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50Floor

4.3
  • Carpeting
  • Charlotte, NC

About this business

Home ServicesCarpeting

Location details

3614 Green Park Cir, Charlotte, NC, 28217, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.32,296 reviews
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Patricia B.'s profile image
Patricia B. 
3 years ago

50 floors good quality the workers were excellent in their job very polite and helpful. I would definitely recommend this company. Also finished the job in a timely manner. Thank you 

Business response:

Hi Valued Client, Thank you for the great review! We work really hard to provide the best flooring services possible, so we are ecstatic to see this was reflected during your time with us. We appreciate you choosing 50 Floor and if you need anything, please do not hesitate to give us a call.Take Care!50 Floor 

Vijay S's profile image
Vijay S 
3 years ago

Very good job and very responsible. I will recommend to our friends. 

Business response:

Thank you, Valued Customer, for the recommendation and five-star review! We hope you enjoy your beautiful new floors and please do not hesitate to give us a call if there is anything else we can assist you with.Take Care! 50 Floor 

Billy T's profile image
Billy T 
3 years ago

I had a waterproof laminate installed in my kitchen and dining area and from sales through the installer I was impressed with the process and professionalism of 50 Floor. The Problem I experienced was my floor, being installed 3 years ago has started warping and has split or had a corner peel up which I called to have checked. I was told their installation only has a one year warranty, which I dont dispute, but I believe this to be a product defect issue which is covered by the manufacturer. I submitted pictures as requested... read more

Business response:

Hi Valued Client, Thank you for taking the time to provide your experience with 50 Floor! After looking into your file, we see a product claim has been submitted. Unfortunately, the time frame can vary for a resolution, and we apologize for the delays you have experienced; however, we want to make sure you have the most updated information regarding your concerns; therefore, your review has been forward to our customer care team for review. Thank you again for bringing this to our attention and we look forward to speaking wi... read more

Scott S's profile image
Scott S 
3 years ago

Excellent work from the installers. Initially I wasnt happy when they over scheduled and didnt show up the day they were supposed to. They showed up the following day and didnt offer any discount on the bill - I called the ** and had a discussion, to which he made it right. Yes, this company is good and stands by their wordrecommended. 

Business response:

Hi Valued Client, Thank you for the five-star review and taking the time to share your experience with us. We are so glad to hear our clients are being taken care of every step of the way. Getting a chance to earn your long-term business is our primary goal. Please do not hesitate to contact us if you need anything as we are always happy to assist. Thank You 50 Floor 

Amanda E's profile image
Amanda E 
3 years ago

From the first phone call to the final walk through, everything went perfectly. We replaced carpet in my mothers 140 year old farm house and were supported the entire way. ***** from 50 Floor kept us informed and answered all our questions. Our installer, Hani with HF Floor, was amazing to work with. He kept us updated, was on time, was very clear about what he would be doing and why and did excellent work. Thank you! 

Business response:

Hi Valued Client, We sincerely appreciate the kind words and taking the time to share your experience with us. It was our pleasure to assist you and your mother. If you need anything, please do not hesitate to give us a call.Take Care!50 Floor 

Heather B's profile image
Heather B 
3 years ago

The entire experience with this company was so great. *******, our consultant was so nice and professional and didn't try to pressure us into buying something we couldn't afford. He patiently went through all of the options with us and helped us make a decision that really meets our family's needs. And ***** and his work crew...all I can say is WOW! I have never seen a group of guys work so hard non-stop, sun-up to well after sun-down for two days! Their work is incredible and I can't wait for my holiday company to arrive so... read more

Business response:

Hi Valued Client, Thank you for the review! We are incredibly pleased that we were able to help you find the right flooring product to compliment your home. Enjoy your beautiful new floors and please let us know is there is anything else we can assist you with. Take Care! 50 Floor 

Jennifer T's profile image
Jennifer T 
3 years ago

The installation job was done very well. My only complaint is that a layer of dust was left almost everywhere 

Business response:

Hi Valued Client, Thank you for the high-star rating and we are glad to hear the installation was spot on! While we do strive for 100% satisfaction, we appreciate your feedback as we are constantly looking for ways to improve. Please don't hesitate to reach out at ************ if there's anything additional, we can do for you.Respectfully,50 Floor 

WARDELL & CATHERINE S's profile image
WARDELL & CATHERINE S 
3 years ago

Hi, 50 Floor (Hani)We purchased carpet from 50 Floors and the installer, Hani, came out today to install it. He got the job done in 2.5 hours, and what a fantastic job they did. The carpet looks good and it feels good too. When you let people come in your home to do a job, you trust that they will act accordingly to the particular circumstances. **** was very polite and professional. He made sure that I understood why he did certain areas in a way that was fitting and proper.I am very satisfied with the finished work. I'm en... read more

Business response:

Hi Valued Client, Thank you for the great review! We work really hard to provide the best flooring services possible, so we are ecstatic to see this was reflected during your time with us.We will be sure to pass along your wonderful comments to **** and our team.Thank you for choosing 50 Floor...it was truly our pleasure. Please feel free to contact us if you need any further assistance.Take Care!50 Floor 

Kevin D's profile image
Kevin D 
3 years ago

So when I first contacted 50 floor I thought always on local television, pushy, over advertising etc. no I had a quote from a highly professional person, who gave me a quote way below other competitors, then the experience, after accepting, I was amazed the organization, the skill, knowledge, cleanliness was extreme and also the speed, understanding of the installers and logistic specialists. I cannot say enough except true professionals. Please give her them a chance , you will not regret it 

Business response:

Hi Valued Client, We are truly blessed for your five-star review and pleased our amazing team was able to provide a positive experience for you. It was our pleasure to assist you and if there is anything else we can do you for you, please don't hesitate to give us a call.Take Care!50 Floor 

Frequently asked questions about 50Floor

How is 50Floor rated?

50Floor has a 4.3 star rating with 2,296 reviews. 

When is 50Floor open?

50Floor is closed now. It will open at 9:00 a.m.