homeresourcescase studiesDiscover how BFG Asset Management boosted reviews by 148% with Birdeye

Discover how BFG Asset Management boosted reviews by 148% with Birdeye

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Discover How Bfg Asset Management Boosted Reviews By 99 With Birdeye 1726551361823
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Company Snapshot

BFG Asset Management specializes in maintaining and managing strata properties, offering tailored services for residential, commercial, and mixed-use buildings. Their Melbourne team provides personalized attention, handling everything from repairs to financial audits and meeting organization, ensuring each property’s unique needs are met.

  • 2022
  • 1
“Before Birdeye, managing and growing our online presence was a challenge. Our previous service wasn’t effective in helping us collect and manage reviews, which limited our ability to leverage client feedback and strengthen our reputation. Birdeye came into play later when we prioritised improving our Google reviews and social media presence. The integration between Birdeye and MRI Property Tree has been fantastic. Thanks to automation, we quickly increased our Google reviews from 400 to over 500, while also being able to address negative feedback before it goes public.”
Renee DOperations Manager of BFG Asset Management
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BFG Asset Management has seen the following key improvements in the past 12 months with Birdeye:

  • 210 inbound messages to their unified inbox
  • 324% increase in calls to the business
  • 435% increase in website visitors
  • 222% increase in direction requests
  • 67% increase in discovery searches
  • 7% increase in Google profile views
  • Gained 305 new reviews
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“We needed a straightforward solution to streamline the review process, and that's where Birdeye came in. This ease of use not only made it convenient for our clients but also increased the likelihood of them leaving reviews. Birdeye's user-friendly interface and automated prompts empowered our team to actively seek out Google reviews."
DannyDirector of BFG Asset Management
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“Birdeye Social has proven invaluable in consolidating our social media management. Its feature to schedule posts across all accounts has been a game-changer for us! Thanks to Birdeye Social, we've successfully built a strong following across all of our social platforms”. 
Renee DOperations Manager of BFG Asset Management
Make Your Business The Obvious Choice 1740697925024

Birdeye gets you real results that help you be chosen

  • +350%
  • +0.8 Stars
  • +10%

Data is from over 100,000 Birdeye business customers

Birdeye: The Obvious Choice

Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

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