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Giant Floor & Wall
- Home Services
- Wilkes Barre, PA
About this business
Welcome to GiantFloor.com! We have the area’s best selection and largest inventory of flooring in Northeastern Pennsylvania. Giant Floor has 3 locations in NEPA including: Scranton, Wilkes-Barre, & the Poconos (Bartonsville). Here you’ll find the information you need to contact us, browse through current specials, advertised promotions, and even schedule a measurement or complete an installation.
Location details
1345 Route 315, Wilkes Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The owners are wonderful the salesman are a pack of wolves and will charge you way more then it should cost just for the commission.
My wife and I were very disappointed with the service we received this evening (6/26) at the Wilkes-Barre Showroom Location. We have done all of our carpet and flooring business with Giant in the past and have been very satisfied customers. They have carpeted our finished basement and first floor rooms and bought a previous outdoor porch carpet through them we installed. The gentleman my wife spoke to was less than helpful. She gave him the dimensions of our porch and he proceeded to give her a hard time saying they cannot c... read more
1. Chose top of line carpeting and received a good discount. 2. Carpet installed & seam was visible along with some buckled areas. 3. Giant sent another installer to survey and then they returned to fix but the seam remained visible and my vacuum also discovered a 3" piece that was apparently cut to fill in a gap by a sliding door (a no trim area). 4. Giant sent another installer to survey and they actually found another problem - carpeting next to tile area was not attached correctly. 5. Manager then assured us they would f... read more
Currently had carpet installed- sloppy, awful work. Carpet NOT stretched correctly! Cut & sliced & left that way. Carpet cut with padding exposed on the stairs. I can go on & on! I have pictures to prove it! Horrible horrible! Totally unprofessional!!
Wish I went elsewhere. Carpets were installed in June and still waiting for one metal strip to be installed. Didn't complain about marks put in freshly painted walls. Guy they sent to install strip was late, didn't have right tools and rude. Second trip didn't want to install it had every excuse, threw him out of house. Called to complain and ended up with a nasty attitude from owner. I will not go here again or recommend them.
Frequently asked questions about Giant Floor & Wall
How is Giant Floor & Wall rated?
Giant Floor & Wall has a 4.5 star rating with 298 reviews.
When is Giant Floor & Wall open?
Giant Floor & Wall is closed now. It will open tomorrow at 9:00 a.m.