Covenant Living at Mount Miguel

Archita D. 

on Yelp

a year ago

When my mom was to be discharged from the hospital, her caseworker recommended certain rehabilitation centers for PT, OT and speech. I looked on the Medicare, A Place for Mom and Yelp websites to see how these places were rated. Made appointments to do tours and the two of the highly rated centers were well below expectations. Thank goodness we toured Covenant Living! Their facility is clean, staff is kind and hard working. This goes from the administration to maintenance. All were so helpful and treated my mom with care and... read more

Lisa P. 

on Yelp

2 years ago

My mom had dementia and had a stroke and needed physical, occupational and speech therapy. I was very leery placing her in a skilled nursing facility (SNF) even though it was just for a few weeks. The only reasons I agreed was because she would be able to have all three therapies five days a week and if I brought her back home she'd have it two to three times a week at most with home health. I have a friend who takes complaints for the county on SNFs and she helped me find a facility. I had looked at a few close to my home t... read more

Melanie A. 

on Yelp

2 years ago

Skilled Nursing Facility - This place does not care about their temporary patients. They ignored my Dad while staying there leaving him for hours on end. Plus, they would purposely leave the nurse call button out of his reach. After complaining to one of the higher up he was discharged the next day without a last day of coverage letter from the insurance company. They made the decision to release him even though he was not strong enough. If anything happens to him because of his early release they will be seeing a suit filed... read more

Kathy P. 

on Yelp

2 years ago

How does one begin?? This place is amazing! My momma had fallen and was no longer mobile and we got the most amazing call that said my momma could live at Mt. Miguel and we were thrilled. She did not get the chance to live in the independent living area as she was admitted to the healthcare center but she loved it. From that first Saturday night we were treated as family. It was still COVID and they had wonderful precautions that always made you feel safe. Momma immediately became part of the community She may not have be... read more

Christina M. 

on Yelp

3 years ago

As I start these I'm pretty much upset , disappointed with these place ( skilled nursing place) my mother in law was there for 2 1/2 wks and that was enough for her. Her first roommate was a bit nosy , my mother in law was by the window and she wanted to dim down the shades but the lady said no ‍ my mother in law had surgery on her eyes and the lights hurted her, she let it go. But every time the therapy came or someone to talk to her that lady always put her cent in ‍‍ when her son and I went she was beening nosy with me I ... read more

A S. 

on Yelp

3 years ago

This place would get zero stars if I could give it that. We were in need of an immediate skilled nursing facility for my dad who was being discharged from the hospital. This was during Covid times so we were unable to tour the facility inside. It seemed like a good fit after we heard the sales pitch. We elected to have him go here. My dad was experiencing cognitive impairment so I had to advocate my way in for visits. They didn't like that I was there 3 days a week because I called them out on everything they did wrong. Long... read more

Nini F. 

on Yelp

5 years ago

Beautiful place and very clean, there are hard workers who care and take care the residents as well. And friendly people too. Very nice organization. 

Sierra L. 

on Yelp

5 years ago

The dining area is the worst place to work at. Management is very unfair. Heidi who is in charge of the dining staff (servers) definetly goes by favoritism. She's very close to one of the servers and for that I've experienced that server can lack in their work, show up late, and call out a lot without having any discipline action towards them; if anyone else were to do what that server does then she takes action. Chelsea who is the director of dining was very hostile to work with. She would threaten to call the cops and have... read more

Jacqui R. 

on Yelp

5 years ago

This is a despicable, filthy, disease ridden facility that preys on the religious and vulnerable. Their poorly managed medical facility gave our family Norwegian scabbies and kept it a secret so we all got them. They treated our loved one in secret without notifying us of the obvious contagious risk and we have all been battling severe issues as a result of their malpractice for more then 4 months. If I could rate less then 1 star I would.