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Bill Page Honda
- Car Dealers
- Falls Church, VA
About this business
Location details
6715 Arlington Boulevard, Falls Church, VA, 22042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 9:00 p.m. | |
| Tue | 09:00 a.m. to 9:00 p.m. | |
| Wed | 09:00 a.m. to 9:00 p.m. | |
| Thu | 09:00 a.m. to 9:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I purchased an extended warranty with my car at BPH. I've been experiencing a problem with my transmission for over one year. The warranty company they choose to use does not trust the mechanics and technicians at the dealer. Therefore, since my problem is intermittent, I bring the car in when it is having the problem but when the adjuster comes out the next day, it is acting fine. I need a new transmission but am being forced to drive a car that die at any moment.
Business response:
Ms. Chernesky, My understanding is you came in after this review was written and worked with my Service Manager. Hopefully everything has been resolved. If you have any questions, please feel free to contact us at 703-533-9700. Brian Kanyan Bill Page Honda
If you are looking to give away your money for nothing, this is the place for you. I never write reviews but few morally obliged to keep people from going to Page. Their service staff is either grossly incompetent or morally corrupted. Neither is good. These people will take you hostage and squeeze until you say uncle. Utterly untrustworthy. Simple oil change and then car goes bananas the next day. Told I needed a new alternator when no warning signs had occurred prior to delivery at Page. Con artists, scammers, enraging con... read more
Yesterday I went to Honda to make an appointment for today’s oil change at 7 am. I was told it wouldn’t take an hour by an employee named Melvin. Today I was there 6:50am to make sure I’m first in the line. At 8am my car isn’t ready then by 8:30 I was getting frustrated that the oil change isn’t done. My car came out at 8:34am. Of course I was late at work. This is the second time that this service center of Honda has screwed up my schedule and I swear I AM NOT GOING BACK TO THIS PLACE AGAIN!!!!! What makes me so frustrated... read more
I bought my car here. I have brought it in for the oil changes and previously had not had any problems. The sales team and the previous service team was great. Today I cannot say the same. I brought my car in for the back up camera to be checked it is loose, one of the young kids that drive the cars jumped in pulled up a little and had another kid jump in and took off like a bat out of hell. Do they not realize us as the owner of the vehicles can see them. I guess they don’t care. There is no care in customers vehicles.... read more
Business response:
Ms. Chey. My name is Brian Kanyan and I am the General Manager of Bill Page Honda. I am very sorry that this was your experience. Please be assured that I will investigate this matter. If you would like to discuss this further, please call me at 703-533-9700.
This place is horrible in service. Service manager is a complete idiot. Didn’t help anything. Drove 45 minutes for nothing. Also talks horrible about other Honda dealerships and didn’t want to help with anything. Service manger horrible and stupid. Service adviser was decent but in general the place is garbage. I hope Bill page the owner sees this your service at your dealership is horrible.
Business response:
Mr. Inophars, I know my Service Manager has reached out to you. I just want to make sure all of your concerns have been addressed. Brian Kanyan 703-533-9700.
1 star! I wish I would had read these review before driving 2.5 hours! The worst! We talked with our salesman maybe a total of 10 min.....got shuffled around sent to finance side and bought an extended warranty only to find out it is one of the most expensive warranty you can find but they were only out to make a buck! Then don’t get me started on how much trouble I had getting my registration taken care of. No one contacted me my temp tag almost ready to expire so I contacted them “oh we need this and this and this cause ... read more
Business response:
Tyrone Brown
Worst place ever!
Sept 14, 2017 - I turned in a lease for a 2014 Accord and purchased a new 2017 Civic Sedan the same day. The lease had a dent in door and I was told it would be covered by the damage policy and would be a clean turn in. For this reason I did not fix the dent myself. One week later I was told I owed $800 in damages, a complete surprise. After contacting Bill Page about these surprise charges, I was told I need to call the Honda Financing myself and ask for the charges to be waived. I did so, and Honda Financing informed me... read more
Frequently asked questions about Bill Page Honda
How is Bill Page Honda rated?
Bill Page Honda has a 4.5 star rating with 3,828 reviews.
When is Bill Page Honda open?
Bill Page Honda is closed now. It will open tomorrow at 9:00 a.m.