This profile has been claimed by the business owner or representative.
Factory Direct
- Flooring
- Chambersburg, PA
About this business
Factory Direct Carpets is a family owned business located on Lincoln Way East in Chambersburg beside Super Shoes. At Factory Direct, we know how difficult it can be to find the right flooring for your home or business, and we're here to help. With thousands of different colors and patterns we can help you find the flooring to match your personal style. We pride ourselves in our exceptional customer service and offer professional installation which has helped us continue to turn customers into friends for over twenty year... read more
Location details
1521 Lincoln Way E, Chambersburg, PA, 17202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
RecommendedService is great and Hockey is so willing to please. I have dealt with them many years.
Highly recommend Factory Direct Carpets-Very nice, kind and professional owner.
Hockey hooked me up big time and his prices will not be beat! He did our entire house and it turned out perfectly! I would recommend factory direct to everybody and already have!
Best place in Chambersburg. Hockey treated me great price was great and installed in less than four days. I wouldn’t go anywhere else.
very nice to talk to and not pushy helps you find what you need and at resonable Price's
These guys did a great job for me installing lvt in my dining and living rooms and vinyl in my upstairs bathrooms. I felt awful because I missed seeing one of the plastic protectors on the foot of the coffee table popped off (leaving part of a nail exposed) and when I moved it back in I scratched the freshly laid floor. The guys fixed it up and it looks great!
Business response:
Chris and Scott enjoyed working with you too and appreciated your "tip." 😁
We just had our carpet installed. Great service. All the people that we worked with from the store to the installation were helpful, courteous, and we were very happy with the finished product. We will definitely use them for future projects! We often ask, "Does customer service still exist?". Yes, it does at Factory Direct Carpet in Chambersburg.
This was the third time to purchase here, they are the most friendliest people you would ever want to meet. You cant beat the quality and price. Thank you
Loving our new Mohawk Silk Strand carpet in our master bedroom! I can’t say enough great things about Factory Direct!!! Great service, great price, great installation crew- very clean and didn’t scratch up our freshly painted trim or walls... the owner even gave my kids$10 to go to Cluggys when I stopped by to pay my bill! Lol... who does that! Unnecessary, but super nice and appreciated! Thank you!!!
Business response:
Thank you for the kind words. It was a pleasure working with you and I'm glad you love your carpet. P.s. did you take them to Cluggys yet?? :)
Frequently asked questions about Factory Direct
How is Factory Direct rated?
Factory Direct has a 5 star rating with 295 reviews.
When is Factory Direct open?
Factory Direct is closed now. It will open at 9:00 a.m.