Nadine Floors
1105 E Parker Rd, Suite 132, Plano, TX 75074
https://www.nadinefloors.com/
Flooring
Closed now
About
Experience the Difference Nadine Floor Company is your perfect choice for all your hardwood flooring and remodeling projects. Our collection offers exceptional value, elegance, and high quality products for your home designs; Modern, Eclectic or Traditional, We Have It All. Nadine Floor Company is where quality, honesty, and customer service come together, Experience the difference. SUPERIOR SERVICE & PROFESSIONAL ADVICE You can trust our experienced staff to provide you with top quality service; from planning and inspiring design ideas, to selecting the right floor for your needs. We handle all the details--big or small--so you can focus on enjoying your beautiful new hardwood flooring.
- 23 Reviews5.0Google
- 9 Reviews5.0BBB
- 9 Reviews4.8Merchant Circle
- 1 Review5.0Yellow Pages
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Recommended
Joan K on BBB
2 months ago
04/30/2020, 01:31 AM
I received the BEST customer service ever and such quality products are offered! Raina custom designed my bathroom with a suggested tile layout which I used! Their prices beat everyone's in town . Even when they had to order something, the manager Curtis personally went to pick up the tile in Dallas and brought it back to the Plano store so I had it the next day. Most of all I am bragging on their customer service because it made me feel like I was the only customer in the store. No question this is the only place to shop! Definitely deserves five hours.
Kelly L on BBB
a year ago
08/05/2019, 21:40 PM
We had our Master Bathroom, and Kitchen remodeled and the entire first floor and half of the second floor replaced with hardwood floors. We have never gone through this process of remodeling except for what we saw on HGTV and now know all the days and weeks of actual behind the scene work that was not shown. During our 12 weeks of remodeling, I was so grateful to have Rania (Designer) to run to with design questions and she took care of it. Grateful for Kennedy (Project Manager) who managed each stage of this project, kept me informed, and assured me if there was anything I'm not satisfied with, it will be redone. You see this in print but Kennedy showed me Nadine truly stands by it. Their crew worked with such precision and experience, and was very polite and respectful. At the end of each day, I would go in for a peek of their work and saw the details and care taken that was beyond what I could imagine. My family and friends were at awed with the transformation.
Business Response:
Thank you Mr & Mrs ****** you were a delight to work with as well, we appreciate you both
Sherri F. on BBB
2 years ago
06/22/2018, 11:59 AM
I have used Nadine's Floor to re model 4 bathrooms, in two different houses. My initial contact is Rania *******, who helped me with the design process, choosing tile and placing my order. She is great to work with and knows her business. Walter ******* has installed the tile in the last 3 bathrooms. He is wonderful. All of the sub-contractors are very nice, they clean up after themselves at the end of the day and keep me informed during every step of the process. They are very patient in answering my questions and I am comfortable with all that have been in my home. I would highly recommend Nadine Floor for your business.
Oorooj R. on BBB
2 years ago
05/30/2018, 09:31 AM
We first approached Nadine in 2013 when we were trying to upgrade our house. We were grateful for their help and guidance in finalizing our selection. After that, we continued to use their services for two other houses. They always deliver more than what they promise. We recently asked them to upgrade our master bathroom and they did a great job. I am receiving lots of compliments from friends and family. They are an example of example of better price, better products, and better service.
Andy S. on BBB
2 years ago
05/21/2018, 02:29 AM
We had a wonderful experience with Nadine Floor Company!! After the long and stressful process of looking into contractor after contractor, we decided to go with Nadine Floor Company to completely remodel our home. They remodeled our entire master bathroom and kitchen. They also did all of our flooring. Wood-look tile throughout the house with new carpet in the all the bedrooms and closets. Turned out fantastic. All of the installation crews were friendly and cleaned up after themselves each day before they left. Any time we had even a slight issue or question, Kennedy had it taken care of IMMEDIATELY!! Rania was wonderful to work with. She really takes the time to understand your needs and "wants" all while staying within a budget. We couldn't be happier. I will be telling my friends and family about Nadine and I would definitely recommend Nadine Floor Company if you are looking to remodel your home......on any scale.....big or small. Thumbs up!!
Business Response:
Thank you we appreciate the opportunity, and enjoyed working with you as well
Allen H. on BBB
2 years ago
05/06/2018, 05:20 AM
Over the past 15 years, Nadine's has replaced every square inch of flooring in our house (some of it multiple times as our decorating ideas changed). We are loyal customers as we feel like we always get good value and service.
Their hardwood installation team lead by Geronimo, has done 4 separate installations for us. He and his team are nothing less than artists! They take great pride in their work. They keep the work site clean, and are open to suggestions as the job progresses.
Nadine's has also done two bathroom remodels for us. Their tile installers are equally competent.
We take all our flooring and tile work only to Nadine's. We've tried competitive bidding, but the value always points us back to Nadine's.
Jim and Sarah A. on BBB
2 years ago
05/03/2018, 07:08 AM
Nadine Floor Company Rocks!
One year + 3 months ago Nadine Floors Installled a glued-down, engineered wood floor in our master bedroom. The glued-down wood flooring was slowly damaged due to moisture that came from below, through our concrete slab foundation. We did not notice the damage until over a year had passed. Ultimately, the cause was determined by our plumbing contractor to be a leak in the cast iron pipe beneath the concrete slab. Although the Bostik glue that was used is moisture resistant, in our particular case the moisture level apparently exceeded the design specifications of the glue. The moisture in the concrete slab penetrated through the glue and into the engineered wood floor, causing it to lose its color.
Though they were not required to do so, Nadine Floors offered, at their expense, to remove all of the wood flooring in our master bedroom, and to replace it with a carpet of our own choice. We readily accepted the offer. (We preferred a carpet, anyway.) The job was finished today, 5/3/18, and we have a new carpet in our bedroom! This could have been an issue that would have taken months to resolve, but in the interest of good costomer relations, Nadine responded within a week of our offficial complaint. We sincerely thank Nadine Floors, and we would highly recommend Nadine Floor Company to anyone who asks. We we will certainly tell other people that Nadine Floor Company appreciates and takes care of its customers.
Ali H. on BBB
3 years ago
06/21/2017, 07:31 AM
We recently used Nadine for 2 houses to replace he hardwoods and carpet. The sales process was easy and we were so impressed with the crew. The quality of installation was pretty good and you couldn't find any gap between woods which usually happens in almost all the hardwood installation.
Diane G. on BBB
5 years ago
12/28/2015, 10:33 AM
We have used Nadine's for 3 remodeling projects in the past 18 months. We have spent about $25,000 at Nadine's and can recommend them to others and will continue to use Nadine's in the future for any and all my fix-it or remodeling projects (Fireplace remodel, next on my list)
Pros
1) Price: Visit them first for any insurance claim, remodel project or repair. We saved about $3K by having them repair damage from a flood.
2) They can fix and
remodel anything I've asked so far: Drywall repair, New Baseboards; Popcorn scraped off ceiling and painted; Paint walls; Move bathroom cabinets; Plumbing work for new shower fixtures; Quartz countertops; Stacked stone backsplash, Tile floor installation; Hardwood installation; Carpet Installation I am planning on using them for a sleek fireplace remodel and a closet remodel.
3) They have a HUGE selection to pick from on every price point and can special order anything you find elsewhere.
4) Easy to order from. My sales person was available for appointments and writing up orders was easy and quick.
5) Worked with our insurance company and saved us a lot of money.
6) Nice: I've been in and out of Nadine's probably 50 times in 2015 and every single employee and manager that I met and talked to was nice and friendly to me.
7) When a problem arose (with any huge project there will be problems) they made it right for us
Tips:
You need to "own" your own project
1) Nadine's does not actively manage the installers. - You must manage the installers! Otherwise they will come in, most installers won't ask you what you want and it may or may not be what you wanted. Be home, be involved, let the installers know that you are in charge, get their name and number so you can call them and know when they are coming back (for multi day projects) Stop them if they are doing something you don't want and call Nadine's to sort it out.
2) Make sure that the order form says every single thing that you want the installers to do, Otherwise the installers may or may not do what you've agreed with Nadine's (Nadine's will sort it out eventually but it's more complicated)
3) We tip the really good installers - (not just at Nadine's but for any company, it helps them and us)
4) Do your own research on design and decorating ideas and the individual products for sale. Nadine's offers so many products they can't know in detail the qualities of each product.
We'll continue to use them!