Businesses can choose to get alerted instantly, assign messages to teams and also track Google messages at a brand level.

Once the integration is set up for your business, review and survey requests will go out automatically and will help you get a continuous flow of new reviews or survey responses.

Custom Fields can be imported through SFTP feed files, CRM integration, check-in API, and bulk contact upload, or can be manually created on Birdeye.

With Birdeye’s proprietary Athena AI engine, business managers can now analyze thousands of responses in a matter of minutes.

Once the integration is set up for your business, review and survey requests will go out automatically and will help you get a continuous flow of new reviews or survey responses.

Unified Inbox will be available to all current and new interaction customers at no extra cost.

With this new update, businesses can Optimize listings for Google, Facebook and Bing based on their specific requirements.

The new mass texting report will be visible within the campaign report section under the ‘Reports’ tab.

These surveys can help get a more accurate response, quickly from customers.

Once the integration is set up for your business, review and survey requests will go out automatically and will help you get a continuous flow of new reviews or survey responses.