O'Krent Floors

by Martha A at Customer Lobby 

on YellowBot

12 years ago

Professionalism, service, quality of materials, and selection were excellent. O'Krent's Abbey Flooring Center put a floor in for us in our new house. They were willing to store the flooring for months until our house was ready. They sent the people all the way down here to install it, and they did a good job. They did it pretty fast also. It took a few days, but it was a hard job. The people they sent worked day and night until they got it done. 

by tjohn417 at Citysearch 

on YellowBot

13 years ago

Quality Quality Quality We just had O'Krent's install wood floors throughout our downstairs and they were fabulous...as always! This is the second time we've used them and my parents have used them as well. Excellent selection and excellent service. Will be back to see them about redoing our master shower in the summer. 

Guest87513 

on YellowBot

16 years ago

Very impressed with the staff at O'Krent's when trying to develop a plan to replace existing flooring in our home. Our sales representative, Edward, was top notch in answering questions, mining our true needs, offering options and showing extreme patience as my husband and I worked through the various decisions we needed to make to come to a purchase decision. Highly recommend that anyone... 

by ginnyray at Citysearch 

on YellowBot

19 years ago

Best Tile Prices In Town!! Best Customer Service I have seen in a long time. After shopping in San Antonio all week for tile this place was a G0d sent. I wish I had gone their first. It was a little intimidating for me to go inside at first. Mined you, that I had been working on plumbing earlier that morning and looked a bit rugged, and this place has a lot of class. You are greated nicely when you walk in and offered soft drinks, or water and a note pad to take notes on the items you are looking for. My favorite was a playr... read more

Vardy V 

on YellowBot

9 years ago

Nothing like O'Krent of 1960s Having a very good experience back about 1965 with O'Krent, I didn't shop elsewhere. We were terribly disappointed after purchasing over 1500 sf of porcelain tile for our residence. The demo crew failed to cover cabinets, light fixtures, ceiling fans, etc. leaving dust we are still removing. The blue tile we selected from their showroom display we found after installation stared was not blue. ... 

by Martha Rodriguez at Citysearch 

on YellowBot

14 years ago

WORST customer service The selection of material at O'Krent's is very good. The customer service, in particular Ed Abate, was a NIGHTMARE! He was breathing down my neck while I was walking around the store, in spite of the fact that I told him I would walk around and see what they had and let him know. That made me very uncomfortable. After I made my choice, he said he would have to go to my house and measure so that I would get ""exactly what was needed"". He kept asking me if I had my installers. I said I only needed the m... read more

by bradyc at Citysearch 

on YellowBot

19 years ago

Poorest customer service and installation My experience w/ O'Krent 's was a total nightmare. They give the absolute worst customer service I have ever experienced. I should have never bought flooring from them. I had MANY problems w/ the installation because they applied the laminate to a damp slab (they admitted later that they knew that they had). I thought they would fix the problems, but they caused a ton of problems for us including, flooding our slab w/ a blue liquid WITH our furniture in the house and damaging our roc... read more