In the past year, we’ve seen more and more businesses use our survey product. Just this week, we...
Introducing Campaigns 2.0
We are taking a step forward in making our platform work great for each and every one of our...
How to Delete Your Facebook Reviews
Once you get a Facebook business page, you’ll start getting customer reviews on your page. Often...
How to Rank Higher on Google Maps
Every business wants to rank on the top of Google Maps. The higher you rank, the more likely...
PawnGuru Partners with BirdEye to Bring Customer Experience...
Today, BirdEye announced a partnership with PawnGuru, the leading marketplace for both pawn shops...
How to Use the Google My Business App to Drive Growth
Once you’ve created your Google My Business page, the next step you should take is downloading the...
How to Use Google My Business Insights to Get More Customers
Once you claim your Google My Business profile, you’ll be able to provide customers with the...
Creating Loyal Customers from Service Failures
Inevitably, your business is going to have a few unsatisfied customers. There’s no way to avoid...
Get Reviews for My Business: A Short Guide
Every business needs lots of customer reviews. After all, 92% of customers consult customer reviews...
BirdEye Honored with TiE50 Award
We’re proud to announce that BirdEye has won a TiE50 Award, recognizing the most innovative high...
How to Get More Google Reviews in 5 Steps
As we always say: The more Google reviews your business has, the more trustworthy you look to...
Competitor Analysis: Making Data-Driven Decisions
In order to stay a step ahead of the competition, today’s businesses need to take advantage of...
Trust Economy: Why Google and BirdEye Are Against Review Gating
Let’s start by saying that by now, businesses are well aware of how important reviews...
BirdEye Wins Stevie Award for “Most Innovative Tech Company”
We’re proud to announce that BirdEye has won a Stevie Award for Most Innovative Tech Company in the...
What Fake Reviews Teach Us About the Trust Economy
In February, the Federal Trade Commission took a major step towards cracking down on fake reviews...
Building a Superior Customer Experience
Most successful businesses are invested in ensuring that their employees are equipped to serve the...
Five Tips to Rank on Google’s Local Knowledge Panel
You need a haircut but you don’t know anyone in the area. How do you decide where to go? Chances...
How Accurate Listings Benefit Your Business
These days, even the smallest of details count when trying to get new customers and drive business...