Universal Carpet, Inc.

Barb Z. - West Dundee , Illinois 

on Bestlocalreviews

11 years ago

I found a carpet that I liked at a different store but wasn't happy with the price. I needed 150 yards for 4 bedrooms and a hallway which was the entire second level of my house. I took a carpet sample from store to store trying to find a better price. Much to my surprise no two stores carry the same carpeting. Universal was the only store able to cross reference my sample with their suppliers and within 24 hours they found an exact match. They not only gave me a fair price, but Larry was extremely detailed as to where the s... read more

Bob Hull 

on Bestlocalreviews

11 years ago

Larry was very helpful with our choice in new carpet. Tear out was quick, installation might have went faster if both installers kept on the job. Jake left to dump the old carpet, which I thought could have waiting until the job was finish. Over all, we are happy with our new carpet & would recommend Universal to our friends. 

Rob and Sarah 

on Bestlocalreviews

11 years ago

Universal Carpet was a pleasure to deal with. Our floors came out beautifully. We are very pleased with the quality. The installer was very professional and meticulous. He did an excellent job. Overall a wonderful experience! 

Ruth Haak 

on Bestlocalreviews

11 years ago

My challenge was to pick carpeting for two rooms in a home I did not yet own and had very limited access to. Larry helped me navigate quality, texture and color so that I actually got beautiful living room carpet in the exact right color and a very nice and interesting carpet for a bedroom. Larry's help was invaluable, and I felt very confident in his recommendations. Oh, and the price was quite good. I feel I got good value. 

Laurie B 

on Bestlocalreviews

11 years ago

We had terrific service with Universal. I met Larry through a prior job and knew that he was thorough and conscientious. When I needed new carpet, I knew who I could count on. The installers were very professional and friendly. I would highly recommend Universal. 

Jim Fiedler 

on Bestlocalreviews

11 years ago

Universal Carpet has great customer service. I had Cary Saar come to my home three years ago so we could pick out carpeting. He measuerd the place and gave us a quote. We decidied not to get the carpet then, but chose recently to get it. Cary had everything still on file and the only thing that went up in price was the carpet. All labor/installation costs stayed the same...I feel that's a great deal. His installers were professional and highly skilled. They were installing from 9:00am to 8:00pm to make sure it was completed ... read more

Linda Pavlo 

on Bestlocalreviews

11 years ago

Wonderful experience from the initial contact with Larry through the installation of carpeting in our living/dining room, stairs and two bedrooms. Larry was always prompt with information and providing samples and the two installers were very professional and friendly. 

Janel H. 

on Bestlocalreviews

11 years ago

Universal Carpet is dependable, knowledgeable, has great variety of flooring products and was a superior value. The carpet and tile they did throughout my home is wonderful! I refer my friends whenever someone needs flooring!