Respond to reviewers using AI
![Google Review V3](https://cdn2.birdeye.com/version2/v3/pages/cmp/go-manage-reviews/google-review-v3.png)
Write the perfect review reply with AI
Write personalized review replies at scale with help from AI. Generate tailored responses from scratch or rephrase your replies to ensure they're on-brand, empathetic, and consistent. Fix grammar and change tone and length with ease.
![Write the perfect review reply with AI](https://cdn2.birdeye.com/version2/v3/pages/cmp/go-manage-reviews/review-reply-with-ai.png)
Understand your customer sentiment with AI
Summarize the sentiment of hundreds of reviews with a single click to quickly learn what’s working — and what isn't. Create reports by location and share with ease.
![Understand your customer sentiment with AI](https://cdn2.birdeye.com/version2/v3/pages/cmp/go-manage-reviews/sentiment-with-ai.png)
150K+ businesses like your business love Birdeye
![Birdeye Awards: Top Rated, 2023](https://cdn2.birdeye.com/version2/pages/awards/2023/common/best-feature-set-summer.png)
![Stevie Gold Winner for Sales and Customer services, 2022](https://cdn2.birdeye.com/version2/v3/components/awards/stevie-gold-winner-2022.png)
![Crozdesk Customer Engagement Software Winner, 2022](https://cdn2.birdeye.com/version2/v3/components/awards/crozdesk-winner-2022.png)
![Birdeye's Award: Leader SourceForge 2024](https://cdn2.birdeye.com/version2/pages/awards/2024/winter/sf-leader-winter.png)
![Birdeye Awards: G2Crowd Leader Summer Awards, 2024](https://cdn2.birdeye.com/version2/v3/pages/2024/awards/stacked-spring-g2-badge-lineup.png)
Translate reviews and replies
You don’t need a translator to serve multilingual customers. Birdeye Reviews will automatically translate reviews into English — then translate your response in your customer’s language.
![Translate reviews and replies](https://cdn2.birdeye.com/version2/v3/pages/cmp/go-manage-reviews/reviews-and-replies.png)
Post automated review replies
Create custom automatic responses for specific review sources, locations, or star ratings to engage your customers without lifting a finger.
![Post automated review replies](https://cdn2.birdeye.com/version2/v3/pages/cmp/go-manage-reviews/automated-review-replies.png)
Respond from anywhere
Put the power of Birdeye in the palm of your hand. With our mobile app, you can read and respond to reviews on-the-go.
![Respond from anywhere](https://cdn2.birdeye.com/version2/v3/pages/cmp/go-manage-reviews/respond-from-anywhere.png)
You use it, you love it.
![strickland brothers](https://cdn2.birdeye.com/version2/v3/pages/cmp/go-manage-reviews/strickland-brothers.png)
Birdeye allows us to “make Google happy”. Now anytime a potential customer searches for us they feel confident in bringing their car to us
Carmen Garcia, Strickland Brothers 10 Minute Oil Change![hillcrest animal hospital](https://cdn2.birdeye.com/version2/v3/pages/cmp/go-manage-reviews/hillcrest-hospital.png)
Everyone has a phone, everyone Googles everything: BirdEye makes us the obvious choice in town now with very little effort from our staff.
Amanda Knight, Hillcrest Animal Hospital