimized business listings, and replies to customer reviews and messages.
Contextualize and translate customer reviews and messages — then auto-generate personalized replies in just a few clicks.
Effortlessly access meaningful insights with AI-generated analysis of survey responses, reviews, and customer conversations Get suggested actions to boost engagement, increase satisfaction, and drive better business objectives.

Listings

Show up where your customers search

Streamline your listings on Google, Facebook, Bing, and 50+ other sites. Effortlessly manage, update, and grow your online presence across hundreds of locations from a single dashboard.

Create and manage accurate business listings across hundreds of sites and online directories
Find errors in your online listings across Google, Facebook, Bing, and 50+ sites
Effortlessly manage, update, and publish vital business info from a centralized dashboard
Build accurate and attractive Google Business Profiles for all your locations
Use AI to write SEO-friendly descriptions and improve your SEO ranking
Access a complete library of reports with key metrics on listing performance

Birdeye and Google

Grow your business with the most integrated Google partner

As an official Google Partner, Birdeye provides the most integrated and complete Google solution for local businesses to take control of their search presence, stand out against the competition, and drive revenue.

Easily build complete, attractive, and accurate Google Business Profiles for all your locations from within Birdeye
Effortlessly generate, manage, and market your Google reviews and feature them on the Google Knowledge Panel
Automatically feature reviews from 200+ sites on the Google Knowledge Panel
Optimize your Google ad spending and improve ad performance by up to 17%
Turn visitors into leads and leads into customers by connecting with Google Messaging
Make your Google Profiles stand out against the competition with Google Posts

Social Management

Multi-location Social Media Management

We put all your social profiles across all your locations and networks in one place, giving you unprecedented control over your social media presence — from content generation and publishing to engagement and reporting.

Create and publish personalized social posts for multiple locations from one easy-to-use platform
Craft and refine engaging social media posts with the built-in AI-powered content generator and image recommendations
Publish, engage, and report across Facebook, Instagram, LinkedIn, YouTube, X (formerly Twitter), and Google
Monitor and respond to all customer interactions in one place.
Track, analyze, and improve social media performance with our comprehensive analytics and reporting tools

Messaging

Engage and convert prospects across channels

Easily manage thousands of messages across locations and channels in one unified Inbox. Solicit feedback, answer prospect questions, and quickly convert them into customers, even while you’re on the go.

Manage thousands of messages across locations and channels in one unified Inbox to easily engage and convert prospects
Effortlessly engage customers on the medium of their choice and see all conversations in one place to get a full picture of your interactions
Increase productivity with AI-powered tools that help you respond to customers faster and better
Run your business on high-converting digital channels and use our AI Chatbot to respond to customers even when you’re away
Organize messages by customer and channel, add notes, and flag conversations that need attention with BirdAI to get quick conversation recaps
Plug into 3,000+ integrations to effortlessly import contacts, auto-sync data, and send automated, trigger-based messages like welcome offers, review requests, and more

Customer Referrals

Get more leads with automated referral campaigns

Birdeye's automated referral campaigns make it easy to turn your happy customers into brand ambassadors. With trigger-based referral requests, customizable templates, and reward strategies, you can effortlessly drive more referrals and increase your conversion rates.

Send automated referral requests after positive reviews, surveys, purchases, or appointments
Save time with end-to-end automated referral campaigns and easy-to-use templates
Boost response rates with reward strategies like cash discounts, gifts, and coupons
Collect referrals on any channel, including email, text, and social media
Easily track the success of your referral marketing campaigns with an easy-to-understand dashboard

Reports & Insights

Unlock actionable insights and make informed, data-driven decisions

Birdeye Reports provide comprehensive insights across all locations and customer touchpoints to enhance customer experience and drive business outcomes.

Replace spreadsheets with custom dashboards for real-time visibility into top metrics
Gather customer feedback from online reviews and surveys in one place
Leverage analytics and AI-powered insights to hold locations to the highest standard of customer experience
Quickly uncover key insights from large swathes of quantitative and qualitative customer data
Tap into customer sentiment at scale and compare performance across locations
Discover opportunities to elevate your brand and stay on top of the competition with competitive benchmarking

Support & On-boarding

Lean on award-winning customer support

We’ll do the heavy lifting so you can focus on what matters — running your business. Feel confident that when you need support, we’re here for you and fully versed in your business - stop getting passed between support reps unfamiliar with your business or needs.

Deploy and see results in just weeks with our personalized onboarding and implementation services
Get unlimited support via live chat, email, phone, and our in-product support center with 500+ support articles and how-to videos
Troubleshoot with our product experts, including integration setup, campaigns, user alerts, product questions, and more

Integrations

Birdeye integrates with theapps you use

Make your customer experience management even easier by connecting Birdeye with the tools you already use. Birdeye integrates with over 3,000 software systems to make it easy to automatically get new reviews, be found online, improve operations, and increase revenue.