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Macy's

4.5
  • Retail
  • Aventura, FL

About this business

RetailDepartment Stores

Macy’s, Inc. is one of the nation’s premier retailers. With fiscal 2017 sales of $24.837 billion and approximately 130,000 employees, the company operates approximately 690 department stores under the nameplates Macy’s and Bloomingdale’s, and more than 170 specialty stores that include Bloomingdale’s The Outlet, Bluemercury, Macy’s Backstage and STORY. Macy’s, Inc. operates stores in 44 states, the District of Columbia, Guam and Puerto Rico, as well as macys.com, bloomingdales.com and bluemercury.com. Bloomingdale’s stores i... read more

Location details

19535 Biscayne Blvd., Aventura, FL, 33180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.57,422 reviews
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Maria Fernanda Calviño's profile image
Maria Fernanda Calviño 
8 years ago

La señora que atiende la seccion de vestidos de fiesta es muy atenta, serviciAl. Los mas lindos vestidos los compre ahi! 

Alejandra Barrero's profile image
Alejandra Barrero 
8 years ago

En el dept de joyeria hay una sra bajita no habla español. Parece India (de por esos lados del mundo). No se digno a ayudarnos para nada. Nos mando donde la manager de nombre Julia y fue como de la noche al dia. Nos atendio de mil maravillas y con un resultado excelente. Ella tiene un tremendo Customer Service �,un profesionalismo en actitud y resolver soluciocionandole el problema al cliente genial. "Personas como ella, Macy's deberia de enfocarse mas al ser contratatadas". A la otra Sra. Yo como jefa la votaria en un dos p... read more

Joi Kayler Abbotts's profile image
Joi Kayler Abbotts 
8 years ago

Very poor customer service in their furniture department! I would love to return everything! 

Rick Brazeau's profile image
Rick Brazeau 
8 years ago

Went in and bought a couple of men's ware things. We were very disappointed with their merchandising however. They have an end unit with Tommy Bahama sweaters with a large sign $69. Seems it only applies to one self of the two self end unit. The bottom self sweaters all look like the top self merchandise and now where, as you can see from the pictures does it say they are the regular price. When I questioned the sales person at the register he simply shrugged when I asked for someone to claim to he walked around his station ... read more

King Royale's profile image
King Royale 
8 years ago

I walked into the women's restroom and the janitor rudely stated for me to get out the restroom is for women as if I wasn't a woman. Rather disturbing as I am a African American dominant women with locks. ������ #lesbian #discrimination #MACYS #ANGRYshopper 

Ashley Carrion's profile image
Ashley Carrion 
9 years ago

Two of the associates I have encountered that are supposed to be helpful in the Executive Office during my training on the third floor are VERY rude and unpleasant. I hope that this is not what I have to look forward to each day when I begin my new job with Macy's. I'm shocked ! 

Samantha Menendez's profile image
Samantha Menendez 
9 years ago

Seriously the worst Macy's. Tried to return shoes, it took two managers. Then tried to return a dress and was told to go to 3 different registers, then they said the item (which I had in my hand) was already returned. Twenty minutes later was still waiting...cancelling all my Macy's accounts and never shopping here again. Macy's is the worst! 

Joanne Trapanese's profile image
Joanne Trapanese 
9 years ago

They just let anyone use your credit card...never been to this mall but my emailed receipts said I have ...perhaps their sale associates should know what a security code is 

Barry Rosenthal's profile image
Barry Rosenthal 
9 years ago

Card Services cashed my November check but never posted it to my account. Each time i call to follow up they tell me i'm missing something else and it will take another 7 -10 days - I have faxed them everything 3 times. After 35 years of shopping at Macys - I think its time to move on. 

Frequently asked questions about Macy's

How is Macy's rated?

Macy's has a 4.5 star rating with 7,422 reviews. 

When is Macy's open?

Macy's is closed now. It will open tomorrow at 9:00 a.m.