Generate more leads
More customers found, booked, and brought back — across voice, text, email and chat
Agentic platform built to deliver outcomes
Coworkers act across every location, turning everyday work
revenue, team productivity, and brand consistency
Eliminate repeatable work
Work that took your team days, now happens autonomously or with human supervision
Maintain brand consistency
Brand experiences created centrally, and delivered across all locations
Consolidate
Multi-location data lives everywhere — from reviews on multiple sites, to appointments in your CRM, and conversations spread across channels. Connect 3,000+ integrations alongside exclusive native signals — so your coworkers have everything they need in one place.
Reason
Knowing everything is only the start. Your coworkers reason over it all, drawing on intelligence tuned to your industry, a living knowledge graph for every location, and a memory of every customer relationship. Every answer comes out informed, local, and personal.
Act
Your three coworkers — Jay gets every location found, Myna runs the front office, and Robin closes the feedback loop. Need an agent of your own? Agent Studio builds one from sample call transcripts. Every action is traced and tested, and every coworker is measured like an employee: on outcomes.
Frequently Asked Questions
What is BirdAI?
BirdAI is Birdeye's agentic AI platform for multi-location brands. It consolidates every signal from your locations, reasons with your brand and industry context, and acts through three AI coworkers, Jay for marketing, Myna for operations, and Robin for customer experience, autonomously or with your approval.
BirdAI is Birdeye's agentic AI platform for multi-location brands. It consolidates every signal from your locations, reasons with your brand and industry context, and acts through three AI coworkers, Jay for marketing, Myna for operations, and Robin for customer experience, autonomously or with your approval.
What exactly is an AI agent, and how is it different from automation?
An AI agent decides and acts; automation only follows rules you wrote. A workflow fires the same steps every time. A BirdAI agent reads the situation at that location, chooses what to do next, and completes the job end to end, with human approval wherever you want it.
An AI agent decides and acts; automation only follows rules you wrote. A workflow fires the same steps every time. A BirdAI agent reads the situation at that location, chooses what to do next, and completes the job end to end, with human approval wherever you want it.
How is BirdAI different from ChatGPT or other generic AI tools?
Generic tools answer questions; BirdAI does the work. It runs on your data, your reviews, listings, appointments and conversations across every location, follows your brand rules and industry requirements, and takes action in your systems. A general assistant has none of that context and cannot act for you.
Generic tools answer questions; BirdAI does the work. It runs on your data, your reviews, listings, appointments and conversations across every location, follows your brand rules and industry requirements, and takes action in your systems. A general assistant has none of that context and cannot act for you.
Is BirdAI built for multi-location brands?
Yes. BirdAI is built specifically for enterprise and multi-location brands. It works as an operating system for local marketing, operations and customer experience, not a single-purpose tool: centralised control with local execution, so each location gets its own context, guardrails and reporting while corporate keeps brand standards.
Yes. BirdAI is built specifically for enterprise and multi-location brands. It works as an operating system for local marketing, operations and customer experience, not a single-purpose tool: centralised control with local execution, so each location gets its own context, guardrails and reporting while corporate keeps brand standards.
How do I know the AI is actually delivering business outcomes?
Every agent is measured on outcomes, not activity. BirdAI ties each action to results you already track, leads generated, hours of repeat work removed, and brand consistency across locations, and reports them per location and per agent, so you can see which agents earn their place.
Every agent is measured on outcomes, not activity. BirdAI ties each action to results you already track, leads generated, hours of repeat work removed, and brand consistency across locations, and reports them per location and per agent, so you can see which agents earn their place.
How easy is it to scale BirdAI across all my locations?
Agents are configured once and run at every location you assign them to, so adding locations does not mean rebuilding anything. Each location inherits your brand rules and adds its own details, services, providers and hours, so output stays on brand centrally and accurate locally.
Agents are configured once and run at every location you assign them to, so adding locations does not mean rebuilding anything. Each location inherits your brand rules and adds its own details, services, providers and hours, so output stays on brand centrally and accurate locally.
Can I start with just a few agents?
Yes. Most brands start with one or two agents in a single product area, prove the outcome, then expand. Agents share the same platform and context, so anything you add later starts with everything BirdAI already knows about your locations and your customers.
Yes. Most brands start with one or two agents in a single product area, prove the outcome, then expand. Agents share the same platform and context, so anything you add later starts with everything BirdAI already knows about your locations and your customers.
See the BirdAI difference
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