Respond to reviewers using AI
Write the perfect review reply with AI
Write personalized review replies at scale with help from AI. Generate tailored responses from scratch or rephrase your replies to ensure they're on-brand, empathetic, and consistent. Fix grammar and change tone and length with ease.
Understand your customer sentiment with AI
Summarize the sentiment of hundreds of reviews with a single click to quickly learn what’s working — and what isn't. Create reports by location and share with ease.
150K+ businesses like United Road service Tec Center Baltimore love Birdeye
Translate reviews and replies
You don’t need a translator to serve multilingual customers. Birdeye Reviews will automatically translate reviews into English — then translate your response in your customer’s language.
Post automated review replies
Create custom automatic responses for specific review sources, locations, or star ratings to engage your customers without lifting a finger.
Respond from anywhere
Put the power of Birdeye in the palm of your hand. With our mobile app, you can read and respond to reviews on-the-go.
You use it, you love it.
Birdeye allows us to “make Google happy”. Now anytime a potential customer searches for us they feel confident in bringing their car to us
Carmen Garcia, Strickland Brothers 10 Minute Oil Change
Everyone has a phone, everyone Googles everything: BirdEye makes us the obvious choice in town now with very little effort from our staff.
Amanda Knight, Hillcrest Animal Hospital