BirdEye is an all-in-one customer experience platform. Reviews are at the heart of it all. Our...
13 Travel Review Sites You Need to Know in 2020
If you’re in the travel industry, it’s important to pay attention to travel review sites. More and...
The Ultimate Guide to Airbnb Reviews
Airbnb has taken the world of online travel by storm. In just a few years, the platform has gotten...
BirdEye Appoints Dave Lehman COO and President
This Monday, Dave Lehman joined BirdEye as President and Chief Operating Officer of BirdEye. It’s...
How Can I Use Business Text Messaging (SMS) for Marketing?
Business text messaging is one of the best tools that you can use to help you market your business...
TripAdvisor Reviews: A Guide for Business Owners
TripAdvisor is one of the biggest hotel and travel review platforms. TripAdvisor reviews can help...
What Does BirdEye Cost?
What does BirdEye cost? BirdEye’s cost is calculated based on several different factors...
11 Car Review Sites You Need to Be On in 2020
If you’re running a dealership or an auto body shop, it’s important to keep track of the car review...
The Ultimate Guide to Google Seller Ratings
Google Seller Ratings help businesses get more clicks on Google Ads and help you get more...
Net Promoter Score Explained
As a business owner, how can you make sure that your customers are loyal and likely to recommend...
The Ultimate Guide to Responding to Reviews
Responding to your customers’ reviews matters- so let’s talk about how you can start leaving...
Google Knowledge Panel: What You Need to Know
In 2012, Google introduced the Google Knowledge Panels. Here’s why that matters and what it means...
4 Ways to Improve Credit Union Member Experience
Your members value their experience. So let’s talk about how you can start improving member...
Local SEO for Credit Unions
The marketplace is getting more and more competitive, and today’s credit unions need to do their...
Why Online Reviews Matter for Credit Unions
In this article, we’ll talk about why online reviews matter for credit unions and what your credit...
What is Omnichannel Customer Experience Management?
Customers now have an unprecedented number of ways in which they can interact with a business. They...
What is Customer Experience Strategy?
With a customer experience strategy, you can be sure that your customers are leaving happy and...
Google Maps Marketing: Be Found and Be Chosen
When prospective customers look for local businesses, they often turn to Google Maps. Let’s talk...