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National Floors Direct

4.9
  • Home Services
  • Avon, MA

About this business

Home ServicesFlooring

We are the industry-leading, direct to consumer carpet and floor-covering business, offering the largest selections of hardwood, carpet, high-end vinyl and laminates as well as rugs. We have invested heavily in our installer's knowledge and training, as our wide selection is just as important as the finished product. We've been able to grow only because of our successful client experiences and will make sure you are 100% happy with your new flooring. 

Location details

40 Robbie Rd, Avon, MA, 02322, United States

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4.93,789 reviews
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HU-677012109's profile image
HU-677012109 
3 years ago

“I received a gift card for my time in posting this honest review My order number was MA17912. I chose National Floors Direct to install two laminate floors after reaching out to two big box stores with no response. National Floors Direct responded within 15 minutes of my email and scheduled a free in house estimate the following day which was a Saturday. Our salesman Kyle was professional and polite with no high pressure sales. We chose our flooring and scheduled installation for two weeks. National Floors Direct kept us in... read more

ld87's profile image
3 years ago

The process was easy and I felt informed. The sales rep was courteous and knowledgeable. The installers were generally quick, courteous, and cleaned up very well. Our carpet installed looks fantastic. My only feedback would be the window of install was huge, we got a window of 7:30AM-12PM and the installers showed up at 4:30PM. The delay was worth the end product. I received a gift card for my time in posting this honest review. MD10198T 

HU-939275703's profile image
HU-939275703 
3 years ago

I received a gift card for my time in posting this honest review. National floors direct installed luxury vinyl in our home as well as ripping out and discarding our old laminate floor. The installers arrived promptly and were very professional. They worked hard and could barely tell they were in our home. The install was completed in a timely manner. When they were finished all materials and mess were picked up. The floor came out better than we expected. We will continue to use national floors direct. 

HU-211385522's profile image
HU-211385522 
3 years ago

I am happy to give National Floors Direct 5 stars! Their service was impeccable from start to finish. I originally had ordered through a big box store for our carpet but after receiving an 8 week delay, I explored other options. I am very happy that I chose National Floors Direct. The woman I spoke to on the phone to set up the consultation was friendly and helpful (I was able to get a consult the VERY NEXT DAY). The salesman who came to my home was punctual, polite and understanding that we needed carpet ASAP. We were in a ... read more

HU-977517168's profile image
HU-977517168 
3 years ago

The entire process with NFD was quick and efficient, the sales rep Neil provided information in a professional manner that allowed us to make the decision to proceed with NFD installing flooring in our basement. The installation was around 2 hours and they were professional and tidy. I will be using NFD for all my flooring needs in the very near future I received a gift card for my time in posting this honest review 

HU-566777165's profile image
HU-566777165 
3 years ago

Excellent service from beginning to end. The salesman took the time to find my needs and show me many samples. The installers were polite, quick and efficient . Customer service is very kind and helpful. I received a gift card for my honest review. 

Lauren Taylor's profile image
Lauren Taylor 
3 years ago

My experience was great! The second I submitted a form someone called me right away to setup a time for an estimate. The man that came was professional and got it to the right price point which we appreciated. The staff that installed it were so nice and professional and we love our new basement floor. Highly recommend! I received a gift card for this honest review. 

HU-791627545's profile image
HU-791627545 
3 years ago

Order number MA17464 The floors look and feel great. Installers showed up two hours after initial install window and had to come back next day for 8 additional hours. Overall the installation process was very disruptive. The speed of service from placing the order to installation was good though, only two weeks. It would have been nice to pay with a credit card instead of going to the bank for a certified check. I'd recommend this company to anyone looking for vinyl flooring. I received a gift card for my time in posting thi... read more

Sharmian Mohamed's profile image
Sharmian Mohamed 
3 years ago

My experience with National Floors Direct was seamless and smooth. The workers arrived on time. They were friendly and professional. The work was performed in timely manner and the capet was perfectly installed. I am very pleased with the quality and professionalism. National Floors Direct even sent me a $25 gift card. I received a gift card for my time in posting this honest review. 

Frequently asked questions about National Floors Direct

How is National Floors Direct rated?

National Floors Direct has a 4.9 star rating with 3,789 reviews. 

When is National Floors Direct open?

National Floors Direct is open now. It is open 24/7.