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977 E 14 Mile Rd Suite 100, (14 Mile & John R), Troy, MI, 48083, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I too am waiting for someone to schedule an inspection of my installation that I am unhappy about. I have many issues with my hardwood flooring installation and no one has reached out to SEE what went wrong. Job is only a week old and I will update my review if I receive any action!
The guy who came over to give me an estimate. he only had one panel of carpet to choose from. Most carpet stores have many carpets to choose from. i told him i wanted good carpet so he brought in 1 more panel. those little pieces were 6 by 3 inches and i had three rooms to match carpet. he agreed with me on each of my picks. NOT one matched my walls. i was quoted aprox $8,500 for my 3 rooms, and linoulium(10 x 10). he called the owner for a discount. owner said take off $1,000. after adding up my bill, he said oh i forgot to... read more
Installation Rating = F Installation-they installed 62 yards (558 ft2) of carpet; they put a seam exactly dead center point of my stairs, which ran 11 foot vertical from the stairs to the wall (right in the walkway). They also spliced in an additional 12” x 12” piece at the base of my stairs. This carpet had no nap and there were 3 total panels over the entire room so there was simply no need for this placement other than the installer didn’t know what he was doing. I had an 11 foot by 4 foot of extra carpet left over. Worst... read more
Carpet Guys has a 4.8 star rating with 6,963 reviews.
Carpet Guys is closed now. It will open tomorrow at 9:00 a.m.