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National Floors Direct
- Home Services
- Avon, MA
About this business
We are the industry-leading, direct to consumer carpet and floor-covering business, offering the largest selections of hardwood, carpet, high-end vinyl and laminates as well as rugs. We have invested heavily in our installer's knowledge and training, as our wide selection is just as important as the finished product. We've been able to grow only because of our successful client experiences and will make sure you are 100% happy with your new flooring.
Location details
40 Robbie Rd, Avon, MA, 02322, United States
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Was very pleased with floors direct. Team came in respectfully removed old stairs carpet. Them went over with me the plan how to wrap the new carpet on the side of stairs where tr was originally. It all looks great.
I contacted national direct floors via email and received a return call the next day. The lady was polite and professional and set me up with an appointment for the sales person on the day that I asked for it. He arrived, was polite and professional and worked with me and the budget that I had in mind. The installers arrived on January 4th the day that I needed at the time they said they would and were also polite and professional. The carpet I chose was a commercial grade carpet to be glued down on old tiles. The job was do... read more
The experience with National Floors Direct was great. Bill came to our house and showed us some great products and reviewed what would be the best choice for us. He took the time to explain all the advantages of various carpets to us, and worked on getting us the best price possible. The appointment was scheduled for a week later, and the guys who did the install were great. The install was fast and clean and the carpet looks great!! I received a gift card for my time in posting this honest review Order verification CT29435
Installed new carpet to replace dingy old carpet. Quality of new carpet is plush and soft. The color was exactly what we were looking for. Sales rep worked with us for price and scheduling. Installers were on time, worked diligently and were not rushing in getting the job done. Would recommend to others to get carpet done. National Floors Direct provided a gift card for taking the time to post my honest review.
I received a gift card for my time in posting this honest review: This was my first time using National Floors. I was admittedly a bit nervous but the installation process was smooth and went well. The contractor arrived on time, was polite (I especially appreciated how he wore a mask) and overall did a good job. The floors are great. The sales part of the process was less enjoyable and time consuming
Sales person was friendly and knowledgeable. Was able to work the installation around my schedule. Representative called multiple times to confirm the installation and requirements. Reasonable prices. Local privately owned business.
Although I received a gift card for my time in posting this honest review, I would have provided a positive review regardless. National Floors Direct provided excellent customer service from beginning to end. The initial phone rep was friendly, attentive and provided a next day, in-home visit. The in-home visit was great; especially with all of the other renovations going on at the same time. I have a brother with special needs, and both the set up representative and the installers were both patient and treated him with kind... read more
National Floors Direct did an excellent job with our new home! We bought a house from 1996 that had original carpet throughout the upstairs in need of replacing. Patrick was our local salesperson and scheduled a meeting with us within a couple of days of our initial inquiry. He was honest about quality levels as well as cost vs value for several product lines. Two days after Christmas a whole crew showed up on time and expertly installed hardwood floors throughout our house. They told us to expect the project to take at most... read more
My experience with National Floors Direct was excellent. Our sales man, Greg H, was kind and courteous and really took his time with us. The installers were very professional and clean. They walked around our home with me before leaving to make sure everything was satisfactory in and out. We did the majority of our home and we love it. We are very happy. I received a gift card for my time in posting this honest review
Frequently asked questions about National Floors Direct
How is National Floors Direct rated?
National Floors Direct has a 4.9 star rating with 3,789 reviews.
When is National Floors Direct open?
National Floors Direct is open now. It is open 24/7.