Social proof is a term coined by the psychologist Robert Cialdini in his 1984 book Influence...
BirdEye Named Market Leader in Live Chat
If you’re a regular reader of our blog, you might be getting bored with our awards posts. In...
BirdEye Wins Cloud Award for Best SMB Product
We’re proud to announce that BirdEye has won a Cloud Award for Best SMB product, the latest in a...
Dynamic Email in Gmail
Google just rolled out dynamic email in Google mail. You can use ‘AMP for Email‘...
What We’ve Learned From BirdEye’s Best Law Firms
We’ve just released our first annual “Best Business Awards 2019 – Law Firms.” The top ten law...
We’ve Upgraded Our Award-Winning Customer Surveys
In the past year, we’ve seen more and more businesses use our survey product. Just this week, we...
2019 SEO Trends Your Small Business Can Use
The following article was written by a guest contributor. In this day and age, all businesses...
Introducing Campaigns 2.0
We are taking a step forward in making our platform work great for each and every one of our...
How to Delete Your Facebook Reviews
Once you get a Facebook business page, you’ll start getting customer reviews on your page. Often...
How to Rank Higher on Google Maps
Every business wants to rank on the top of Google Maps. The higher you rank, the more likely...
PawnGuru Partners with BirdEye to Bring Customer Experience...
Today, BirdEye announced a partnership with PawnGuru, the leading marketplace for both pawn shops...
Word of Mouth Marketing: 3 Tips to Drive Growth
Word-of-mouth marketing refers to the strategy that your business can take to encourage customers...
BirdEye Honored with TiE50 Award
We’re proud to announce that BirdEye has won a TiE50 Award, recognizing the most innovative high...
Competitor Analysis: Making Data-Driven Decisions
In order to stay a step ahead of the competition, today’s businesses need to take advantage of...
Trust Economy: Why Google and BirdEye Are Against Review Gating
Let’s start by saying that by now, businesses are well aware of how important reviews...
BirdEye Wins Stevie Award for “Most Innovative Tech Company”
We’re proud to announce that BirdEye has won a Stevie Award for Most Innovative Tech Company in the...
What Fake Reviews Teach Us About the Trust Economy
In February, the Federal Trade Commission took a major step towards cracking down on fake reviews...
Five Tips to Rank on Google’s Local Knowledge Panel
You need a haircut but you don’t know anyone in the area. How do you decide where to go? Chances...