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Great Floors
- Home Services
- Tacoma, WA
About this business
Location details
6818 Tacoma Mall Blvd, Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would rate this company with... YP.com I would rate this company with a -1 rating, but that tating is unavailable!! Like the other reviews, I not only experienced a delay in getting my order, but I also experienced extremely poor customer service. In addition, I found that their prices, were significantly higher than the competion, and was able to save a significant amount from one of the competors on exactly the same product. This...
Check Elsewhere I wouldn't recommend these guys. Their bid was way, way higher than everyone else I called and they wouldn't break down the quote for materials vs labor. The bid was also not inclusive of everything I needed done. It was all very odd. They didn't seem particularly interested in my business either. So I went with a different company who was 50% cheaper and provided excellent service.
Very Poor Customer Service I ordered two T Moldings on Saturday. They couldn't verify how much it would cost till Monday. I got my one and only call on Monday telling me how much and that it would take three days to get in. Well, after work on Thursday I went to get my T mouldings. It wasn't there but it should arrive on Friday. I called this time to check if it was in. After being hung up and not being able to get a call through for two hours I went home and called from there. It wasn't in but it would be in on Monday. Mond... read more
Bad service Despite nice stores, Great Floors has VERY bad customer service compared to mom-and-pop carpet shack. We installed carpet in our bedrooms, ended up feeling very disappointed with their service. There are closet doors in each of the bedroom and the installer did not even bother to put the closet doors back in, with excuse that doors would not fit after carpet and padding were installed. They could draw the hole at the points where the doors should be put back on. Or they could shave the bottom of the doors. They d... read more
Frequently asked questions about Great Floors
How is Great Floors rated?
Great Floors has a 3.6 star rating with 123 reviews.
When is Great Floors open?
Great Floors is closed now. It will open at 9:00 a.m.