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RC Willey sells furniture, electronics, appliances, mattresses and flooring with locations in Salt Lake City, Las Vegas, Sacramento, Reno & Boise.
2301 South 300 West, Salt Lake City, UT, 84115, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | Closed |
Nice furniture for a good price and great customer service. See Guy. He's very knowledgable, not in a hurry. Great service!
Sales person Kit was overbearing and hovered the entire time I was shopping. At one point I stopped and told him if I found something I liked or needed assistance I would come find him. I had already arranged purchases for a table and chairs and just needed to check out. I had just wanted to look for a piece to put my tv on and knew what I was looking for. Kit made me and my teenage daughter very uncomfortable, so I decided to checkout my table and chairs and leave.
Business response:
Hi Lee, I'm sorry to hear about the experience you had at our store. I will pass your review along to upper management so we can be sure to improve. If you have any further concerns or questions, I'd be happy to help. You can reach me at my email address below. Thank you. RC Willey Corporate Offices reviews@rcwilley.com
It was so good to have a sales person that knew the product and helped me figure out what I wanted. Leland Anderson was the sales person. I was shopping for wireless earbuds, and I knew nothing about them. He asked the right questions and fixed me up with what I wanted. It was kind of the exact opposite experience of going into Lowes or Home Depot and trying to get answers and information. Very good shopping experience.
Great people to work with, great delivery and warranties as well.
Help from salesperson was excellent. We were looking for furniture that was in stock and could be delivered soon. The two couches and a lamp are scheduled to be delivered within a week and a half. If that holds true I would be extremely pleased with the service.
Customer service was outstanding. Alex was exceptionally knowledgeable and understood my needs when purchasing a mattress.
Excellent customer service by Brydon P*****. As we needed a dishwasher quickly, he checked to determine what was available and found what we could use. Meeting at the store, he gave a good rundown on what we could have. Made a purchase and wrapped up the paperwork and we were on our way.
Business response:
Hi Harold, Thank you so much for your review! I'm glad that Brydon was able to provide such great service for you. Thanks for shopping at RC Willey and we hope to see you again soon. RC Willey Corporate Offices reviews@rcwiley.com
I’ll upgrade RC Willy because the manager actually called me to find out what the problem was. I appreciate them reading the reviews and reaching out to me to resolve the issue. I understand that shipping and manufacturing are slow compared to demand. My problem was I did not get everything I ordered but I resolved it with the manager and the employee who originally put the order in for me and for that I am grateful.
I selected a freezer over the internet, and purchased over the phone because the site was having trouble processing my ccard. Alphonse the salesman was a pleasure to deal with and the payment center had a contingency plan to hold my item while I fixed the problem with the ccard company. The delivery is scheduled for five days out, compared to the 1-2 months for a similar item carried at our local big box stores. Over all a smooth and pleasant transaction and I can’t wait to get our new freezer!
RC Willey Home Furnishings has a 4.9 star rating with 9,908 reviews.
RC Willey Home Furnishings is closed now. It will open at 10:00 a.m.