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Bill Page Honda
- Car Dealers
- Falls Church, VA
About this business
Location details
6715 Arlington Boulevard, Falls Church, VA, 22042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Recommended
Recommended
Visite este lugar para hacer un cambio de aceite, la asesora no sabía ni qué responder, le dije que le preguntara al mecánico y no quizo, aparte para no complicarme hize los servicios que necesitaba, me dijo que los servicios incluía lavado de carro, al final me cobraron más y no fue el servicio q me ofrecieron, me dieron el carro sucio y queriéndome cobrar otras cosas. No les recomiendo que vayan ha este lugar, hay mejores lugares.
Business response:
Thank you for sharing your experience. We are sorry to hear about the confusion during your service visit and the concerns you had regarding pricing and communication. This is not the level of clarity or service we aim to provide. Your feedback regarding the services discussed versus what was delivered is important, and we would like the opportunity to review what occurred. Please reach out to us directly so we can better understand the situation and address your concerns. Tom Lanzone Service Department tlanzone@billpagehon... read more
If I could give zero stars, I would! If you are a woman, and specifically a black woman, I would suggest you not go to this dealership for service unless you want to be met with terrible customer service. I was dismissed, disrespected, and disregarded by the service manager Tommy Lanzone from the time I arrived. Tommy Lanzone dismissed me and pushed me off to Tommy Watkins when I was trying to get help in finding out if my warranty covered my service. Tommy Watkins seemed reluctant to help, until I got my dad on the phone. I... read more
Business response:
We take all feedback seriously and want to clarify that the situation described does not align with the account we have of the visit. Please reach out directly to us so we can discuss your concerns and review the details. Tom Lanzone Service Department tlanzone@billpagehonda.com 703.533.5040
BEWARE of this dealership! 🚨 DO NOT BUY FROM HERE! 🚨 I bought a used car here, paid in full, and drove off. Within 30 miles, the engine started making noises. I returned to the dealership, and a mechanic came for a test drive. At first, he acted like he couldn’t hear anything, then later admitted it was a flex pipe rattle but said it was "nothing to worry about." They promised to fix it. While fixing the noise, they told me the starter motor was failing—something they never disclosed before selling me the car. Their exc... read more
Business response:
We understand your frustration and apologize that our team did not fully disclose the issue before your purchase. Transparency is important to us, and we regret that this was not handled better. If you’d like to discuss your concerns further, please reach out to me. We appreciate your feedback and will use it to improve. Jeremiah Hill Sales Department jhill@billpagehonda.com 571.533.1806
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RecommendedI have been using their services many time but this a review for service on 02/05/2024. I get a new VA inspection sticker date 02/2025 but my old sticker date 07/2024 so my car inspection is still 5 months away. I came in to ask for car diagnostic and signed for it I did NOT order car inspection. They said my brake will fail on the NEXT car inspection so I agreed for the brake service. I also get charged $49.03 for misc? which I have no idea what it is and didn't agree to it. They zero out the charge safety inspection? and e... read more
Business response:
We apologize for any confusion or inconvenience caused during your recent visit to our dealership, Cory. We strive to provide transparent and satisfactory service to all our customers. We would appreciate the opportunity to discuss your concerns further. If you will, please contact us at your earliest convenience so that we can address your concerns and work toward a resolution. Tom Lanzone Service Department tlanzone@billpagehonda.com 703.533.5040
⚠️ Important Notification: We See There Are Posts And Page Rules That You Violate Page Detected to Have Repeated Violations To Keep Your Page Active And Following Guidelines We recommend that you follow the steps that have been mutually agreed upon View and submit your complaint here: https://www.facebook.com/amauri.professor/posts/716046110529634 Thank you for following the agreed guidelines and rules This report in order to help us understand and resolve the issue. You can further help us fix this problem by sending compl... read more
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Frequently asked questions about Bill Page Honda
How is Bill Page Honda rated?
Bill Page Honda has a 4.5 star rating with 3,772 reviews.
When is Bill Page Honda open?
Bill Page Honda is open now. It will close at 6:00 p.m.