RC Willey Home Furnishings

Louis 

on BBB

3 years ago

Nice furniture for a good price and great customer service. See Guy. He's very knowledgable, not in a hurry. Great service! 

P From Carson 

on BBB

3 years ago

Sales person Kit was overbearing and hovered the entire time I was shopping. At one point I stopped and told him if I found something I liked or needed assistance I would come find him. I had already arranged purchases for a table and chairs and just needed to check out. I had just wanted to look for a piece to put my tv on and knew what I was looking for. Kit made me and my teenage daughter very uncomfortable, so I decided to checkout my table and chairs and leave. 

Ron A 

on BBB

3 years ago

It was so good to have a sales person that knew the product and helped me figure out what I wanted. Leland Anderson was the sales person. I was shopping for wireless earbuds, and I knew nothing about them. He asked the right questions and fixed me up with what I wanted. It was kind of the exact opposite experience of going into Lowes or Home Depot and trying to get answers and information. Very good shopping experience. 

Michael M 

on BBB

3 years ago

Great people to work with, great delivery and warranties as well. 

Frank Q 

on BBB

3 years ago

Help from salesperson was excellent. We were looking for furniture that was in stock and could be delivered soon. The two couches and a lamp are scheduled to be delivered within a week and a half. If that holds true I would be extremely pleased with the service. 

Jeana L. 

on BBB

3 years ago

Customer service was outstanding. Alex was exceptionally knowledgeable and understood my needs when purchasing a mattress. 

Harold O 

on BBB

3 years ago

Excellent customer service by Brydon P*****. As we needed a dishwasher quickly, he checked to determine what was available and found what we could use. Meeting at the store, he gave a good rundown on what we could have. Made a purchase and wrapped up the paperwork and we were on our way. 

Terence K 

on BBB

3 years ago

I’ll upgrade RC Willy because the manager actually called me to find out what the problem was. I appreciate them reading the reviews and reaching out to me to resolve the issue. I understand that shipping and manufacturing are slow compared to demand. My problem was I did not get everything I ordered but I resolved it with the manager and the employee who originally put the order in for me and for that I am grateful. 

JayCee 

on BBB

3 years ago

I selected a freezer over the internet, and purchased over the phone because the site was having trouble processing my ccard. Alphonse the salesman was a pleasure to deal with and the payment center had a contingency plan to hold my item while I fixed the problem with the ccard company. The delivery is scheduled for five days out, compared to the 1-2 months for a similar item carried at our local big box stores. Over all a smooth and pleasant transaction and I can’t wait to get our new freezer!