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New
Apr 16, 2026
Yelp Messaging in Inbox
Yelp messages are now available in the Inbox. You can view and respond to both Yelp reviews and direct messages from a single place, making it easier to manage conversations without switching platforms. Yelp messaging is also included in Inbox reporting and notifications.
What’s New
- Reviews and messages in one unified view
- Two-way sync for messages and replies
- Yelp is included in the Inbox reporting
- Notifications for new and unresponded messages
Note: Available for customers with an Inbox and an active Yelp integration. A one-time setup or reauthorization may be required depending on your current setup.