RC Willey Home Furnishings

Cindy DeLacy 

on Google

2 weeks ago

I wish I could leave a higher score but I can't. We have purchased a few things from RC Willey in the past and had issues and this recent purchase just continues to add to them. First of all it took us 5 phone calls to make sure that they got the delivery address correct. Turns out that their system is horrible because its never updated. Within those five phone calls it continued texting us with the old address. We received a text saying that our delivery would be there in 10 minutes and 30 minutes later they still were not ... read more

Janice Richardson 

on Google

a month ago

Beware. I had a good store experience with my salesman, but not a good delivery experience. My washing machine had broken and had water still in the tub. I told my sales person and the delivery crew about the water being in the tub, and both assured me that was not a problem. The delivery crew said they would take the machine out to the street and empty it. However, when they tried to move it, the water all came out and flooded my laundry room. The delivery crew informed me they could not install the washer and got in their... read more

Shelly Weat-Chenoweth 

on Google

a month ago

I am a business owner and I always want to be uplifting and supportive of other businesses no matter how big. I never ever post things like this and I hate it but I cannot get past this. Purchased a large sofa in June 2022. December 2023, the parts crumbled for the recline keeping it partially open. Immediatly scheduled service. Tech came to repair 2 weeks later and advised they had to order parts possibly 30 days out. In late January we were contacted to order and parts and pay for them. February no parts received, advised... read more

Bella Blue 

on Google

2 months ago

I just want to say we had a wonderful experience when we went to RC WILLEY. We had decided to purchase furniture for Christmas instead of getting gifts for each other this year. We needed a couple pieces to complete areas in our home. As we were looking around, we were approached by Amanda, a Sales Rep. She answered a couple of our questions and we asked her if she could look up our RC WILLEY account to see how much we had to spend. After she answered all of our questions she gave us her card and let us look around. We ende... read more

Carol Weeks 

on Google

a week ago

We went into buy a counter depth refrigerator and after Jaime helping us we decided to buy 4 appliances with the bundle package he has been great the follow up on the back ordered dishwasher was beyond what I expected. We had in 2020 a bad experience with RCWilley but we are now customers again after this great experience.