We recently had a stair runner installed. Kevin W. Was excellent from the start. He came to our home with samples and helped us every step of the way! He was very responsive with questions and followed up on any previous questions and assistance we had. We also had a nice installation experience, Alex was great and installed the runner with great craftsmanship. Highly recommend this team.
My experience could not have been any better...kevin was very patient and professional and friendly in helping us while we made up our mind. The installation personnel were fast friendly and exceeded our expectations. I highly recommend rite rug for all your flooring needs !!!
Rachel C******* was awesome!! She helped us choose the color of our new carpet and arranged for it to be installed in a short time frame. I would definitely choose Rachel again for all my flooring needs. Thank You!
Jim is the best he came in gave an assessment and made it happen!!!
Great job on carpet and engineered hardwood. Racheal C******* is really great to work with I consider her a friend now
Rachel C..... was terrific in helping us choose the correct carpet for our bedrooms....the quality is great and competitive prices..... additionally the installation was completed quickly and very well done.....so we decided to use her services again..... this time with engineered hardwood.... she was able to match a discontinued flooring perfectly....again the installation was done well and very professionally..... would recommend this company..... thank you
I have used rite Rug for all my homes over the years, recently I had Rite Rug install new hardwood floors in my new build home, a problem occurred when the workers finished and I noticed both glue on the floor and some of the joints on the floor boards were exposed at the header board. I contacted Christine S******** from Rite Rug, she immediately had the workers return and correct their mistake, although the job still was not correct, Christine responded with a great solution that satisfied me. Thank you Christine for your ... read more
Rite Rug replaced the carpet on my upstairs and did a fantastic job. Their Sales Rep, Rachel, was extremely helpful and informative in helping with the carpet selection. The pricing was very affordable as well.
We trust Rite Rug to do quality work at a fair price. We have worked with Jade and Jordan at the Heath store and their patience and willingness to work with us is amazing. Urban installed plank flooring at our office for them and told me to call if I saw any problems. We had some very uneven areas and at the end of a run it separated. I called Lakeisha in customer care and she set up a time to have it repaired and did it with a smile. Urban came out and made the repair in short order. We have always trusted Rite Rug to take ... read more
Google reviews (194)