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Great Floors

3.6
  • Home Services
  • Tacoma, WA

About this business

Home ServicesFlooring

Location details

6818 Tacoma Mall Blvd, Tacoma, WA, 98409, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6123 reviews
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Irina D. from Yelp's profile image
Irina D. from Yelp 
10 years ago

I had a cat pee versus carpet situation and needed to install laminate flooring asap. I found a great selection and a wonderful installer at Great Floors. 

Jennifer S. from Yelp's profile image
Jennifer S. from Yelp 
11 years ago

I am a property manager and work with flooring contractors every day. Great Floors in Federal Way, especially Tom, offer the best service available. Rush jobs are always difficult but Tom was able to complete a job in Gig Harbor with less that 12 hours notice with complete ordering and installation! We put new … 

CitysearchUser 1441b415592308 33's profile image
CitysearchUser 1441b415592308 33 
17 years ago

We looked all over for our new carpet. We decided to go to Great Floors, as I had clients who recommended them. They do have lots of rolls o... 

Jessica S.'s profile image
Jessica S. 
10 years ago

This company is worthless..there is absolutely no follow through, they never call back when they say they will, customer service is terrible! Unfortunately we are stuck with them for our warranty... 

Jeanae F.'s profile image
Jeanae F. 
10 years ago

Customer service rep was knowledgeable. If you decide to have someone come measure your floors and decided to not purchase with great floors you will not get your deposit back. THAT was not... 

by stevenk1445556347 at Citysearch's profile image
by stevenk1445556347 at Citysearch 
13 years ago

Editorial review from Citysearch My wife and I had gone to great floors to carpet and tile our new home aswell for them to do the countertops. We had talked to Bob Sherman, I wish we had never done any business with this guy what a crook. We spent about 12k dollars he was nice enough when we picked out what we wanted, but when it came time for the work to be done he was a liar. The wrong countertops were done and the carpet pad we wanted was not installed we had order waterproff padding. I called him and he said it would get... read more

Joanne B's profile image
Joanne B 
13 years ago

HORRIBLE EXPERIENCE - DO NOT USE GREAT FLOORS WHATEVER YOU DO!!!!! We ordered 8k worth of hardwood and we wanted to install ourselves. \r \r The manager "Mike" was the most rude and condescending person I have ever dealt with. \r \r The sales people were even worse, they were angry because we had come… 

Joanne B.'s profile image
Joanne B. 
13 years ago

HORRIBLE EXPERIENCE - DO NOT USE GREAT FLOORS WHATEVER YOU DO!!!!! We ordered 8k worth of hardwood and we wanted to install ourselves. 

by Lillyseptic at Citysearch's profile image
by Lillyseptic at Citysearch 
13 years ago

HORRIBLE EXPERIENCE We ordered 8k worth of hardwood and we wanted to install ourselves. The manager ""Mike"" was the most rude and condescending person I have ever dealt with. The sales people were even worse, they were angry because we had come in once to look and figure out what we wanted and when we came back in to purchase the same rude sales person was not there so we talked to a different person. From then on they would not talk to us, they completely ignored us, left us standing at a desk with a question and no one wo... read more

Frequently asked questions about Great Floors

How is Great Floors rated?

Great Floors has a 3.6 star rating with 123 reviews. 

When is Great Floors open?

Great Floors is closed now. It will open tomorrow at 9:00 a.m.