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Bob's Carpet and Flooring

4.1
  • Home Services
  • Brandon, FL

About this business

Home ServicesFlooring

Our Brandon branch of Bob's Carpet and Flooring is located at 1335 W Brandon Blvd. We service Brandon and surrounding areas. Mango, Progress Village, Riverview, Bloomingdale, East Tampa. We specialize in flooring categories, Carpet, Hardwood, Tile, Vinyl. 

Location details

1335 W Brandon Blvd suite g, Ste G, Brandon, FL, 33511, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
Sun12:00 p.m. to 3:00 p.m.
4.11,845 reviews
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William K A.'s profile image
2 years ago

Dont do it. I went in, placed a piece of tile side by side for a perfect match with the sales rep. I left to go discuss it with my tile guy came back to order it, waited a extra day past the arrival date and its the wrong tile. Significantly lighter than what I had.They blamed me for signing a contract for the wrong tile although I brought in the SAME tile I laid 7 boxes of already! But, of course I qas the idiot that ordered the wrong one, could never be them so they would not fix it. Im sure the reply will be slick just li... read more

Michael L.'s profile image
3 years ago

They carpeted right over such a bad spot in the floor that if I step on it I will go thru and possibly break an able or leg . 

Andrew K.'s profile image
3 years ago

After taking time off work on 3/21 to make it to their store to view carpets and luxury vinyl plank, I requested measurements to assist me in pricing the large project in my home. The salesperson agreed to arrive on Saturday, 4/02 at 9:00 am. When 9:40 arrived and I had not heard anything, I texted the salesperson. He was rather indifferent to the fact he stood me up despite having two weeks' leeway to let me know if something came up. Instead, he didn't do anything to get this appointment rescheduled or back on track. ... read more

Renee T.'s profile image
3 years ago

Horrible company. Installed luxury vinyl flooring incorrectly causing $100,000 in damage. Ashlie Butler is a criminal just like her brother. Check out the Better Business Bureau complaints before you buy.  

jimi r.'s profile image
4 years ago

No one here wants to pass along a message. My family has been there physically, had an estimate, then was left hanging for a few weeks. I will update this review if something changes, but as of right now if someone else wants to make a couple thousand dollars we need some flooring re-done.  

Carolyn E.'s profile image
4 years ago

Worst customer service experience. Worst install. Sales rep mis-quoted me and ended up exceeding my house budget because of her incompetence. On top of being charged more than expected and going over my budget, the quality of install was awful. Very noticeable bubbles in the flooring. They sent out a person to repair the poorly installed, bubbled flooring and they did NOT correct the problem. They sent ANOTHER person out to correct a different problem and they also did NOT correct the problem. Horrible experience. This proje... read more

Lisa C.'s profile image
4 years ago

Two and a half months ago I started the process of replacing carpet in my bedrooms here in Bradenton. It took the salesperson 2 months to get here to do the estimate, which finally happened 3 weeks ago. Now I am waiting for an estimate via a return phone call. Last call I made on Monday, March 15th, I was promised a callback the next morning -- of course that never happened. I can't imagine how a company with such poor customer service can stay in business!!! If this is how their salesperson treats customers I can only imagi... read more

Kerry G.'s profile image
4 years ago

Stop by today, walked around for 20 minutes and got no help...not even a 'be with you in a minute'..horrible customer service! Went to Ronnie Carpet and got outstanding service!! 

John H.'s profile image
4 years ago

Went with Bob's recommended products, carpet in hallways and vinyl planking over a pad in remaining areas. Installers rushed the job and cut the planking too short, noticeable, even with a quarter round in place. The planking (not fitting tight) began to seperate and break at the seams. I question if placing the pad was more to pad the profit line vs benefit the consumer. A representative from Bob's did come out and review my concerns, but no remedy came from it. I had to hire a general contractor to repair one room b... read more

Frequently asked questions about Bob's Carpet and Flooring

How is Bob's Carpet and Flooring rated?

Bob's Carpet and Flooring has a 4.1 star rating with 1,845 reviews. 

When is Bob's Carpet and Flooring open?

Bob's Carpet and Flooring is open now. It will close at 6:00 p.m.