This profile has been claimed by the business owner or representative.
Rite Rug Flooring
- Home Services
- Fairborn, OH
About this business
Location details
2015 Commerce Center Blvd, Fairborn, OH, 45324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:30 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
We have used Rite Rug for many years in 2 houses for both carpet and hardwoods. Recently had a brick ceramic tile floor installed, but unfortunately the installer did a horrible job. When I called the customer care team at ********************** they had someone out the next week who agreed it neede to be replaced. They asked me what I wanted done, I told them our choice, and it was done with no complaints within about 3 weeks. *********************** in customer care made it all happen quickly, and the 3 installers from ***... read more
**************** at ********************** was top notch thanks to our customer service **** *************************** and our Sales **** **************************** Both were responsive, patient and helpful throughout the entire process of installing almost ***** sq. ft. of hardwood floors. There was a minor issue with a couple areas and they came out right away to fix them. ******** is the best customer rep person we ever worked with on a job this big. She never once made me feel as though I was being a pain in the ****... read more
Great quality installation of three rooms of laminate. A minor issue nine months later that ****** responded and coordinated repair, and repairman fixed the issue quickly. He also was superb! Excellent service, response time, and product!
****** is simply the best, giving me all the options and also helping me pick the best floors with her great taste. So knowledgeable and efficient too. Install was quick and everything went so smooth. Great company, Id recommend to anyone and everyone.
My husband and I have been loyal customers of RiteRug for years, and our recent experience with their customer service member, ***********************, will make us lifetime clients. From the very moment we had an issue, ****** maintained communication and went above and beyond to make sure our issue was resolved. I rarely see this level of customer service and when I do I think it should be commended.
I've waited many years to have some flooring done in one area of my home. I contacted RiteRug. ***** W***** called me right away and scheduled a time to come to my home for an estimate.He was very personable and showed a sample of what I was interested and I made a purchase that day!If I has questions and reached out to *****, he responded very quickly and was reassuring and reliable. I could count on *****!I highly recommend ***** and RiteRug. Good company, quality product, sales representatives, and installers!Thank you, *... read more
The sales representative that my husband and I worked with at Rite Rug, in Centerville, **** was ***********************. ***** came to our home to take measurements for wood flooring and carpeting. He was on-time, polite, and was obviously knowledgeable in the installation of wood flooring and carpeting because he pointed out some important findings involving the installation of wood flooring unique to our home. We actually met with ***** several times and chose 3 different styles and makes of wood flooring on each meeting ... read more
Recently had three (3) rooms carpeted and are 'very satisfied' with the ***************** purchased. ******* - Concho were our installers and ************** was our sales rep. All were very professional, courteous and respectful of our property. Installers were very efficient and made sure everything was picked-up/cleaned-up and our furniture put back just where we wanted it. Will be purchasing more in the near future.
*********************** was our salesman and our point of contact. He stayed involved to get the last part of our floors finished. I truly appreciate everything he did to keep it moving. ******************* was also very good. Im not sure if ***** escalated our experience and that is how we got *** or if he was randomly assigned. Our grandson was here when he was finishing up the kitchen. Loud noises typically make him cry. *** caught on and did everything outside that he could and then would say there is going to be a loud ... read more
Frequently asked questions about Rite Rug Flooring
How is Rite Rug Flooring rated?
Rite Rug Flooring has a 4.3 star rating with 627 reviews.
When is Rite Rug Flooring open?
Rite Rug Flooring is closed now. It will open at 11:00 a.m.