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America's Fastest-Growing Restaurant Chain Scales with AI
Dave's Hot Chicken CEO Jim Bitticks and restaurant industry veteran Jim Mizes discuss how a rapidly expanding brand protects consistency while giving franchisees room to execute locally. They show how customer feedback and AI can reveal operational problems by location, daypart, and shift, turning scattered data into clear action.
Their advice centers on selecting technology for a specific business problem, testing it, and measuring the result.
In this webinar, you’ll learn how to:

- Start with a specific business problem and require any AI partner to prove it can improve a measurable outcome.
- Turn review and sentiment data into location-, daypart-, and shift-level actions so managers know what to fix next.
- Protect consistency at scale with simple operations, clear brand standards, tested rollouts, and firm franchisee accountability.
Who you’ll hear from

Jim Bitticks
CEODave's Hot Chicken
Jim Mizes
Strategic Growth AdvisorBlaze Pizza
Justin Meredith
Digital Marketing ManagerBirdeyeBirdeye gets you real results that help you be found
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- +440%
- +450%
Data is from over 100,000 Birdeye business customers
Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

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