This profile has been claimed by the business owner or representative.
Great Floors
- Home Services
- Seattle, WA
About this business
GREAT FLOORS MISSION STATEMENT: To be the premier specialty floor covering retailer in America. To our valued customers, this means providing the best products, exceptional service and the lowest prices in the markets we serve. This equates to offering the best value in floor coverings and natural countertops to Northwest homeowners, contractors and business owners which will then allow us to achieve our goal.
Location details
1251 First Ave S, Seattle, WA, 98134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife and I had carpets installed by Great Floors in Silverdale, WA. They were quick and courteous when we visited in store to pick out the carpets and not pushy at all. After making our selection we set up an appointment for the measurements. The gentleman taking the measurements came by a few days later and was about half an hour early for the appointment. After submitting measurements we had a bid emailed within 48 hours and set up the install date for a couple weeks out. The installer showed up on time and did a remark... read more
Keeping this short. There were multiple problems with parts of the first installation. The same man that did the install came to re-do the floor. More and bigger problems. The 3rd installation went perfectly. Morris and Great Floors stood behind their products and services.
We just went into the store and found just what we were looking for . . at least we thought, then we changed our minds. Lisa F. guided us through the choices and did a great job educating us on do's and don'ts. The contractor that installed the carpet did a wonderful job. We want to thank all of the staff for their assistance and follow-through.
Never buy or step inside a Great Floors. We went to the Great floors in ****. Our sales lady recommended glue down flooring for our rental. Looks horrible, huge gaps throughout, everywhere. Installer came back several times to clean smears from glue and tried filling gaps with a grout. The came right out. Within a A couple days day. Floor installer is blaming it on bad flooring, it being glue down and Said that is how glue down flooring is. Gaps come and go with the temperature. Flooring manager and the Bigwig manager are wo... read more
I bought all of my laminate flooring my carpet and my tile through great floors. I had great floors install the flooring throughout the house and carpet. My experience with great floors was absolutely horrible and I had to fight with them to come back and fix their problem several times. I have carpet areas that they did not fill the old holes from the old heat registers and when you walk over those areas your foot sinks in the holes! They've had to come back numerous times from the material they put on the stairs falling of... read more
I had a flood in my house and had to replace my laminate plank floor that looked like 18 by 18 tile flooring. I was told by Great Floors that I could no longer get Plank Flooring and I was referred to *** at Great Floors. I was shown LVP flooring and was told that this is the only flooring that would work and look like tile flooring once done. I then picked out a white flooring that I found on the web site that looked like elongated tile and went into Great Floors. *** (the sales man) told me that he wouldn't go with that on... read more
We purchased $17,000 of commercial grade LVP and carpet for our business. Appx. 6 weeks later the flooring started to warp. We called Great Floors. The next year we spent calling, going to the show room to have the guarantee enacted to replace flooring. During this time, we found a buyer for our business. My husband was trying everything he could to expediate the replacement of the floors. When he told the manager, *****, we had a buyer and we needed to get the floors replaced a little quicker. ***** stated, "Just sell the b... read more
I went to Great Floors and explained that I had experienced water damage to a hard wood floor because of a leak from my dishwasher and that I needed to replace it. Because I am selling the house, I decided that I would get bids and offer potential buyers an allowance so that they could pick their own flooring to replace the existing floor. I spoke with an employee named **** and told him that I needed bids and was interested in **** which he gave me after GF had conducted an inspection. I later changed my mind on the product... read more
I had great floors do flooring in my house less than a year ago. I left a review right after it was done stating how bad it was. I would just like to add to that review and explain the quality of work was so bad, his work was so bad and the amount of money I had to pay to fix what they're "installers" did to my house was ridiculous and they would not help at all. They were a nightmare to deal with. Still to this day I'm finding problems with my flooring throughout my whole entire house. Such as Holes they did not fill in the... read more
Frequently asked questions about Great Floors
How is Great Floors rated?
Great Floors has a 2.7 star rating with 119 reviews.
When is Great Floors open?
Great Floors is open now. It will close at 6:00 p.m.