National Lutheran Communities & Services

Caring5940 

on Caring

13 years ago

I visited this facility I was in a crucial point in terms of my husband and I wanted to move ahead of any crisis. I want to make the move the next best thing we were doing in our living arrangements. We lived in Rockville, Maryland at one time. But what was available at The Village was not the size that we wanted. We could have gone in there to a smaller place and then waited for a larger spot to open, but my husband felt the room was very small. He spends a lot of time inside rather than outside, so I do not want him to be ... read more

brittanydickerson44 

on Caring

13 years ago

I visited this facility I found that the facility was very close-knit and well-kept. The people were very friendly and many of the residents seemed to get along well with each other. The facility has a good location that allows for its residents to live a relatively free life in a secure, but not quarantined, environment. The facility also hosts a myriad of activities ranging from those aligned with the Lutheran faith to secular activities with guest speakers and other community members. I liked how many different services t... read more

Marie 

on Caring

a year ago

I visited this facility My mom and I both went to The Legacy at North Augusta in Staunton, and we did not like that facility. All their units are in one building so they have independent living, assisted living, and memory care all in one facility. We looked at assisted living for my mom. I think the things that I can positively say about it was that the building itself was nice. It was clean, it was effectively pleasing and had a nice curb appeal. It's beautifully maintained, for sure. I felt like the staff was fairly cordi... read more

Stephanie 

on Caring

2 years ago

I am a friend or relative of a current/past resident My father did rehab at The Village at Rockville- A National Lutheran Community Nursing Home. It has a nice feeling to it. It feels newer than some of the others. It has nice wide hallways. It was a nice building, but the service was not very good on the rehab floor. They were constantly changing staff. My Dad would not have the same nurse on any consecutive days. Many times we only saw someone once in two weeks. For a person like my dad who gets very disoriented, having so... read more

Nancy 

on Caring

3 years ago

I visited this facility We visited The Village at Rockville. We didn't like it because they had a buy-in, and it was a very high buy-in. It was very clean and well done. They didn't have much of outdoor space, so my mom didn't like that because she wants to be able to go out. She would have a balcony, but she wanted a common outdoor space that was much nicer than just one or two benches. The staff who assisted us during the tour was okay, but I don't think she was focusing on the things that we wanted to focus on. The dining... read more

landerson03 

on Caring

4 years ago

I am a friend or relative of a current/past resident I thought about writing this, for months now, but after what happen there everyone should know. They don’t deserve any stars. I am an RN and what happen with my Aunt everyone should know what they did. I put my Aunt in there for rehabilitation to get her better before coming home back at the end of July. Well it instead put her in the ground instead. A women who walked with a Walker and was able to do things for herself but needed help because of her rheumatoid arthritis.... read more

Amazon Anne 

on Caring

6 years ago

I am a friend or relative of a current/past resident DO NOT SEND YOUR LOVED ONE HERE! My father was forced into the Memory Care Unit after finishing his rehab, because he was private pay and there was no room in long-term nursing. The people who work there are underpaid and overworked and most don't give a darn unless a family member is there. We had to hire a 24/7 companion so my father wouldn't be ignored. One day they didn't get him out of bed until 4:30 p.m. after I called. Another day, it was 11:30 a.m. and when they ca... read more

marie zaker 

on Caring

7 years ago

I am a friend or relative of a current/past resident "My mother lived in this community for almost 20 years. In January my mother fell in her cottage, her emergency pendant did not work. The battery was dead, a staff member Dawn was notified by the system the day before that the battery needed to be replaced, she did not do her job. 12 hours later a notification was sent by a motion detector that no one had moved in her home. No one responded. My mom was found on the floor 36 hours after her fall. She was taken to the hospit... read more

honestBob 

on Caring

8 years ago

I am a friend or relative of a current/past resident Yes the staff is friendly Be aware of the hidden costs. They count the ADL's. Assist Daily living Each time you call for assistance it recorded They charge for Everything! They control your meds another $1200 a Month. A fee for bringing a meal to you if your enable to walk down to dinner! Above all they charged my Mom the highest Daily living rate while she was in the hospital!! Not even there! ! Very Sad this place is All About Money!!!!!