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National Floors Direct

4.9
  • Home Services
  • Avon, MA

About this business

Home ServicesFlooring

We are the industry-leading, direct to consumer carpet and floor-covering business, offering the largest selections of hardwood, carpet, high-end vinyl and laminates as well as rugs. We have invested heavily in our installer's knowledge and training, as our wide selection is just as important as the finished product. We've been able to grow only because of our successful client experiences and will make sure you are 100% happy with your new flooring. 

Location details

40 Robbie Rd, Avon, MA, 02322, United States

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4.93,789 reviews
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HU-160434664's profile image
HU-160434664 
2 years ago

We had a very good experience with National Floors Direct. From start to finish, the process was very smooth. We were able to set up a consultation appointment within a few days. The salesman came out, showed us a variety of carpets and answered all of our questions to our satisfaction. Based on the fact that we have children and pets, Peter, the salesman, was able to show us the carpets that would best fit both the room and the staircase (where we needed the carpet removed and replaced). Both were excellent choices, and we ... read more

HU-110542480's profile image
HU-110542480 
2 years ago

I was very certified with the work National Floors Direct did on my foors, I would definitely recommend to friends and family! I also received a gift card for taking the time to post my honest review. 

HU-372524563's profile image
HU-372524563 
2 years ago

We had a wonderful experience with National Floors direct! Our sales person, Patrik, was professional and courteous. Our installer, Omar, was very talented and courteous also. He arrived on time, moved our heavy furniture, installed the carpet beautifully, replaced our furniture and cleaned up all debris. We couldn't have asked for more. 

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jmogzz 
2 years ago

We just had our entire 2nd floor including stairs and 2 landings carpeted by National Floors Direct. We could not be more pleased with this company. Everyone, from the sales rep, the customer service people, the delivery department and the installers were AMAZING!! Across the board, they were all knowledgeable, friendly, helpful, reliable, professional and exceptionally competent The quality of their carpet, it’s from Mohawk, made in USA, is so much better than the big box stores or other direct to home competitors. I know b... read more

HU-672478519's profile image
HU-672478519 
2 years ago

They were great! They were able to come out and measure and install within the same week! The price and quality together were unmatchable. We love our new carpet! Highly recommend! I received a gift card for my time in posting this honest review 

HU-346689297's profile image
HU-346689297 
2 years ago

From start to finish the experience with National Floors was fantastic. The sales rep was on time, professional, and explained everything to us. We immediately decided to go with them as they truly make the whole process seamless. The installation team showed up on time, and went above and beyond. The whole team was easy to communicate with and I have recommended national floors to friends and family. If I have another project in the future, I will absolutely use them. I received a gift card for my time in posting this hones... read more

HU-801374080's profile image
HU-801374080 
2 years ago

The sales rep was great. The customer service was great. The installers were great. The policies on materials being out of stock or on back order are terrible, and shame on me for not actually reading the fine print. I’m not saying it’s their fault for not informing me, because in all fairness it’s written in there, but it’s extremely daunting trying to read over every detail in the moment. For context the original floors I choose ended up not being available, and I wasn’t notified until over two weeks after signing my contr... read more

HU-801863032's profile image
HU-801863032 
2 years ago

They were very professinal from the start. Made sure materials were correct and walked me thru install process. Install was perfect and they celaned up behind themselves. The whole process was great really appreciate the work National Direct Floors. “I received a gift card for my time in posting this honest review” 

Eileen McDonnell's profile image
Eileen McDonnell 
2 years ago

I never used National Floors Direct, but have often seen their commercials. My experience was terrific, from the first telephone call to make an appointment, through the installation. They got a sales rep to my house within the same day and Chris was fantastic. He was extremely knowledgeable on my options, as well as giving the company's history, plus, he was funny. The installers were experienced, efficient and cleaned up afterward. I'm very pleased with my new carpeting and highly recommend NFD to everyone! 

Frequently asked questions about National Floors Direct

How is National Floors Direct rated?

National Floors Direct has a 4.9 star rating with 3,789 reviews. 

When is National Floors Direct open?

National Floors Direct is open now. It is open 24/7.