Rite Rug Flooring

Amelia N 

on BBB

5 years ago

We are really happy about our end product! Price and communication lent to the one star off but again- end result is worth it. Thanks Kevin! ******* 

Sally R 

on BBB

5 years ago

I set up an in home consult with Rite Rug online. Kevin W****t arrived on time and was so professional. He answered all my questions and left me with a quote. I had another company later the same day. They were late and the consult was unprofessional and was poorly done. Rite Rug's quote was so much lower, so I chose Rite Rug. They set up an installation date and they arrived on time and were very professional and cleaned up as they installed. I had many questions and every time I emailed Kevin, he responded ***** away. I lo... read more

Jackie L 

on BBB

5 years ago

Amanda E***, Rite Rug Customer Service, ROCKS. We recently had to have the carpet in our master bedroom replaced because of a water leak from the bathroom. A third party (one responsible for the leak situation) paid for the carpet replacement by Rite Rug. Unfortunately there were issues with the replacement carpet and installation. I contacted Rite Rug Customer Service and was helped by Amanda who jumped in to get the situation rectified. She called back when she said she would, called throughout the process to keep us infor... read more

Mrs. C 

on BBB

5 years ago

I am writing this review to show our appreciation for Kevin W***** of RiteRug Flooring. As amateur DIY'ers, we were trying to coordinate plumbers & RiteRug installers and my world was crazy! However, Kevin keep me grounded and professionally worked around our schedule for our new carpet and our bathroom linoleum and I couldn't be happier. All three rooms look great!! Thank you again Kevin for you professional non-pressure sales, working around our crazy schedules and for just being a really great guy throughout this process!... read more

Jolene B 

on BBB

5 years ago

Heather was so helpful. I really appreciated her advice. 

Todd M 

on BBB

5 years ago

We recently had a kitchen floor installed. It was a large project and several old layers had to be removed first. Never the less, they got the majority done in one day. There were a few lose ends that had to be taken care of, but Vanessa G**** the customer control rep. took care of everything we needed as a followup. She was great and a joy to work with. Thanks to everyone at RiteRug Todd & *************** PS: I rarely write reviews, but we really love our floor! 

Lesley Q. 

on BBB

5 years ago

Jim S******** at RiteRug in Greenville, SC, was a great help. He uses a mobile truck to come to your residence or business and shows you samples. The quality of the carpet and pad. Is lovely and soft on bare feet.. We also found the padding to be thick enough to deaden sounds over the rooms below. We would use this company and this agent again! LQ 

Michele R 

on BBB

6 years ago

Rite Rug did an excellent job on selling and installing my flooring. I really like my new floors. I had a small manufacture defect in one panel and Dale was phenomenal replacing the panel. He is so professional and conscientious and did an awesome job in repairing my floor. Also my salesman did an awesome job, Rikin in the Dublin, Ohio store. Heather was great too in getting the defect completed in a timely manner. I so appreciate all of their help and in giving me such a great experience. I would recommend Rite Rug!! 

broshon 

on BBB

6 years ago

Vanessa and her team made the process so effortless! Great customer service!