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National Floors Direct

4.0
  • Home Services
  • Avon, MA

About this business

Home ServicesFlooring

We are the industry-leading, direct to consumer carpet and floor-covering business, offering the largest selections of hardwood, carpet, high-end vinyl and laminates as well as rugs. We have invested heavily in our installer's knowledge and training, as our wide selection is just as important as the finished product. We've been able to grow only because of our successful client experiences and will make sure you are 100% happy with your new flooring. 

Location details

40 Robbie Rd, Avon, MA, 02322, United States

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4.05,404 reviews
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Myrto J's profile image
Myrto J 
3 years ago

Everything went very smoothly from scheduling to installation. The workers were polite and professional and cleaned up after the work. They wore masks the hole time. They took careful measurements to avoid errors. They moved the furniture carefully. They removedthe old carpeting and padding and took the garbage with them then after the new carpet was installed they vacuumed. They worked efficiently without *******. I can honestly recommend them. Myrto 

Salvatore P's profile image
Salvatore P 
3 years ago

National Floors Direct did an excellent job with our new home! We bought a house from ******************************************************** need of replacing. ******* was our local salesperson and scheduled a meeting with us within a couple of days of our initial inquiry. He was honest about quality levels as well as cost vs value for several product lines. Two days after Christmas a whole crew showed up on time and expertly installed hardwood floors throughout our house. They told us to expect the project to take at most... read more

Lucy P's profile image
Lucy P 
3 years ago

We are so happy with our new floors. They were beyond patient with me as I worked to select the best option for us that also fit the budget. Once we made a selection, scheduling was easy. The installers showed up a few minutes early from the time slot. They were polite and did an amazing job. We will be recommending NFD to anyone looking for new floors. 

Joe's profile image
3 years ago

The installer was such a hard worker that he was at my home until 9pm on a Friday night! NFD said the installer would arrive between ****pm and even after making a mistake they fixed it right away and sent the installer to my house at 530 pm on a Friday night. Who knew they worked so late? The carpets look and feel great! The installer vaccumed after installation and cleaned up after himself. I received a gift card for my time in posting this honest review 

Michelle B's profile image
Michelle B 
3 years ago

This has been a great experience. I initially received a high rough estimate from ********** prior to scheduling a real estimate of which they were intending to charge me just to receive. I called national floors direct and they had someone out to give me a price that same week, with the schedule for install to happen as soon as two weeks out. This was insane to me because I was being told it would be two months elsewhere. Anyway, the estimate was done efficiently and the price was far lower than expected. The install went e... read more

Carlene L's profile image
Carlene L 
3 years ago

We purchased a "new to us" home. During the walk throughs I noticed the carpets were dirty. No big deal, we have older pets so I figured I'd just get them cleaned. When we moved in and the previous owner had removed all their own stuff, I saw just how bad the carpets were. I called National Floors Direct, met them at the house a few days later, measurements were taken, carpet was picked out, verified they had enough in stock so I didn't have to wait weeks, scheduled the installation for the day before our move it. So easy, g... read more

Breanna R's profile image
Breanna R 
3 years ago

Had a great experience with the sales rep. ***** were plenty of colors/styles to choose from. The installers were quick and efficient. The work was done very well and we are extremely satisfied. Very happy to have these new floors! 

Lisa S's profile image
Lisa S 
3 years ago

National Floors direct was wonderful. The crew arrived on time. The floor installation went well with no issues and they left the area clear and free of debris upon completion. I would absolutely recommend. 

Michael W's profile image
Michael W 
3 years ago

The sales process was low pressure and handled professionally. **** was knowledgeable, patient, and very thorough. As a former customer, we were provided with a very attractive final cost. In the days leading up to the installation, we were provided with multiple reminders. The installation crew was on time, professional, very polite and very neat. The finished product looks fantastic and we are very pleased with the service. We would be happy to serve as a reference to **** and NFD. 

Frequently asked questions about National Floors Direct

How is National Floors Direct rated?

National Floors Direct has a 4 star rating with 5,404 reviews. 

When is National Floors Direct open?

National Floors Direct is open now. It is open 24/7.