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Tile and Stone Works

4.6
  • Home & Garden
  • Shelby Twp, MI

About this business

Home ServicesFlooringHome & Garden

We're your complete source for hard surfaces at wholesale prices. From value-oriented to mid- and high-end designer products, our impressive selection includes: domestic and imported ceramic, porcelain, glass, metal, handmade, and natural stone tile, and custom fabricated granite countertops. Our product lines include a comprehensive selection of setting materials, installation products, maintenance supplies and tools. We also provide artistic, knowledgeable, and professional design and specification services to simplify the... read more

Location details

12876 23 Mile Rd, Shelby Twp, MI, 48315, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:30 a.m. to 5:00 p.m.
SunClosed
4.6262 reviews
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Suzanne E.'s profile image
Suzanne E. 
a month ago

Hi  Melissa , I just realize I accidentally selected a 2-star rating on my review- I am so sorry! That  was totally unintentional since I truly meant to give you 5 stars. You’ve been amazing through all three bathroom projects.  Thank you  

Suzanne E.'s profile image
Suzanne E. 
a month ago

This is my third bathroom project working with Melissa once again she was amazing. I always come in without a clear plan and she pulls it together perfectly every time.  She makes it easy and stress-free! Highly recommended. 

Charles G.'s profile image
Charles G. 
3 months ago

We just had our countertop delivered and installed in our laundry room by Chris and Brennan. They were on time and very friendly and courteous. They took special care when bringing in and setting the top that they did not damage walls, doorways, and the washing machine that was right next to the top. The undermount sink was attached neatly and cleanly. The caulking between the top and backsplash and between the backsplash and wall was neat and precise. I am very pleased with the work they did. 

Charles G.'s profile image
Charles G. 
3 months ago

We had pretty specific ideas about what we wanted for our laundry room refresh. We needed a new floor and countertop, but we weren't finding what we liked on our own. We had visited the local big box tile store and we're getting nowhere. When we walked into the showroom here we started out having the same problem, but as soon as we got with Melissa everything came together. We got the tile and grout for the floor and a countertop that worked perfectly with the new cabinetry. Everything looks great! At some point we wil... read more

Jeanie R.'s profile image
Jeanie R. 
4 months ago

I did review earlier about a technician that came to my home who was rude. I have to now give 5 star to them because they called me right away and were very apologetic for his behavior. That alone is great customer service and I appreciate them taking it seriously. So thank you for the follow up! Means everything that you took the time to make it right.  

Jeanie R.'s profile image
Jeanie R. 
4 months ago

The man that came to measure was very rude. He was trying to make sure what he had on paper was correct and I appreciate that bit when I couldn't answer some questions about measurements that were done he was very rude. Told me it's not his house and he doesn't live here. I'm not a contractor and I don't know what measurements were taken the two times prior to him coming. He made me feel very uncomfortable and was hostile and when I called my home dept rep to clarify, the man was irritated and rolled his eyes because he didn... read more

Cindy C.'s profile image
11 months ago

I am super disappointed with the service with this company. There is lack of communication with every person I encountered. And they had to return 3 times to install a small bathroom vanity. And above all, they wanted all the money paid before the work was done! I will use another company for my future projects.  

Sandra W.'s profile image
Sandra W. 
a year ago

While we were waiting for our countertops. We wanted to see the Carrara Line slabs. I called and a Michela answered the phone. She said Absolutely. We went to the 19 mile location. They greeted us, actually two girls did. They took us back. When done and leaving, they thanked us and were extremely pleasant. Very warm feeling leaving. Robert and Sandra Algonac, MI 

Sandra W.'s profile image
Sandra W. 
a year ago

We had our beautiful quartz countertops installed in October. I missed the first call that they were on their way. The second call, they are here, in our driveway. I look out the door, they are backed up, doors open ready to roll! Two young men head in with tools. Lay down a paper tarp. My husband said he’s opening the garage door, better access. The guys prepped or whatever they do. They carried in that huge slab so effortlessly. They worked cautiously and carefully. Ryan F only had one seam to seal. He worked on that while... read more

Frequently asked questions about Tile and Stone Works

How is Tile and Stone Works rated?

Tile and Stone Works has a 4.6 star rating with 262 reviews. 

When is Tile and Stone Works open?

Tile and Stone Works is closed now. It will open tomorrow at 8:30 a.m.