Karen Black on Facebook
3 years ago
12/17/2017, 00:46 AM
Santa may not visit me this Christmas. I was bad, I was very, very bad. I had a screaming hissy fit like I haven’t had since the demons of adolescence hit me 50 years ago. True, I was under a lot of stress, and had more on my plate than I could possibly handle. But my sense of pride told me I could do it all by myself. I could deal with carpenters and contractors and get all the things done I’d been putting off for five years – in six weeks. Right. Selling a house is such a hoot.
About three weeks ago the fine people from Flooring America fit me in their crowded schedule to lay new carpet in my master bedroom. It was beautiful, and done professionally, and on time, and under budget. Then, 36 hours before my house was to be put on the market, disaster struck. I accidentally locked my cat in the bedroom. When I got home I saw that the carpet under the door had been scratched OUT, nothing but pieces of carpet threads and bare wood. The cursing and crying began. I called my husband (who left town already to start his new job) and scared him. Bad. Although I would never hurt an animal, I think he was also afraid for the cat, who was, needless to say, on my bad kitty list. (I cleaned up my language for Facebook.)
After a while I calmed down enough to call Flooring America, just before their closing time. I had visions of a whole new carpet (or a $300 repair bill) instead of those lovely Sugar Plums. The lady who answered the phone must have thought I was nuts, but she passed me on to Rod, who listened as I asked if there was any way they could come look at it to let me know what I need to do. He was like Santa Clause himself! So gracious and patient with me, the spoiled child I was. To make a long story a little shorter, the very next morning Rod sent a fabulous worker (whose name I have forgotten…. so sorry!) who repaired the damage in about 10 minutes. He had some magical tool, corrected the issue, and was so kind. And they didn’t even charge me for it. Merry Christmas!
If you ever need flooring, or know anyone who does, I can wholeheartedly recommend Rapid City’s Flooring America. They definitely go above and beyond to take care of their customers.