Rite Rug Flooring

Name: Rite Rug Flooring
Address: 2015 Commerce Center Blvd, Fairborn, OH, 45324, US
Telephone: (937) 878-2065
Price range: $$
Rating: 4.9

4.9

★★

280 reviews

|Home Services|Fairborn, OH 45324

2015 Commerce Center Blvd, Fairborn, OH 45324

(937) 878-2065

https://www.riterug.com/

Flooring

Closed now

About

RiteRug Flooring has served the flooring needs of homeowners and businesses for over 80 years. We owe our longevity to the simple approach we’ve followed since 1934, offer an abundant selection of quality flooring products, keep prices as low as possible, and serve customers well. We have grown a lot since our founding in 1934. Today, we serve tens of thousands of homeowners and businesses every year. With commercial and retail locations – and teams of dedicated RiteRug Flooring sales representatives, designers, and field managers throughout the country, we’re one of the largest flooring retailers/suppliers in the U.S. today. We serve businesses and homeowners through seven specialized divi

4.9

★★

280 reviews

5★248

4★26

3★6

2★0

1★0

146 Reviews4.8BBB
134 Reviews4.9Google

Reviews(146)

Google Reviews(134)

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MIchael S on BBB

★★

a year ago

There were issues on the install that were frustrating and we almost gave up, but Rite Rug stuck with it and made it right. I am happy with the final install.

Patricia F on BBB

★★

a year ago

I have used Rite Rug 3 times in the past year (2019-20). The sales folks in the showroom are very helpful too! They laid beautiful carpet in my living Room and did an excellent job. They also tore out old carpet so I could simply have my hardwood floors back. They also laid carpeting down my basement steps. Both living room and steps were done very professionally and look absolutely beautiful. The carpet crew - 2 different crews and install days - were very professional and courteous. Absolutely no complaints. I also had two bathroom floors done. This included removing several layers of old, old vinyl and installing ceramic tile. The prices on tile and carpet were very good and competitive by the way. Shop their sales! There were a few hitches in the tile install, but what I've learned is that finding good tile installers is very hard and Rite Rug seeks to find those very best installers. Rite Rug Service Department - especially ERICA W********* - went out of her way to make sure I was completely satisfied! The last tile installers - MARCO and his crew - are meticulous, very polite, and determined to be proud of their work! So, I think with all home improvements anything can go wrong, or need follow-up. I believe Rite Rug is a very good company and will go out of their way to make sure you are satisfied - that is why I believe it is always BEST to go with a big company that has been around for many years; there is a reason why they have been in business for more than 60 years!

Phil H on BBB

★★

a year ago

Nice job with floor. Looks good. Tricia estimated job and followed up nicely when I noticed 1 discolored board needed to be replaced. Amanda in customer service had the same crew that did initial install come out and replace board. Then she followed up to make sure we were happy. Hard working, no nonsense crew. Matched 11 year old and 6 year old flooring of same kind perfectly. You can’t tell where old stops and new begins. Impressive.

TPS on BBB

★★

a year ago

I found the process of buying and waiting for installation nothing short of challenging. I will say that there service department was well represented both in the field and office. I would consider other companies first, in the future.

Nancy S. on BBB

★★

2 years ago

We were preparing a relatives older home to be put on the market. Selection of vinyl plank flooring for informal areas and carpet in formal areas was easy due to the large selection of products at Rite Rug. Installation went fairly well though Rite Rug uses a lot of barely non English speaking installers. Communication was difficult even though the company sends at least one installer who does speak very broken English to guide the others. Work was left uncompleted so another crew had to be sent out to finish it. Again, same story with the language barrier. Sales people are great, prices are reasonable, follow up for problems is great but I just wish communication with installers weren’t such a problem.

Rena P on BBB

★★

2 years ago

Repairs after a water repair can be immensely stressful! After endlessly searching for a match to our wood laminate flooring, I contacted RiteRug for an appointment. Kevin W****had visited us to help choose something similar to what we had or recommend us redoing the entire floor. I had some planks leftover from the original install, but I wasn't sure if there was enough to fill the gap. Kevin was unbelievably helpful and told me that while I couldn't match exactly what I had before (leading to an area/areas that might look off) he thought I had enough planks to get the job done. He contacted Martin and his assistant to take a look, and then emailed and texted me his contact information. Luckily, we had enough to fill the floor! Fingers-crossed this does not happen again, but I would definitely recommend Kevin and use RiteRug for again! Wonderful customer service!!

John & Judy R on BBB

★★

2 years ago

Our realtor recommended Rite Rug to us. We needed to replace carpet for the home we were selling. Kevin W***** came to the house with samples and helped up to pick out a great carpet. He was very professional and friendly. Kevin kept us informed of the back order on the carpet and when it would be available for installation. The installers (Armando and assistant) came on time and did a very quick and great installation. They finished even sooner than they expected. Kevin followed up to make sure everything went well. We are very pleased with the carpet and the whole buying/ installation process. We would use Kevin W***** and Rite Rug again.

Linda W on BBB

★★

2 years ago

Kevin has been great to work with. Have requested flooring twice in the past few months and couldn’t be more satisfied. I would definitely recommend Kevin and Rite Rug for any flooring needs.

DDW on BBB

★★

2 years ago

Rachel C******* worked some incredible magic getting our carpet order delivered and installed extremely last minute before we moved into our new house. We absolutely love the carpet and the customer service is impeccable!