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10771 Estate Ln, Dallas, TX, 75238, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I work with First Floors daily and they are a great company. Olivia Lenox is especially great, I tell her she's the best every time we chat! She's very attentive and quick to respond and schedule appointments. She makes working with First Floors an exceptionally great experience!
Business response:
Hey Justin! Thanks for taking the time to give us a review! We appreciate your business and we enjoy working with you as well!
Olivia Lenox is the best rep in the world! She's super helpful and always makes sure things are taken care of!!
Business response:
Hi Gustavo, Thanks for the feed back! We appreciate your business. We have a great team that works hard to help out our customers.
I had such a phenomenal experience. Rick was amazing I had such a mess of a floor. They did such a great job of redoing our hardwood floors that was ruined by two years of polish buildup and then Dalworth came in to remove polish and ended up destroying the polyurethane finish in various areas of the floor. This was after I paid thousands of dollars! I did not believe or trust anyone after that, but Rick really took the time with me and had the finisher come in and speak with me as well. Very few companies do that these days... read more
Business response:
Hi Ellen, I am so glad we were able to put you at ease with your flooring process. We appreciate you taking the time to give us feed back. We are glad you had a great experience.
Thank you to First Floors Carpet One. We used First Floors awhile back for a wood floor install and are currently in the process to have another install completed. Melanie is the best at what she does and has provided us with awesome customer service. Make sure to ask for her.
Business response:
Hi Phillip, Thank you for choosing us for your flooring needs. We appreciate your business and hope you love your new floors!
We have always used First Floors Carpet One for all of our flooring needs. Melanie Locke has always provided us with excellent customer service and will make sure you are pleased with your new flooring!!
Business response:
Hi Samantha! Thank you for the positive feedback. We are grateful that you have chosen us for all of your flooring needs.
Jamie Brooks has been instrumental in helping us pick out flooring and other selections for our new home build! She is a good listener and encourages us to make sure that we pick what WE want, not what she wants. She has made herself available on multiple occasions to answer questions we have. We would recommend anyone looking for flooring to go to First Floors Carpet One and definitely ask for Jamie!
Business response:
Hi Cori, Thank you so much for taking the time for your review. We always appreciate our customers and their feedback. We are happy that you had a great experience with Jamie.
Business response:
Hi Amanda! Thank you for reviewing us!
I work with fist floors quite often, and I wanted to give a good word for Kayla dill . She dose a wonderful job at scheduling and getting the massive amount of work that comes in done in an outstanding time frame. Thank you.
Melanie Locke is truly amazing! She works so hard to get everything just right. Last year I had hardwoods put in the living room, kitchen and hall and 1 bedroom carpeted. I loved working with such a knowledgeable and caring person.
Business response:
Hi Pam, Thank you for choosing us for your flooring needs. We appreciate your continued business. We love that you had a great experience with Melanie.
Floors Unlimited Inc has a 4.7 star rating with 30 reviews.
Floors Unlimited Inc is open now. It will close at 6:00 p.m.