National Floors Direct

Kimberly K 

on BBB

2 years ago

From start to finish...we were impressed. We started the process of carpeting our stairs by filling out contact info online. The communication was prompt and courteous. Within a few days, we had our floors measured, carpet selected and install appointment booked! After measuring, we were shown several samples and had a thorough explanation about the product. We did not feel pressured- in fact, we were able to make things work in our budget. Install day was seamless. The crew was friendly, efficient and detail oriented! See t... read more

Matt D 

on BBB

2 years ago

I received a gift card for my time writing this honest review. My job # was MA23371.National floors direct installed a nice carpet in my basement . Installers were punctual and neat.the price was competitive . The people over the phone were polite. The salesperson was knowledge 

Jamie H 

on BBB

2 years ago

I got my new carpets! It all started with the friendly sales representative and he was not pushy at all! A very big plus in my eyes. The installation team was very friendly and their work was great. The guys worked quick and efficiently, but not too quick to where they were messy. They were very careful moving my dad's bedroom furniture around and they put it back nice and made it look like it did prior to moving it. These guys seem like they are passionate about their work. This was the first time using National Floors Dire... read more

Chantelle P 

on BBB

2 years ago

Had a wonderful experience with NFD. The initial phone call was smooth. Setting up the appointment was a breeze. Jigme, the sales person that came out was informative and very kind...no pressure at all. The installation team was quick and cleaned up well. The post visit call from ***** wasn't expected and that put the cherry on top for me. I would 110 percent use and recommend NFD. 

Joel F 

on BBB

2 years ago

My hardwood floors were installed in only a day, and I got exactly what I was promised for the price. Everything was cleaned up, and the job was done in a professional manner by individuals who are outstanding in their field. 

Christian M. 

on BBB

2 years ago

Just got my floors done and they look amazing! Ny32466 They did a great job with the install. They were patient, hard working and efficient throughout the entire process. I would highly recommend using National Floors Direct for any of your flooring needs. You will not be disappointed! 

Brian B 

on BBB

2 years ago

My experience was wonderful with National Floors Direct. From the scheduling and customer service to salesperson to installer, it went off without an issue. I could not be more happy. My installer **** and his team were punctual and reviewed every aspect of the job before an after. Additionally, the professionalism was on point. Thanks for making my experience a very positive one and bringing my rooms back to life. I am a very happy customer! No need to look anywhere else for your flooring and/or carpet needs. Thanks, ******... read more

Michelle G 

on BBB

2 years ago

I contacted National Floors Direct after originally contacting a competitor whose quote I was dissatisfied with. Upon meeting the sales rep sent by NFD to discuss my project needs, I immediately had a better feeling about NFD than I did the competitor. The sales rep was thorough, patient, and understanding of my budget limitations.My project consisted of two rooms, both with preexisting carpet that needed removal, that I was changing over to vinyl plank. The initial quote I was given was a bit out of my range, but the rep wa... read more

Loni N 

on BBB

2 years ago

We are now in the process of putting up an estimate for two significant house improvements with the assistance of a contractor. They were entirely correct in their assessment! I am beyond happy and could not have asked for a more perfect outcome. Thank you National Floors Direct!