Dolphin Carpet & Tile
About
We understand how difficult it can be to find just the right flooring for your home or business, and we are here to help! At Dolphin Carpet & Tile, we can help you choose from luxurious carpets in thousands of colors and patterns or the handcrafted beauty of exotic and domestic hardwoods. We can also help you pick from our diverse styles and designs of intricate patterned tile or our durable laminate flooring. We have ten locations throughout Miami-Dade and Broward Counties with over one million square feet of flooring in stock. Dolphin Carpet & Tile provides so many choices for every room in your home that lets you express your personal style. Dolphin Carpet & Tile is a member of the Natio
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Recommended
Annette S. on BBB
3 years ago
06/08/2019, 02:05 AM
Our sales person was Andre C. He was excellent, explaining and showing us the many different carpet options available to us. He went the extra mile in getting us a good price and payment terms. We were very pleased with him and Dolphin Carpet
Craig P. on BBB
3 years ago
06/02/2019, 01:59 AM
Bentley was our salesperson. He was great and made our tile decision very easy. We definitely will be back for future purchases.
Mark C. on BBB
3 years ago
05/28/2019, 01:10 AM
Ronin D was excellent. He was very professional. Easy to do business with
Shane B on BBB
3 years ago
05/25/2019, 03:55 AM
Great company to do business with. Bentley was very helpful.
Marilyn B on BBB
3 years ago
05/21/2019, 02:57 AM
Very helpful and friendly. Our concerns about carpeting and the environment were addressed and the perfect carpet for us was found. We would certainly use Dolphin Carpet and Tile for our next project.
Maureen F. on BBB
3 years ago
05/12/2019, 03:44 AM
I was extremely pleased with my experience! With the exceotion of one bedroom, my whole house was done.
I visited the store on Oakland Park Boulevard and met with the salesman, Dan L.
After looking through the samples of the flooring that I wanted, I chose two and Mr. L brought them along when he came to measure the job. This was great because I was able to see what they would look like in my home.
The day before the install I got a phone call from the installation crew to set up the job.
The crew were FANTASTIC!!! They arrived exactly on time, 10:00am, and they worked until 4:00pm.
The next day the arrived at 8:00am, as they said, and finished at 1:30pm. Clean, and professional!!
I will recommend Mr. L and this installation crew any time.
The only thing I would have liked to get from them is an information sheet on how to properly care for my new floors. I want to keep these new floors for a long time!
Joey P on BBB
3 years ago
05/06/2019, 01:27 AM
Good Morning Paul,
I am writing you this email to commend you on your business operations, the couple of times I was at your location I was very pleased on how I was handled hence why you received my order. The installation really tells the tale though as keeping employee's to a top level of customer service out in the field and not under your roof with a 10 store chain I know is no easy task (especially with 3% unemployment rate). Well your install crew Danny & Kyle who handled my job could not have impressed me more. They were extremely experienced, profession able, courteous and friendly. They went above and beyond what I expected of them and my expectations are pretty high. They are an asset to your team for sure. You run an excellent operation I was very impressed from start to finish and wanted to share that with you. Have a great week.
Thanks
Jeremy R on BBB
3 years ago
05/04/2019, 10:09 AM
Andre C did an excellent job of presenting choices, letting me try out different samples, and providing a realistic estimate of time and cost. He gets five stars for that. In the end, I got a fabulous floor which meets or exceeds expectations. My neighbors are very impressed as well. There are two reasons I did not give a five-star rating. First, when I wasn't watching the laminate planks in one closet were installed at right angles to the planks in the rest of the floor instead of parallel to them. There was no good reason for this except, in my opinion, unwillingness to put in a little extra effort before the workday had ended. Second, the installers were unable to put the bifold metal closet doors back in place after removing them, protesting that the clearance had changed and that they were unequipped to trim metal from the bottom of the doors. In fact, no trimming was necessary at all, only the simple adjustment of a threaded pivot. I had to figure this out by myself and put the doors back in place by myself. In my opinion, the installation team should have known about it. There are thousands of these doors in my village.
Jeff U on BBB
3 years ago
04/23/2019, 01:07 AM
Kelvin was amazing, the process from purchasing to installing was terrific. His crew was clean quick and left our apartment in perfect order. Very satisfied customer. ****